Shisha Lounge @ Waterfront London

Shisha Lounge @ Waterfront London reviews from people who’ve dined at this restaurant. Based on recent rating.

1. LJ

   LeahJ

   London2 reviews

   1.0

   Dined on February 8, 2020

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   The service is so poor took 45 minutes for my food and my chips were cold
   

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2. TW

   TerrellW

   London1 review

   2.0

   Dined on November 19, 2019

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 1

   Poor customer service, decent atmosphere, expensive, wouldn’t recommend
   

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3. ON

   OrkhanN

   London6 reviews

   4.0

   Dined on October 19, 2019

   1. Overall 4
   2. Food 5
   3. Service 1
   4. Ambience 4

   I wish the service was faster. Other than that all good 👌
   

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4. OT

   OpenTable Diner VIP

   London3 reviews

   1.0

   Dined on October 12, 2019

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   Took far too long to be seated even though we had a reservation. Took far too long to be given the menus and order. Resulted in us leaving early
   

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5. C

   Canh

   London5 reviews

   4.0

   Dined on September 25, 2019

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   Sisha is one of the best in London but not all flavours are good quality and it is also not always same standard, when it is good it is super good, when it is bad you can't smoke more than 20 minutes. Mayne it depends on preparation. They should more often ask how the sisha tastes and learn from feedback. Food is average. Service is good. Ambience is great.
   

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6. JB

   JermainB

   London1 review

   2.0

   Dined on June 2, 2019

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   Shisha is over expensive and is defo not value for money, waitress takes too long to attend and very poor shelter for rain. For the sort of prices we were paying expected much more. Will stick to local shisha spots
   

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7. MD

   MelissaD

   West Palm Beach21 reviews

   2.0

   Dined on March 2, 2019

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 1

   On Open Table we picked a "waterfront view" restaurant for 7:30pm. When we arrived, the restaurant name was not clearly marked and we found out it was a Hooka Lounge, not the restaurant it was made out to be in Open Table. They directed us to the inside restaurant where the owner or manager greeted us rudely and told us we should know what restaurant we were booking and that he had a full house coming in at 8:00 pm (1/2 the restaurant was empty or tables were getting up). We were very upset as it was late and we were now far from all other places to eat so we sat by the bar. He finally conceeded to sit us at a regular table. We ordered drinks and the waitress came back to tell us they couldn't make those drinks. We ordered a 2nd set of drinks and the same thing happened. I then just ordered a glass of wine. Restaurant was so dark, we could barely read the menu. Food was good but they wanted to bring out apps and food all at once after we told them we wanted oysters first with drinks. I would not recommend nor go back
   

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8. OT

   OpenTable Diner

   Manchester2 reviews

   4.0

   Dined on January 19, 2019

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Shisha was really good
   

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9. J

   Jason

   London3 reviews

   5.0

   Dined on December 31, 2018

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a great time, would highly recommend this venue. I had a super Shisha sipping cocktails, and enjoyed a burger overlooking the Thames. I'll be back with friends.
   

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10. JG

    JulyG

    London1 review

    2.0

    Dined on November 4, 2018

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 2

    The meat was very good but the service was very poor. Our waitress took ages to make our drinks however we were the only customer in the restaurant. She clearly said to us she partied to much the night before and she was tired. Anytime we were asking for napkins, a bottle of water or anything, she forgot. I did complain to one of her supervisors who didn t even apologized and said they were busy serving the outside shisha area (they had like 10 customers only). The meat was good, the bloody mary too but the truffle mac and cheese was over cooked. I was very disapointed as it is a beautiful venue with a wonderful view over the thames but the service is TERRIBLE.
    

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