Stella at Gravity Haus Truckee-Tahoe

Review summary

1. S

   Sarah

   San Francisco

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food in a lovely, warm setting. The staff was extremely friendly and you can see the magic happening in the open kitchen. The booths were private and perfect for date night. The ingredients were very fresh - I highly recommend the black cod and mushroom dish.
   

   Is this helpful?

   Report
2. D

   Diane

   San Francisco

   4 reviews

   3.0

   4 reviews

   Dined on November 8, 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 2

   The food was delicious. Menu was limited with no specials. A main entree was not available with no replacement. The dining room was not inviting. The night was slow, so maybe that contributed. Sadly, we were anticipating an amazing experience. Our server was lovely and attentive.
   

   Is this helpful?

   Report
3. J

   James

   Central Coast

   2 reviews

   4.0

   2 reviews

   Dined on November 2, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   We have eaten here twice. Food was really well crafted with great ingredient. Service was sub par the first time but good the second time. Honestly a great value and the food impressed.
   

   Is this helpful?

   Report
4. N

   Nina

   San Francisco

   112 reviews

   vip
   3.0

   112 reviews

   Dined on October 18, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 1

   Some of the food was very good, but the salad was not even mediocre, and the addition of chicken to the salad was expensive and not what I expected. The kitchen workers were so loud it made the entire dinner unpleasant.
   

   Is this helpful?

   Report
5. N

   Nick

   Puerto Vallarta

   3 reviews

   vip
   5.0

   3 reviews

   Dined on October 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Great good and service! Would definitely go back again.
   

   Is this helpful?

   Report
6. S

   Susan

   San Francisco

   11 reviews

   5.0

   11 reviews

   Dined on October 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best food ever! Take a bite, set down your utensils and just taste the mouthful of joyous flavors. Pricey but worth it.
   

   Is this helpful?

   Report
7. A

   Andrew

   San Francisco

   7 reviews

   5.0

   7 reviews

   Dined on September 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The small plates were great: heirloom tomatoes w/stracciatella cheese, roasted Brussel sprouts, hamachi sashimi. The fried chicken with pickels was good. The chef visited to get feedback on the meal.
   

   Is this helpful?

   Report
8. j

   jeff

   San Diego

   144 reviews

   vip
   5.0

   144 reviews

   Dined on September 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   GM and chef were amazing, as was the server. I like that you feel part of the family and they have a menu that can fit vegan to veggie to meat lover. Wine by the glass is reasonable. Chef is creative and personable. New updated fall menu.
   

   Is this helpful?

   Report
9. OT

   OpenTable Diner

   San Francisco

   5 reviews

   vip
   1.0

   5 reviews

   Dined on September 22, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   We had a really poor experience. I was taking my GF out for her bday and she had never been to Stella’s before. We arrived right on time for our 5:45 reservation. No one was in the restaurant except one other table. I asked if we could be seated in one of the open booths and was told those were reserved for someone else. I didn’t see anywhere on Open Table where we could reserve a booth so I guess some guests are more important than others?? We ordered 4 small plates. One of the plates: Brussels sprouts were way undercooked to where I couldn’t even saw my way through them with my knife. Waitress took the full bowl away without asking for feedback on them or suggesting to remake them. At the end of our dinner, after we had already paid the check and only had a couple sips left in our wine glasses, the Manager, Tyler (or Taylor??) came by at 7:14 to advise us that he had other reservations for the table. We hadn’t even been there for 1.5 hours yet and obviously we were leaving. Additionally, there were 3 other 4 tops open in the restaurant As we were waking out, I kindly asked manager if I could talk to him outside to express our dissatisfaction. He said Yes, can you give me a minute? We waited outside for 5-7 minutes while watching the manager walk past us numerous times. I finally went back into the restaurant and asked manager for his name. He said, did you want to talk to me?? We shared with him our poor experience and he never apologized but instead said he needed to adhere to a strict schedule to allow his other customers their reservations. We hadn’t over overstayed our reservation and there were other open tables in the restaurant. I have worked in restaurants my whole life and never been treated so unprofessionally and rudely. My family and I used to frequent this establishment but will never return. .
   

   Stella at Gravity Haus Truckee-TahoeResponded on September 22, 2024

   Good day, I am sorry about your recent visit at Stella. Typically we give special occasions the booths for example anniversary's and birthdays other than that it is first come first served. The night of your visit we had a mix of birthdays and anniversary's so the booths were reserved for said occasions. Unfortunately for your reservation there was nothing noted of a birthday so we were unaware of situation. We apologize about the Brussels and that should have been addressed. I believe the manager Tyler did stop by your table multiple times to check in and there were no issues. We apologize about the limited amount of space in Stella and I assume that if there were that many open tables the situation of advising you that the next party for that table was here would have never happened.
   

   Is this helpful?

   Report
10. K

    Kim

    Denver

    1 review

    5.0

    1 review

    Dined on September 21, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Chef Jessie was so accommodating to gluten free and celiac needs. Food was delicious and he even surprised my girlfriend with a gluten free birthday cake. Highly recommend this spot!!
    

    Stella at Gravity Haus Truckee-TahoeResponded on September 22, 2024

    Kim, Thank you so much for the review and we are delighted to have given you a great time. We look forward to hosting you again soon.
    

    Is this helpful?

    Report