Serafina Vino e Cucina University

Review summary

1. E

   Edward

   New York City

   7 reviews

   1.0

   7 reviews

   Dined on November 7, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   It was a terrible experience because Open Table confirmed my reservation but this location of Serafina had already been permanently closed. I will never use Open Table again.
   

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2. OT

   OpenTable Diner

   New York City

   1 review

   4.0

   1 review

   Dined on October 30, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Lovely neighbor eatery with casual dining ambience. Delicious food, well prepared. Our server Taras made our evening. He was attentive with a smile and had a quiet cool about him. Will return.
   

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3. l

   linda

   New York City

   12 reviews

   1.0

   12 reviews

   Dined on October 19, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Food was mediocre at best, ravioli served cold, Brussel sprouts had no taste, bread 3 tiny stale pieces tasted like it had been sitting there for days. Service was nonexistent, waited for bread basket for 30 minutes and food for over an hour and never had a real server. The hostess had to take our order. Seems like no one is in charge. Serafina upper management should rethink how they are running this what has become a chain restaurant. Wanted to like it, it’s in the neighborhood near union square on University Place but a complete bust.
   

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4. r

   robert

   VIP

   New York City

   75 reviews

   4.0

   75 reviews

   Dined on October 9, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   We dine at Serafina on University Place every few weeks. We find the staff and hostesses Brittany & Hanah + Tas to be excellent.
   

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5. OT

   OpenTable Diner

   VIP

   New York City

   17 reviews

   5.0

   17 reviews

   Dined on October 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious fine food. Great wine selection and taste. Really nice Ambiance and impeccable service. Would definitely visit again.
   

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6. A

   Alexandra

   New York City

   3 reviews

   4.0

   3 reviews

   Dined on October 2, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Server wasn’t friendly, said yesterdays fish was being served today, I was eating and my plate was constantly being taken away while still finishing the food on my plate. Please train your servers. Love the restaurant and food but there needs to be better service and attention to detail. Don’t tell me you don’t have seltzer when you do and you just don’t know what that means because they don’t call it where you’re from.
   

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7. j

   jessica

   VIP

   New York City

   100 reviews

   5.0

   100 reviews

   Dined on September 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely atmosphere. Clean and pretty. Nice selection on menu. Good service and ambience.!! A neighborhood favorite.
   

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8. W

   Will

   VIP

   New York City

   2 reviews

   2.0

   2 reviews

   Dined on September 21, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 5

   Food was not very good and service was really off putting. Waiter was not polite
   

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9. M

   Margaret

   New York City

   1 review

   5.0

   1 review

   Dined on August 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely dining experience, all around. We were very satisfied with the delicious pastas and risotto ordered. The service was exceptionally good -- personable and professional at once. A new favorite place!
   

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10. OT

    OpenTable Diner

    VIP

    Los Angeles

    11 reviews

    5.0

    11 reviews

    Dined on July 30, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    I had a fantastic dinner! The food was so good! I had a great server! She was very kind and attentive! Many thanks! We will be back!
    

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