Sixty Vines - Sand Lake

Review summary

1. M

   Matthew

   Pittsburgh

   3 reviews

   3.0

   3 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 2

   Food was great. Service was not good. I have been here twice now and both times and the service was bad. This last time we had food on the table before we had our first drink. The server mentioned that there was a situation with poor staffing. On the fence if we would actually go back.
   

   Sixty Vines - Sand LakeResponded today

   Matthew, Thank you for taking the time to share your feedback. We’re thrilled to hear that you enjoyed the food, but we sincerely apologize for the service experience. We understand how important it is to have a seamless dining experience, and it seems that we missed the mark during your visit. We would love to hear more about your experience with us. Feel free to reach out to us at 689-257-4982. Sophia Quintero Restaurant Manager
   

   Is this helpful?

   Report
2. g

   gina

   VIP

   Orlando

   34 reviews

   3.0

   34 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 5

   I realize it was New Year’s Eve but my wine order was forgotten and not checked on until the dinner came
   

   Sixty Vines - Sand LakeResponded today

   Gina, We appreciate your feedback. We would love to hear more about your experience with us. Feel free to reach out at 689-257-4982. Sophia Quintero Restaurant Manager
   

   Is this helpful?

   Report
3. M

   Maisie

   VIP

   Orlando

   12 reviews

   5.0

   12 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was great! Amazing foo, great service and awesome vibes
   

   Sixty Vines - Sand LakeResponded 2 days ago

   Hello Maisie We are so happy to hear you had a great experience with Sixty Vines Sand Lake! We strive to provide great food, service, and ambience and are glad you found everything great! See you again soon. Mark Vagelakos Assistant General Manager
   

   Is this helpful?

   Report
4. D

   David

   Orlando

   5 reviews

   5.0

   5 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing first visit. The food was delicious. Service was top notch!
   

   Sixty Vines - Sand LakeResponded 2 days ago

   Hello David! It's so great to hear your first visit was wonderful from the service to the food. Come see us again for Brunch on Saturdays and Sundays! Happy New Year! Mark Vagelakos Assistant General Manager
   

   Is this helpful?

   Report
5. L

   Leon

   Orlando

   12 reviews

   4.0

   12 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   We really enjoyed the food. The sides/appetizers were amazing but probably not group-shareable. The entrée was really good. The pricing is a bit upscale but the ambience and the motif are unique. It’s kind of like pottery barn opened up a restaurant? The only downside was that they were shortstaffed and the service was slow. That’s great if you’re kicking back and drinking though. I did find that we had Large spaces of lack of attention however. I would definitely go back. I think trying the bar area and doing wine sampling would be great.
   

   Sixty Vines - Sand LakeResponded 2 days ago

   Hello Leon, Thank you for taking the time to provide feedback - it means a lot to us! We are glad you enjoyed the food and the ambience but are disappointed to hear that service was slow for you. Again, we appreciate you letting us know so we can address this. We look forward to the opportunity to serve you again. Mark Vagelakos Assistant General Manager
   

   Is this helpful?

   Report
6. W

   Will

   Orlando

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 4

   Everything’s great except service can be slow. Have been 5 times just busy I guess
   

   Sixty Vines - Sand LakeResponded today

   Will, Thank you for your feedback. We would love to hear more about your experience with us. Feel free to reach out at 689-257-4982. Sophia Quintero Restaurant Manager
   

   Is this helpful?

   Report
7. OT

   OpenTable Diner

   VIP

   New York City

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 4
   3. Service 2
   4. Ambience 1

   I reserved for my mom’s bday. It took them 15+ minutes to come get our order, everything took a super long time and the birthday was never acknowledged despite it being in the reservation. Every time we have been, the food is great but the service is not up to par - expected more.
   

   Sixty Vines - Sand LakeResponded today

   Thank you for sharing your feedback, and I’m sorry to hear that your experience didn’t meet expectations, especially for such a special occasion. We strive to provide excellent service, and it seems that we fell short during your visit. We would love to hear more about your experience with us. Feel free to reach out at 689-257-4982. Sophia Quintero Restaurant Manager
   

   Is this helpful?

   Report
8. P

   Paul

   Jacksonville

   2 reviews

   4.0

   2 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Overall very happy with the restaurant, food and service. I’m surprised it wasn’t more full. Maybe a little warmer food - it got cold fast on the plates for both of us which was weird.
   

   Sixty Vines - Sand LakeResponded today

   Paul, Thank you for your wonderful feedback! We're thrilled to hear that you were happy with the food and service. We appreciate you taking the time to share your thoughts and we look forward to welcoming you back soon for another great experience! Sophia Quintero Restaurant Manager
   

   Is this helpful?

   Report
9. T

   Teresa

   VIP

   Orlando

   3 reviews

   4.0

   3 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 5

   Es restaurante, es maravilloso, la comida, el ambiente, la actitud de los meseros y del personal también es muy buena. El problema es que el Restaurante tiene pocos empleados. No se dan abasto.
   

   Is this helpful?

   Report
10. D

    David

    VIP

    Orlando

    52 reviews

    4.0

    52 reviews

    Dined 5 days ago

    1. Overall 4
    2. Food 4
    3. Service 2
    4. Ambience 3

    The experience of wine and food were both good. However, it was a Sunday night and the staff seemed overwhelmed. The server in our area had too many tables and was not able to accommodate everyone. We liked the wine selection and the food was very good
    

    Sixty Vines - Sand LakeResponded today

    David, Thank you for your feedback. We are so happy to hear you enjoyed the wine and food! We would love to hear more about your experience with us. Feel free to reach out at 689-257-4982. Sophia Quintero Restaurant Manager
    

    Is this helpful?

    Report