Sticks'n'Sushi - Richmond

Sticks'n'Sushi - Richmond reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   Jeremy

   London6 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and cocktails and great ambiance. We will be back!
   

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2. A

   Angelo VIP

   London12 reviews

   5.0

   Dined on 4 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Impeccable as usual and the decor of the Richmond branch is so beautiful and elegant.
   

   Sticks'n'Sushi - RichmondResponded 3 days ago

   Thank you for your kind words. We’re delighted to hear you enjoyed the food and the decor. We look forward to welcoming you back! Best wishes, Sticks'n'Sushi Richmond
   

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3. R

   Rebecca

   London1 review

   3.0

   Dined on 4 April 2025

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 3

   Food amazing but such a shame customer service so lacking in enthusiasm and care. Took ages to get someone to take our order and we didn’t get the same waiter more than once. Very chaotic and not in keeping with the quality of the food.
   

   Sticks'n'Sushi - RichmondResponded 3 days ago

   Thank you for your feedback. We're glad to hear you enjoyed the food, and we apologise for the service delays. This is not the standard of service we aim to provide and we’ll work to improve the consistency and care from our team. We hope to see you again. Best wishes, Sticks'n'Sushi Richmond
   

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4. l

   louis

   London24 reviews

   5.0

   Dined on 2 April 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Always an amazing experience . Food and service outstanding
   

   Sticks'n'Sushi - RichmondResponded 3 days ago

   Thank you for your continued support! We’re happy to hear that your experience was outstanding, and we look forward to welcoming you again soon. Best wishes, Sticks'n'Sushi Richmond
   

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5. E

   E VIP

   London7 reviews

   4.0

   Dined on 29 March 2025

   1. Overall 4
   2. Food 3
   3. Service 1
   4. Ambience 4

   Food was very good except the scallops were overcooked and tough. Slow service which we’ve experienced before.
   

   Sticks'n'Sushi - RichmondResponded on 3 April 2025

   Thank you for your feedback. We’re glad you enjoyed the food overall and apologise for the overcooked scallops and slow service. We’ll address this with the relevant teams work on improving this for your next visit. Best wishes, Sticks'n'Sushi Richmond
   

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6. F

   Fiona

   London16 reviews

   5.0

   Dined on 29 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Not a cheap restaurant but well worth it, lovely food, service, ambience and location.
   

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7. P

   P

   London17 reviews

   3.0

   Dined on 26 March 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Always love sticks and sushi food, great food by chefs today so thank you, but was disappointed that we weren’t even serviced water today until I had to ask for it & it wasn’t busy at all. So unfortunately service wasn’t great at all today which was a shame
   

   Sticks'n'Sushi - RichmondResponded on 3 April 2025

   Thank you for sharing your thoughts. We’re glad you enjoyed the food, but we sincerely apologise for the lapse in service regarding the water. This isn't the level of service we aim to provide and we’ll make sure to address this with the team moving forward. We hope to see you again. Best wishes, Sticks'n'Sushi Richmond
   

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8. OT

   OpenTable Diner

   New York City3 reviews

   5.0

   Dined on 22 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our group of 6 had an amazing night. Restaurant has a great vibe and menu choices are fantastic with something to please everyone. Great value for Richmond too
   

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9. B

   Baris

   London1 review

   5.0

   Dined on 21 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of the best restaurants in Richmond. And the best sushi around.
   

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10. G

    Gerry

    London5 reviews

    3.0

    Dined on 21 March 2025

    1. Overall 3
    2. Food 2
    3. Service 5
    4. Ambience 4

    Very expensive and the portions have become a lot smaller for the price , don’t think we will be returning..
    

    Sticks'n'Sushi - RichmondResponded on 3 April 2025

    Thank you for your feedback. We’re sorry to hear you were disappointed with the portion sizes and price. We truly value your input and will certainly take it into consideration as we continue to refine our offerings. Best wishes, Sticks'n'Sushi Richmond
    

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