Squire’s Waterfront Restaurant

Review summary

1. S

   Stephy

   Sydney

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   The service could be more attentive by informing the customer about closing time at least 30mins earlier and they able to gauge the time to finish their time in the restaurant.
   

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2. E

   Esther

   Sydney

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The terrible experience ruined my Christmas Eve. Here are the three main reasons why I do not recommend this restaurant: 1. Poor food quality: The seafood, such as prawns, was not fresh and fell far below the standard of similar restaurants. If you're looking to enjoy seafood, I recommend choosing another place. Other dishes, like the steak and fries, were merely average. However, since this restaurant is known for its view, we didn’t have particularly high expectations for the food to begin with. 2. Reservation issues: On November 8th, I reserved a window table and paid $25 per person for it—nearly two months in advance—demonstrating how much I valued this dining experience. However, upon arriving at the restaurant, a waitress led us to a table with an obstructed view, making it difficult to fully enjoy the scenery. I noticed several empty window tables on the other side with a much better and unobstructed view, so I asked if we could sit there. The waitress informed me that those tables were already reserved. I don’t understand this—after all, I also paid to reserve a window table at the same price, so why wasn’t I allowed to sit there? If all the other window tables were occupied, I would have gladly accepted being seated at this spot. But those tables were empty, and considering I had paid for the same type of reservation, why couldn’t I suggest sitting there? Were those tables specifically reserved for certain people? What made the situation even more perplexing was that during the meal, we noticed that the tables with the better view were predominantly occupied by white customers, while Asian customers were seated on our side. I don’t believe this was a coincidence. 3. Unprofessional service: It was extremely difficult to get the attention of the waitstaff when we needed service. Even when making eye contact or waving, they would completely ignore us. When they passed by, and I said “hi” or “excuse me,” they acted as though they didn’t hear anything.
   

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3. N

   Nohara

   Sydney

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was great, but what really stood out was Sam. And Diana she was very nice
   

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4. N

   Niracha

   Sydney

   1 review

   4.0

   1 review

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Food and the view are perfect. But we wait for the staff come to take order so long until I have to walk to tell him I’m ready to order. But still perfect.
   

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5. PH

   PaulH

   Gold Coast

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   This was our wedding anniversary. Staff were helpful and friendly. Food was amazing. A bit of noise from the bar downstairs but not intrusive. Cruise ship was delayed and ended up parked outside our window. We were grateful that the restaurant refunded our booking fee. All in all a great night, very happy.
   

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6. s

   stephanie

   Melbourne

   1 review

   2.0

   1 review

   Dined on December 7, 2024

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 4

   Had to wait 30 mins to be seated, even though we had a reservation. Was ignored most of the night and had to wave people down to get any attention.
   

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7. c

   cheryl

   Cleveland

   1 review

   3.0

   1 review

   Dined on December 4, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Our meal was just okay. I have found service in Australia to be lacking. Generally order is taken and food served without a check back to see if everything meets expectations. I assume this is what happens when tips are already included.
   

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8. H

   Hyunah

   Sydney

   1 review

   5.0

   1 review

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dexeeddjeieiririeoeoejrjrjrjrjrjrieoeoiejdjejrjriririr
   

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9. T

   Toni

   Sydney

   1 review

   3.0

   1 review

   Dined on November 23, 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 3

   While the food was amazing and left you wanting more so 10 out of 10 to the chef and kitchen staff. The front of house service left a little to be desired. While they were friendly enough, there was no real service apart from when first seated and original drinks arrived. We found ourselves having to chase a waiter for drinks and then to clear the plates after each course. We also have to request a waiter for our dessert. They would have made more money from us had we been provided service as we would have purchased more drinks, sadly we were placed at a table and pretty much left. The ambiance in the room was very noisy. Again we would possibly come back for the food and view if visiting Sydney again. And hope the service was just an off night perhaps. Kind Regards Toni -party of 4.
   

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10. B

    Ben

    Oxford

    1 review

    1.0

    1 review

    Dined on November 21, 2024

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 4

    Hi, Overall, disappointed. I received a recommendation from a friend about the Squire's landing and booked straight away. My partner and Mum were very looking forward to the evening. A big mistake was made from the beginning. We received our food within 10 minutes of ordering it and by that time we had no water or drinks, which we had order prior. We wanted to take our time and enjoy the evening at the window (which we paid extra for). There was a male waiter who was quite abrupt and impatient with us also, which was quite frustrating too. It was quite frustrating as it was my Mum's last night in Sydney and so yes, overall below par.
    

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