Spirits & Tales

Review summary

1. R

   Rich

   Washington DC

   6 reviews

   3.0

   6 reviews

   Dined on February 8, 2025

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 1

   Was just OK. Ambience: lights are too bright and there was no music playing. Didn't feel special enough for a night out. Food was not very flavorful. Ordered the mushroom "wings"expecting them to bo crispy fried but instead they were rubbery and had an unpleasant vinegariness about them. Really wanted to like this place--location is cool--but was disappointed.
   

   Spirits & TalesResponded 6 days ago

   Dear Rich, I genuinely regret that your dining experience with us was not enjoyable. It's important to us that every guest leaves satisfied, so I apologize for not meeting your expectations. We sincerely hope for the opportunity to provide you with a better experience in the future. Thank you for choosing to dine with us. Sincerely, S&T Restaurant Management
   

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2. r

   robert

   Charleston

   23 reviews

   5.0

   23 reviews

   Dined on February 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   All food was excellent, nice ambiance great views. Will visit again.
   

   Spirits & TalesResponded on February 4, 2025

   Dear robert, I’m so happy to hear that you enjoyed your meal. It’s encouraging to know that you loved our food, ambiance, and views. I look forward to sharing your review with the team, and we can't wait to serve you again soon! Best, S&T Restaurant Management
   

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3. F

   Frederic

   New York City

   12 reviews

   5.0

   12 reviews

   Dined on February 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious options (mushroom buffalo wings, labneh, bucatini. A bit pricey but good for a special occasion.
   

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   Spirits & TalesResponded on February 2, 2025

   Dear Frederic, Five-star reviews are awesome! Thanks for taking the time to drop us some positive feedback. We hope to welcome you back soon for another exceptional meal. Best, S&T Restaurant Management
   

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4. P

   Priyanka

   Pittsburgh

   1 review

   5.0

   1 review

   Dined on January 26, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We went on a Sunday evening with friends and had an exceptional experience. The ambience was beautiful and the servers were friendly, attentive and very pleasant to work with. The drinks were expertly crafted and the Aperol Sour is highly recommended!
   

   Spirits & TalesResponded on January 28, 2025

   Dear Priyanka, Thank you for the kind review! It is so nice to hear that you loved your time with us. I am so happy that our service, drinks, and ambiance combined for an incredible experience. Your feedback means the world to us. Come back and see us again soon! Best, S&T Restaurant Management
   

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5. A

   Alin

   Pittsburgh

   3 reviews

   5.0

   3 reviews

   Dined on January 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had brunch with a friend and was amazed at how relaxing the vibe was! Food and service were excellent. I will definitely add S&T to my rotation.
   

   Spirits & TalesResponded on January 28, 2025

   Dear Alin, Yum! Your 5-star rating has brightened our day! We're thrilled to know you had a positive experience, and we're eager to provide you with excellent food and service again the next time you visit. Thank you so much for visiting us and providing feedback on your experience at Spirit & Tales! Best, S&T Restaurant Management
   

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6. L

   Leslie

   Washington DC

   2 reviews

   5.0

   2 reviews

   Dined on January 19, 2025

   1. Overall 5
   2. Food 4
   3. Service 3
   4. Ambience 4

   Very slow service. Very expensive. The server kept apologizing for slow service
   

   Spirits & TalesResponded on January 20, 2025

   Dear Leslie, Thank you so much for dining with us. It is great to hear that you enjoyed your time with us overall. However, I apologize for the service lapses you experienced on this visit. Hospitality is our top priority, so I regret to hear we missed the mark. We would love to host you again soon for a top-notch visit! Best, S&T Restaurant Management
   

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7. J

   Julia

   NT

   3 reviews

   5.0

   3 reviews

   Dined on January 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The best service every time. The cocktails were outstanding.
   

   Spirits & TalesResponded on January 19, 2025

   Dear Julia, Receiving your five-star review means we have achieved our goal of providing an amazing dining experience. We are thrilled that you enjoyed your time with us and hope to have the opportunity to serve you again soon. Best, S&T Restaurant Management
   

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8. A

   Alan

   Columbus

   1 review

   4.0

   1 review

   Dined on January 9, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   The real value here is a very pleasant and quiet setting for a business lunch, and fantastic view! Menu is simple with good options for all dietary needs. Pricing a little high, though expected in a hotel bistro.
   

   Spirits & TalesResponded on January 10, 2025

   Dear Alan, Thank you for your kind recommendation. We are so glad you enjoyed our food, atmosphere, and views. We appreciate your dining with us and hope to welcome you back soon. Best, S&T Restaurant Management
   

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9. S

   Sarah

   VIP

   Pittsburgh

   2 reviews

   3.0

   2 reviews

   Dined on January 1, 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Our server was great, however the entrees we received were both severely overcooked. I ordered the NY Strip medium rare, and it came out nearly well-done. My husband ordered the pork chop, and that came out also very overcooked (we didn’t say anything because 1. That’s not my style and 2. There were closing at 10 for NYE and I didn’t want a steak to be remade that close to closing). The brussel sprouts that came with the pork chop were also a little lack-luster and appeared to just be boiled.. Our drinks were great, I just had the red blend and my husband had the Comfortably Numb. Could be a great place with a great atmosphere if more attention was paid to the food!
   

   Spirits & TalesResponded on January 3, 2025

   Dear Sarah, We appreciate you choosing to dine with us on NYE; however, we regret that your meals were not prepared to the temperature you desired; please forgive us for our oversights. Your time in leaving feedback is valuable and will be shared with our chefs to ensure that we deliver on expectations. We hope you will join us again for a more favorable dining experience. Sincerely, S&T Restaurant Management
   

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10. L

    Laura

    Pittsburgh

    1 review

    2.0

    1 review

    Dined on December 29, 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 3

    Staff seemed annoyed - there was no bartender working so drinks were limited- food was okay but expensive.
    

    Spirits & TalesResponded on December 31, 2024

    Dear Laura, Customer satisfaction is our highest priority so I regret that we weren't able to deliver a more positive dining experience. I apologize for any lapses in service you experienced. Your feedback is welcomed and we appreciate you taking the time to share your review with us. We hope to serve you again. Sincerely, S&T Restaurant Management
    

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