Sidebar Grill

Review summary

1. D

   Danielle

   Vancouver

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 3

   Made a reservation for 5:30pm for 4 people. Was contacted the afternoon of the reservation that they had booked another table right behind us at 7:15 and asked if that would be a problem. Asking us to rush our evening because they had too many reservations, even mentioned it again when being sat at the table. For being in such a rush to turn the table the service was slow and not very attentive. Would have ordered more drinks if our server didn’t disappear. If you want to rush your customers out the door, perhaps have some more attentive staff. The food was good, but not worth the lack of service to come back.
   

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2. P

   Prav

   Vancouver

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   I was reminded multiple times that someone else had my table after and we had to be gone at a certain time. By the girl that sat us down. I was called before we showed up and then told before i was seated. The food was meh. The server didn’t come by for 45 mins.. we had to ask another server for our bill at which point the server came back and said nothing just took our payment. Its disappointing because the restaurant is so nice but the staff dont make it a great environment..
   

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3. S

   Shenaz

   Vancouver

   7 reviews

   5.0

   7 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Natalie was an excellent server, the head Chef Will's Birria tacos special was fantastic and Jacky's cocktail and mocktail creations were phenomenal. Thanks Sidebar for another memorable evening!
   

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4. C

   Carmen

   Vancouver

   7 reviews

   1.0

   7 reviews

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Table of 4. Calamari was good, but super small and not really shareable. Spinach & artichoke was all spinach, no artichoke, and very tasteless. For our mains, Sirloin and zero seasoning and creole prawns tasted like they were basted in butter. No creole flavouring whatsoever. Same with the blackened shrimp tacos and the blackened chicken dinner, zero seasoning. Potato and lentil cakes were significantly overcooked. As foodies who love to try out new restaurants, this is one we won't visit again. Our server was inattentive, did not know the menu well, and very curt and impatient when we did have her at our table. We noted on our reso it was a birthday as well as mentioned it several times, and it was not acknowledged at all.
   

   Sidebar GrillResponded 4 days ago

   Thank you for sharing your feedback. We sincerely apologize for the shortcomings you encountered during your recent visit. We will use this feedback to improve our menu, training, and overall guest experience. We appreciate you bringing these matters to our attention. We will be speaking with the team to better ourselves in the future thank you for bringing this to our attention, we would love the opportunity to have you back to
   

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5. N

   Nancy

   Palm Springs

   2 reviews

   2.0

   2 reviews

   Dined on January 13, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   Waste of time. It's a neat room and I think the owners would like to make it upbeat, however the food is lackluster and the service is non-existent. What a shame. Spend your hard-earned money elsewhere.
   

   Sidebar GrillResponded 4 days ago

   Thank you for sharing your feedback. We appreciate you taking the time to let us know about your experience. We will use your feedback to improve our food and service offerings. Sincerely, The Team at Sidebar Grill
   

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6. M

   Michele

   VIP

   Vancouver

   5 reviews

   5.0

   5 reviews

   Dined on January 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Incredible good food for a reasonable price. Excellent service.
   

   Sidebar GrillResponded 4 days ago

   Thank you for your kind words. We are delighted that you enjoyed the food and service during your recent visit. We appreciate your feedback Sincerely, The Team at Sidebar Grill
   

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7. D

   Debbie

   VIP

   Vancouver

   3 reviews

   4.0

   3 reviews

   Dined on January 13, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   First time here. Met up with friends for happy hour. Good variety on the menu! Will be back.
   

   Sidebar GrillResponded 4 days ago

   Thank you for your kind words. We are delighted that you enjoyed our Happy Hour menu. We hope to welcome you back to Sidebar Grill again soon.
   

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8. E

   Emma

   Vancouver

   10 reviews

   3.0

   10 reviews

   Dined on January 12, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   We had plans with friends and wanted to try something new and Side Bar got decent reviews. We had reservations and were seated pretty quickly. We ordered drinks and appetizers within 10ish mins of sitting down. We got our drinks and appies and then ordered our mains. The food was “okay” and had decent portions and the service was great … until the last half hour. After we finished our meals, all of a sudden three different people showed up at different times and abruptly clearing our dishes. They would walk up while we’re in mid-conversation and just start leaning over the table and aggressively removing the dishes. The server didn’t ask if we wanted anything else she came up and said “Just the bill then??” I replied, “No, I would like a glass of wine” and my husband ordered an Americano. A couple of mins later the drinks came and a different server brought the coffee. As she went to place the coffee from the tray to the table, she put her fingers all around the rim of the cup!! It was gross. My husband waived it off but I was totally turned off. Before we were even done our wine and coffee, the server showed up with the bill. Usually, one would wait until you’re finished everything. We were there on a Saturday night, and while there were empty tables around us, we felt so rushed and pressured to leave. It’s too bad, the night started out great and then ended on a poor note.
   

   Sidebar GrillResponded 4 days ago

   Thank you for sharing your feedback regarding your recent dining experience at Side Bar. We are delighted to hear that you enjoyed the initial part of your evening, including the drinks, appetizers, and the quality of the food. We understand your disappointment regarding the service you received towards the end of your meal. We sincerely apologize for the abrupt clearing of your dishes, the lack of attentiveness from your server, and the unfortunate incident with the coffee cup. We understand how this experience may have impacted your overall impression of your evening. We value your feedback and appreciate the opportunity to learn from your experience and improve our service. Sincerely, The Team at Side Bar"
   

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9. D

   Doreen

   Vancouver

   2 reviews

   3.0

   2 reviews

   Dined on January 12, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 2

   We had a very hard time getting reservations Once we got there there were like five tables near us empty
   

   Sidebar GrillResponded 4 days ago

   Thank you for sharing your feedback. We understand your frustration regarding the difficulty in securing a reservation. We will review our reservation system and seating arrangements to improve the overall guest experience. Sincerely, The Team at Sidebar Grill
   

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10. K

    Krista

    Vancouver

    1 review

    3.0

    1 review

    Dined on January 12, 2025

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 3

    Lacked experience in service but food was good.
    

    Sidebar GrillResponded 4 days ago

    Thank you for sharing your feedback. We are delighted that you enjoyed the food. We will use your feedback to further train our team and ensure that every guest receives the highest level of service. Sincerely, The Team at SideBar Grill
    

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