Sauced BBQ and Spirits El Segundo

Review summary

1. OT

   OpenTable Diner

   Los Angeles1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had a lovely dinner to celebrate my father’s birthday. Elyse our server was very nice and attentive, she comped our drinks because the coffee machine was broken and we had ordered coffee because it was so cold so that was really nice. Gabby the manager even came over several times to make sure we were having a terrific experience. Gabby was so sweet and made us feel like we were family and kept checking on us to make sure our food was perfect, she even brought us togo containers before we needed to ask because she saw we were going to need them. Gabby even made sure that my Dad was brought out a delicious birthday dessert! Elyse & Gabby provided excellent service and we will definitely be back very soon. Sauced BBQ & Spirits will be added to our regular restaurant rotation now!
   

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2. OT

   OpenTable Diner

   Los Angeles1 review

   3.0

   Dined on March 3, 2025

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 3

   Really enjoyed the food. Everyone in our party of 12 had good things to say about the food. The price was on par for most BBQ restaurants. The only downside was the service was poor. The waiter seemed distracted and not interested in our table. We were seated for 10min before drink orders were taken and he skipped two people. Another 20min before or meal orders were taken. Refills on drinks were slow or nonexistent. After main course, I told him we wanted to order desert now, he said great, walked away and did not come back for 15 min. We will give it another try because the food was good, maybe service was just off tonight.
   

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3. OT

   OpenTable Diner

   Orange County10 reviews

   4.0

   Dined on February 23, 2025

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 3

   We went late so our experience was not the best - but the food was pretty good
   

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4. J

   Jeff

   Los Angeles3 reviews

   1.0

   Dined on January 12, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Had reservation, waited 10min to get seated, then ten minutes for a waiter to tell us they were out of ribs, brisket, and something else. Awful. We left. Would not recommend. Plus $15/person axe throwing. Should be able to rent the bay. Not a very social pricing model.
   

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5. S

   Susan VIP

   Los Angeles2 reviews

   3.0

   Dined on December 23, 2024

   1. Overall 3
   2. Food 2
   3. Service 1
   4. Ambience 4

   Service was slow waited 10 minutes for someone to acknowledge us then no personality. Took order. Food came. None of the six of us were impressed with food or service. Wasn’t a busy night. Pretty disappointing overall. The service at the bar and the bartender was very good. Other than that I would not recommend this restaurant for food or the axe throwing. We did that before dinner and the equipment was pretty beat up making for a disappointing game. Won’t be coming back to this location
   

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6. L

   Lisa

   Los Angeles6 reviews

   2.0

   Dined on December 15, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   We had no idea who our server was. No one checked on us maybe 2-3 times including bringing our food. We were extremely patient and it was obvious the server(s) were spread very thin. Drink orders took a very long time in addition to food. Our appetizer came out with one of the entrees. The sides finally came out (sweet potato casseroles) once our dinner was half over. The server kept apologizing and brought one extra for no chart. However, they were cold or room temperature at best. After our dinner was clearly finished no one came to check on us and I had to hunt someone down for the bill. Someone dropped a receipt at our table and kept walking. I then had to ask another employee to get someone to check us out. Is this typical for this restaurant? If so then I guess that's fine, but seems a bit bizarre. This was 2/3 of our first time here and I don't anticipate going back anytime soon unfortunately.
   

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7. H

   Harley

   Las Vegas1 review

   5.0

   Dined on December 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We visited on Monday, December 9 for my son’s 21st birthday. I wanna say our server’s name was Isaac. I’m not sure I got that right but he was absolutely amazing. We sat at the table right next to the front entrance. He was the best server. We had a great time and we truly appreciated him making it a great night.
   

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8. K

   Kirstin

   Los Angeles7 reviews

   5.0

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Out waiter was nice and answered all our questions. Loved the Sippin Santa mugs for the holidays!
   

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9. S

   Sandra

   Los Angeles4 reviews

   5.0

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The management and servers were 100% amazing!! We had a small 50th birthday that became bigger than expected and everyone was happy to accommodate and work with us last minute.. everyone enjoyed their drinks food ambiance.. great time thank you team Sauced you guys nailed it with customer service!!
   

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10. r

    rochelle

    Los Angeles3 reviews

    1.0

    Dined on November 25, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    The worst customer service ever. I had to find the host to seat us for our 730pm reservation. The food was cold and poor quality. Then we had to locate the host again to pay for our food ! I will NEVER return to this establishment again.
    

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