Smoking Lobster Cowes

Review summary

1. D

   David

   Isle of Wight

   4 reviews

   5.0

   4 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent tempura monkfish and grilled sea bream Very attentive friendly service
   

   Smoking Lobster CowesResponded 3 days ago

   Dear David, Thank you for your kind words! We’re delighted you enjoyed the Tempura Monkfish and Grilled Sea Bream—two dishes we’re very proud of. It’s wonderful to hear our team’s attentive and friendly service made your experience even more enjoyable. We look forward to welcoming you back for more delicious meals soon! Warm regards, Smoking Lobster Group
   

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2. M

   Mark

   Isle of Wight

   1 review

   4.0

   1 review

   Dined on November 16, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Food was excellent, service was patchy. Too many staff talking to each other instead of paying attention to guests. Too, half an hour to get the bill. They said they had a new ‘system’ and it was a nightmare. Train your staff on the new system so the guest experience isn’t impacted
   

   Smoking Lobster CowesResponded 3 days ago

   Dear Mark, Thank you for your feedback. We're glad to hear you thoroughly enjoyed the food, but we're sorry to hear that you felt not attended to, please rest assured that this is not our usual standard and we would love for you to return to give us another go. With regard to the till system, unfortunately this was the first day of our new system during service, so whilst we experienced a few unexpected hiccups, we really appreciate your patience. We value your input and hope you’ll give us another opportunity to provide the excellent all-around experience that we provide. Warm regards, Smoking Lobster Group
   

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3. C

   Chris

   Newcastle

   39 reviews

   5.0

   39 reviews

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Sensational - one if the best meals we have ever had here (and the bar for this is already amazingly high) Superb menu, superb service. Truly exceptional!
   

   Smoking Lobster CowesResponded 3 days ago

   Dear Chris, Wow—thank you for such an incredible review! It’s an absolute honor to hear that this was one of the best meals you’ve had with us, especially knowing the high standards you already hold us to. Your kind words about our menu and service mean so much to the entire team. We’re thrilled to have delivered an experience that felt truly exceptional for you. We can’t wait to welcome you back for more sensational meals in the future! Warm regards, Smoking Lobster Group
   

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4. K

   Kim

   West Sussex

   2 reviews

   5.0

   2 reviews

   Dined on November 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Superb special food and service. The sea bass was lovely. We will be back!
   

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5. J

   Jane

   Buckinghamshire

   4 reviews

   4.0

   4 reviews

   Dined on November 14, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   As ever the food was delicious and we look forward to visiting again soon.
   

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6. RJ

   RhysJ

   London

   2 reviews

   5.0

   2 reviews

   Dined on November 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I dine at Smoking Lobster atleast fortnightly. The service and food are always impeccable. This is unequivocally the best restaurant on the Isle of Wight. The food is super vibrant, the flavours always inspired and service is totally dedicated. Whether you’re looking for a lowkey mid week lunch or an impress-your-guests weekend dinner, this is the place for you!
   

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7. M

   Mariana

   Isle of Wight

   1 review

   5.0

   1 review

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic experience overall. Nice atmosphere, amazing food and outstanding service.
   

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8. J

   Jasmine

   Isle of Wight

   1 review

   4.0

   1 review

   Dined on November 9, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   The main food was delicious, the only complaint we had was with the doughnuts for desert, they tased so oily they were inedible. Cocktails were delicious, although I would like to see some fruitier less bitter options. Whiskey selection was brilliant.
   

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9. W

   Warren

   Hertfordshire

   4 reviews

   5.0

   4 reviews

   Dined on November 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Legendary. Always consistent. Great food and service xxxx
   

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10. H

    Holly

    Isle of Wight

    1 review

    5.0

    1 review

    Dined on November 8, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Superb meal. Amazing service, staff were so friendly and very helpful with great recommendations. We had a lovely rare meal out just the two of us with no children. The atmosphere was perfect and the food was divine!
    

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