Smoking Lobster Ventnor

Review summary

1. M

   Michael

   Isle of Wight

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Very good food but the portion size has reduced in comparison with former visits. It’s not that I want a large meal but the portions were quite small.
   

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2. K

   Kath

   Isle of Wight

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A wet and windy day but a lovely warm welcome and excellent food as always. We chose from the winter menu (three courses £30) and the food was just as good as the main menu. We will be back in January!
   

   Smoking Lobster VentnorResponded 5 days ago

   Dear Kath, Thank you for your kind review! We’re so pleased to hear that even on a wet and windy day, you enjoyed a warm welcome and excellent food. It’s fantastic to know that the Winter Menu lived up to the high standards of our main menu. We look forward to welcoming you back in January for another wonderful meal! Warm regards, Smoking Lobster Group
   

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3. J

   Jenny

   Isle of Wight

   1 review

   5.0

   1 review

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is a special occasion restaurant. Pricey but worth it.
   

   Smoking Lobster VentnorResponded 5 days ago

   Dear Jenny, Thank you for your lovely review! We’re delighted you consider us a go-to for special occasions and that you find the experience worth it. Creating memorable moments is what we strive for, and we’re so glad we delivered. We also offer a special Winter Menu crafted to provide excellent value for money. We’d love for you to return and give it a try sometime! We hope to welcome you back for more celebrations in the future! Warm regards, Smoking Lobster Group
   

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4. P

   Paula

   Isle of Wight

   3 reviews

   5.0

   3 reviews

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful food - great quality ingredients - and great service. Never had a bad meal here!!
   

   Smoking Lobster VentnorResponded 5 days ago

   Dear Paula, Thank you for your fantastic feedback! We’re thrilled to hear you’ve consistently enjoyed our food, quality ingredients, and service. Knowing you’ve never had a bad meal here truly means the world to us. We look forward to welcoming you back for more wonderful experiences! Warm regards, Smoking Lobster Group
   

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5. L

   Lyn

   Isle of Wight

   1 review

   5.0

   1 review

   Dined on November 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   excellent food and good value. We shared a platter for two to celebrate my partners 80th birthday. Was our first visit but will certainly not be the last.
   

   Smoking Lobster VentnorResponded 5 days ago

   Dear Lyn, Thank you for such a lovely review! We’re honoured that you chose to celebrate your partner’s 80th birthday with us and are delighted you enjoyed the platter and found it excellent value. It’s wonderful to hear your first visit won’t be the last—we look forward to welcoming you both back soon for more special moments! Warm regards, Smoking Lobster Group
   

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6. B

   Bridget

   Bath

   2 reviews

   5.0

   2 reviews

   Dined on November 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   This was the first time we had eaten at the Smoking Lobster and we really enjoyed it. The food was delicious and beautifully prepared and cooked. The sea bass was probably the best piece of fish I have ever eaten in a restaurant not just due to the quality of the food but to how expertly it was cook to absolute perfection.
   

   Smoking Lobster VentnorResponded 5 days ago

   Dear Bridget, Thank you for such an incredible review! We’re delighted that your first visit to the Smoking Lobster was so enjoyable and that you found the food both delicious and beautifully prepared. Hearing that the Local Sea Bass was the best piece of fish you’ve ever had in a restaurant is a true honour! This fish is caught by our head chef and fisherman right off of Ventnor Bay, which our restaurant overlooks, so it is especially fresh and delicious just for our guests. We hope to welcome you back soon for another exceptional dining experience! Warm regards, Smoking Lobster Group
   

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7. KL

   KathleenL

   Isle of Wight

   1 review

   5.0

   1 review

   Dined on November 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful food. Great service. Never disappoints. Best restaurant on the island in our opinion.
   

   Smoking Lobster VentnorResponded on November 5, 2024

   Dear Kathleen, Thank you so much for your kind words! We're thrilled to hear that you enjoyed the food and service and that we continue to meet your expectations. Knowing you consider us the best on the island truly means the world to our team, and it's a pleasure to have you as a valued guest. We look forward to welcoming you back for more wonderful experiences! Warm regards, Smoking Lobster Team
   

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8. OT

   OpenTable Diner

   Naples

   1 review

   4.0

   1 review

   Dined on October 29, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   Amazing but very expensive food served in a simple cafe environment on the seafront. This is top central London prices with excellent quality food. Reconciling the prices with the seaside cafe environment and experience was challenging!
   

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   Smoking Lobster VentnorResponded on October 31, 2024

   Hi there, Thank you for sharing your thoughts on your recent visit. We’re glad to hear you enjoyed the excellent quality of our food! Our location offers unique sea views, and while we may have a more casual setting, we pride ourselves on providing a fine dining experience that lives up to our 2-Rosette standard by the ocean. Moreover, our seafood is locally and ethically sourced, which comes at a higher price point but reflects our commitment to sustainability and excellence, as we're sure you can understand. We appreciate your feedback and hope to welcome you back for another memorable meal by the ocean! Warm wishes, Smoking Lobster Team
   

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9. B

   Bryan

   London

   1 review

   5.0

   1 review

   Dined on October 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Our second visit. So impressed first time we had to go again to check our memory was not deceiving us. Food and service simply astounding. We shall not forget it. Quite a small restaurant so quite noisy when crowded as it was last night.
   

   Smoking Lobster VentnorResponded on October 31, 2024

   Dear Bryan, Thank you for returning to visit us again! We’re thrilled to hear that your second experience was just as impressive as the first. It’s wonderful to know that the food and service were simply astounding and that you have such fond memories of your time with us. We appreciate your understanding regarding the noise level, especially when the restaurant is bustling. We always strive to create a vibrant atmosphere, and your feedback helps us continue to improve. We look forward to welcoming you back for more unforgettable meals! Warm wishes, Smoking Lobster Team
   

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10. P

    Peter

    Gloucestershire

    1 review

    4.0

    1 review

    Dined on October 22, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4

    Excellent meal all round but sharing the sea food platter meant that the lobster was cold by the time we got to it!
    

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