Sticks'n'Sushi - Oxford

Review summary

1. T

   Tiffany

   Cornwall

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The environment is cozy, food is authentic and delicious, staff are friendly and well prepared to introduce us the dishes. Since we booked for celebration, the staff did prepare some surprise for us which is out of our expectation! Thank you for cheering us up! :D
   

   Sticks'n'Sushi - OxfordResponded 2 days ago

   Hi Tiffany, Thank you so much for your kind words! We're thrilled to hear that you enjoyed the cosy atmosphere and the attentive service from our team. It was our pleasure to make your celebration even more special, and we're so glad we could exceed your expectations. We look forward to welcoming you again soon! Best wishes Sticks'n'Sushi Oxford
   

   Is this helpful?

   Report
2. J

   John

   London

   27 reviews

   5.0

   27 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious selection of food with quick and attentive service. Great experience.
   

   Sticks'n'Sushi - OxfordResponded 2 days ago

   Hi John Thank you for your kind feedback. We're so pleased to hear that you enjoyed the selection of food and that our service met your expectations. We strive to provide a great experience every time, and we're glad we could do that for you. We look forward to welcoming you back soon! Best wishes Sticks'n'Sushi Oxford
   

   Is this helpful?

   Report
3. M

   Manish

   London

   4 reviews

   5.0

   4 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great good and the service is amazing too. Fabulous Menu
   

   Sticks'n'Sushi - OxfordResponded 2 days ago

   Hi Manish Thank you for the wonderful feedback. We're so glad you enjoyed the food and service, and that you loved the menu. We look forward to welcoming you back soon. Best wishes Sticks'n'Sushi Oxford
   

   Is this helpful?

   Report
4. F

   Frances

   London

   9 reviews

   vip
   5.0

   9 reviews

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A lovely spot, great for kids, plenty of choice and the food was delicious! Good value and great service
   

   Sticks'n'Sushi - OxfordResponded 2 days ago

   Hi Frances Thank you for your kind words! We're so happy to hear that you and your family enjoyed the food and service. We look forward to welcoming you back soon. Best wishes Sticks'n'Sushi Oxford
   

   Is this helpful?

   Report
5. V

   Valentina

   Oxford

   1 review

   5.0

   1 review

   Dined on November 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing service Amazing food Amazing atmosphere Amazing everything! 😁
   

   Sticks'n'Sushi - OxfordResponded 2 days ago

   Hi Valentina Thank you so much for your enthusiastic feedback. We're thrilled to hear that you had such a fantastic experience. We can't wait to welcome you back soon. Best wishes Sticks'n'Sushi Oxford
   

   Is this helpful?

   Report
6. R

   Ryan

   Oxford

   1 review

   2.0

   1 review

   Dined on November 9, 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 1

   Make sure to bring a torch as you get seated in a pitch black room. Know what you're getting before hand otherwise trying to look through the menu using a madevial method of a lit candle to see may prove difficult. Service took 15 mins to get our drinks order and each course took 15 mins to arrive. Make sure to bring a cushion. We opted for the set menu ‘set for success’ I would say we were set for failure when our starters never came and only until they took everything away we had to remind them we hadn't finished eating. We wanted more off the menu but our stuff was cleared as in ‘You’re done now’ our starters then came 25 mins after our final plate and felt an awkward tone in the air. Whacked on a 20% service tip when we didn't even get asked if we want another drink or anything else. Noted this on the site to be a celebration and not once we're we asked what we were celebrating. Well. P.s the food itself was very nice but this is our favourite restaurant and were let down this time
   

   Is this helpful?

   Report
7. I

   Ivan

   Oxford

   1 review

   5.0

   1 review

   Dined on October 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great food and staff and vibes! A little on the pricier side but worth it for the flavour!
   

   Is this helpful?

   Report
8. R

   Robert

   Oxford

   1 review

   2.0

   1 review

   Dined on October 26, 2024

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 1

   Food was great, service was poor. We were rushed to order, had our dishes removed very quickly (some still with food on and without being asked if we were finished), and when we actually wanted to grab the attention of a server had great difficulty as they were very busy clearing and serving all other tables without a glance at us. Despite being rushed to order, we had to wait 15-20mins for our post-meal drinks to arrive, which we could see standing on the bar waiting for a server to bring them. When they did arrive, the hot tea was lukewarm and the cocktails (specifically the chocolate orange old fashioned) had become a murky mess because it had been sat so long. Once the drinks did finally arrive, we were immediately asked to move from our table as the next guests had arrived and we were "using up space that others could eat at". We hadn't even taken a sip of our drinks! We were out for a birthday meal, which we specified on the booking and requested "anything you can do to make our meal a little special". Other than an acknowledgement when we first arrived that it was a birthday, there was not a single extra effort made and we were met with poor service throughout. All in all we felt like a complete inconvenience to the servers, who were keen to get us in, out, and pay the bill so they could move on to the next group. Doubt we'll be dining here again, particularly at the high premium paid for the pleasure. The food is fantastic though so all compliments to the kitchen.
   

   Is this helpful?

   Report
9. E

   Eleni

   Oxford

   27 reviews

   vip
   5.0

   27 reviews

   Dined on October 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very tasty food and great service. Loved the new menu
   

   Is this helpful?

   Report
10. G

    Guy

    Oxford

    2 reviews

    4.0

    2 reviews

    Dined on October 25, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5

    Sadly we were asked to leave early because it seemed a fire in Westgate had triggered an evacuation order, but the food etc was as usual superb to that point!
    

    Is this helpful?

    Report