Shula's Steak House - Gainesville

Review summary

1. M

   Meg

   Orlando

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   Took more than 45 mins to get salad, hour and a half for entrees. Server hardly ever checked in, drink refills were almost non-existent.ambiance was no different than any other hotel restaurant, other than the trophies at the front door nothing was reminiscent of football or said this is Shula’s. Food when it arrived was not well seasoned and half of it was cold.
   

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2. C

   Cam

   New Orleans

   1 review

   5.0

   1 review

   Dined on October 7, 2024

   1. Overall 5
   2. Food 1
   3. Service 5
   4. Ambience 5

   Food could’ve been seasoned better but the drinks phenomenal.
   

   Shula's Steak House - GainesvilleResponded on October 22, 2024

   Cam, thank you for dining with us and providing feedback. We will discuss our seasoning with the team. Thank you for the 5 stars! Look forward to seeing you again.
   

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3. S

   Sharon

   Orlando

   1 review

   5.0

   1 review

   Dined on October 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious and the customer service was top notch! Our waiter was prompt and fun.
   

   Shula's Steak House - GainesvilleResponded on October 7, 2024

   Thank you, Sharon, for dining with us! So happy you had a great time. Look forward to serving you again! Ben
   

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4. I

   Ingrid

   Orlando

   3 reviews

   2.0

   3 reviews

   Dined on September 15, 2024

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 3

   Steak overdone by a lot. Over one hour wait for our food. Understaffed.
   

   Shula's Steak House - GainesvilleResponded on September 19, 2024

   Good day Ingrid, thank you for dining with us. Our sincere apologies we did not meet your expectations. We strive to be exceptional and want every guest to have a great time every time. We will pass this along to our team that we can be better.
   

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5. B

   Becky

   Nashville

   1 review

   5.0

   1 review

   Dined on September 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was excellent. Atmosphere very nice….quiet setting. Kurt, our waiter was very attentive
   

   Shula's Steak House - GainesvilleResponded on September 14, 2024

   Becky, thank you so much for dining with us! We will pass along your note to Kurt! We love to hear great things about our servers.
   

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6. N

   Newton

   Mississippi

   2 reviews

   5.0

   2 reviews

   Dined on August 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding service from complete staff and very pleasant experience
   

   Shula's Steak House - GainesvilleResponded on August 27, 2024

   Thank you for dining with us and the amazing 5 stars! Look forward to serving you again.
   

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7. S

   Scott

   Orlando

   10 reviews

   3.0

   10 reviews

   Dined on August 14, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Our server was knowledgeable but the food was way over salted. There were 6 of of dining and four thought their food was too salty. One person loved salt and thought their food was fine. I asked if they could redo the scallops as, in my opinion, they were inedible, and was told there is a new chef and they would not reduce the salt even at my request. Based on that, I’ll not go back there.
   

   Shula's Steak House - GainesvilleResponded on August 16, 2024

   Good evening, ScottW, we apologize for not meeting your expectations. Our team strives to give our Guest great service, exceptional food and an amazing experience. We certainly missed the mark last night. I appreciate your review and feedback. Ben
   

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8. S

   Steve

   Orlando

   1 review

   2.0

   1 review

   Dined on August 14, 2024

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 3

   We have been to this establishment in the past and returned because of the great experience we had previously for our sr. executive group. it is a quiet place for us to be able to enjoy a meal and allow us to have a discussion. Unfortunately, this time was a huge miss. 4 of our group of 12 had to have their meals returned to the chef for overcooked steaks. 3 of those had to return it a second time and were not able to finish their dinners. Very disappointed, especially given the price of meals.
   

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9. KG

   KimG

   Charleston

   35 reviews

   vip
   5.0

   35 reviews

   Dined on August 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best place to dine in Gainesville! Our server, Mariah, was engaging and attentive. Good recommendations and good pace of service. Steak was cooked perfectly. Sea bass and Scallops ware also a can’t miss. Nice selection of wines by the glass with generous pours. 7 layer chocolate cake was delicious. We will return!
   

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10. NS

    NinaS

    Tallahassee

    3 reviews

    5.0

    3 reviews

    Dined on July 23, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food here is magnificent. My husband and I each had the NY strip steak and it was cooked perfectly and soooooo flavorful. The baked potato was as big as his head and the sauteed spinach was so delicious. Our waiter was a lovely young man, very professional and courteous. Ben, the manager, is an absolutely wonderful guy. He makes us feel like family when we dine there.
    

    Shula's Steak House - GainesvilleResponded on July 25, 2024

    Great seeing you guys! Thank you so much for trusting us to make your special day even more special! Cheers! Ben
    

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