STK - Nashville

Review summary

1. OT

   OpenTable Diner

   Nashville

   1 review

   3.0

   1 review

   Dined today

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 1

   Went here for the first time with my boyfriend on New Year’s Day. Not opposed to paying high prices for amazing food and ambience but this place had neither. Vibe is really weird and this restaurant doesn’t know what kind of brand and experience it wants to be. Food was good, but not out of this world for the prices. In times of very limited disposable income a restaurant like this is a once a year time of experience that you expect a lot from..
   

   STK - NashvilleResponded today

   Thank you for sharing your experience. It sounds like you were looking forward to a special meal, and I’m sorry to hear that the ambiance and overall experience didn’t meet your expectations. While it's great to hear that you found the food to be good, I understand how disappointing it can be when the value doesn’t match the prices, especially for a special occasion. Your feedback about the vibe and brand identity is valuable, and I hope the restaurant takes it into consideration. I appreciate your honesty and hope your next dining experience is much more enjoyable! Best, Joey Forster General Manager
   

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2. J

   Jessica

   Tampa

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Second year celebrating New Year’s with STK ! It was amazing both times!
   

   STK - NashvilleResponded 1 day ago

   Hello Jessica, Thank you for choosing STK - Nashville for your New Year's celebrations! We're thrilled to hear that you had both of your years with us enjoyed. It's wonderful to know that our food, service, and value met your expectations. We're always striving to make your next visit a perfect one. Looking forward to welcoming you back soon! Best, Joey Forster General Manager
   

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3. t

   toni

   Alabama

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   I reserved way in advance and was excited for the atmosphere . We were taken upstairs for our table and it looked like an attic with no atmosphere. We brought people for the first time and wasn’t what we expected.
   

   STK - NashvilleResponded 1 day ago

   Hello toni, Thank you for taking the time to share your feedback. We're sorry to hear that your experience at STK - Nashville didn't meet your expectations. We're always striving to create a unique and enjoyable atmosphere for our guests, and we regret that we missed the mark in your case. We appreciate your feedback regarding the ambiance and we'll definitely take it into consideration. We hope to have the opportunity to serve you again in the future and provide you with a more positive dining experience. Best regards, Joey Forster General Manager
   

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4. J

   Jonae

   Nashville

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   Hire more servers with better attitudes!!! Order was messed up and the servers put blame on one another, didn’t check on the table enough and when asked to bring out sauces for the steak it took forever and when asked where they were we was told to hold on and wait on top of a 1,089 bill.. money wasn’t the issue th service was!
   

   STK - NashvilleResponded today

   Hi Jonae, We're truly sorry to hear about your recent experience at STK - Nashville. We always strive to provide excellent service and it's clear we fell short during your visit. We understand how frustrating it must have been to wait for your order and to receive mixed responses from our servers. We apologize for the mix-up with your steak and the delay in serving. We also regret that you felt your money was taken advantage of. Your feedback is valuable to us and we assure you that it will be addressed with our team. We hope to have another chance to provide you with the service you deserve. Best Regards, Joey Forster General Manager
   

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5. A

   Amelia

   VIP

   Raleigh

   3 reviews

   1.0

   3 reviews

   Dined 7 days ago

   1. Overall 1
   2. Food 3
   3. Service 4
   4. Ambience 3

   We had a reservation for 7:30pm, and it was chaotic when we arrived. It was obvious they were running behind, but they told us they were only on a 20-30 minute wait which did not seem accurate based on the number of people waiting. Our wait, with a reservation, was an hour. I wish they had been upfront on the actual wait since we could have made the decision to eat somewhere else. The wait on the food was also longer than usual, so I am assuming the kitchen was struggling. The people next to us were seated before us and waited even longer for their meal and it came out incorrect. I saw the manager looking at the chaos from the second level, but I did not see him check in with any patrons. A good manager would be checking in with clients on a busy night, especially with how behind everything was running. Also, a complimentary starter or other item can go a long way in making people less grumpy, and I did not see anyone attempting to make up for the serious issues going on.
   

   STK - NashvilleResponded 7 days ago

   Thanks for visiting us, Amelia. We're truly sorry to hear about your experience at STK - Nashville. We understand how frustrating it can be to have a reservation and experience delays. We apologize for the overbooking and the issues with your food. We are addressing these issues to ensure they don't happen again. We appreciate your feedback and hope to serve you better next time. Best, Joey Forster General Manager
   

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6. M

   Monica

   Dallas

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Dinner reservations for 2 at 7:30 pm Christmas Day. Figured it would be busy/crowded, but didn't get to sit down until 8:30pm. Food tasted like it had been sitting a while before it came to our table. Service was ok. Since they also had pick up orders looks like they were backed up in bringing out food and short on dessert options. I've been to many other STK restaurants in different states on Christmas Day that were more organized.
   

   STK - NashvilleResponded 7 days ago

   Thanks for the feedback, Monica. We're sorry to hear that your Christmas dinner at STK - Nashville didn't meet your expectations. We understand that the dining experience can be a bit hectic, and we apologize for the delay. We're glad you enjoyed our food, but regret that it didn't meet the standard we strive for. We appreciate your comments about our service and will use them to improve. We hope you'll give us another chance to deliver a better experience on your next visit. Best, Joey Forster General Manager
   

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7. M

   Matt

   VIP

   Nashville

   12 reviews

   4.0

   12 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Jasmine did an excellent job as our server. The kitchen struggled, and my observation is that they got hit with way too many to-go/doordash orders (this was Christmas Day and they were one of very few restaurants open). I’m sure the to-go orders were lucrative but it degraded the dine-in experience.
   

   STK - NashvilleResponded 7 days ago

   Hello Matt, Thank you for taking the time to share your feedback. We're thrilled to hear that you found our service to be excellent. However, we're sorry to hear about your observation regarding our to-go orders. We understand how important it is to provide a great dining experience, and we're sorry if this caused any inconvenience. We'll certainly take your comments into consideration as we strive to improve our service. We appreciate your understanding and hope to have the opportunity to serve you again on a more consistent basis. Best, STK - Nashville Management Team.
   

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8. J

   Jessica

   Houston

   1 review

   1.0

   1 review

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 1

   My steak was undercooked and the braised short ribs were bland.
   

   STK - NashvilleResponded 7 days ago

   Thanks for the feedback, Jessica. We're truly sorry to hear that your meal didn't meet your expectations. It's disappointing to hear that our steak and short ribs didn't hit the mark. We always aim to deliver the best quality food to our guests, and it seems we missed the mark this time. We appreciate your feedback and will certainly use it to improve. We hope you'll give STK - Nashville another chance to impress you in the future. Best Regards, Joey Forster General Manager
   

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9. C

   Cody

   Nashville

   2 reviews

   3.0

   2 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   If 2012 decor and vibes are your thing-this is the place for you. We were sat in a weird room with decor clearly picked up from at home & had overpriced food. To be fair Christmas night was busy but this place needs a refresh to justify the pricing.
   

   STK - NashvilleResponded 7 days ago

   Hey Cody, We're sorry to hear that your experience at STK - Nashville didn't meet your expectations. We appreciate the feedback and hope to have the chance to impress you in the future. Best, Joey Forster General Manager
   

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10. K

    Kandice

    Alabama

    1 review

    4.0

    1 review

    Dined 7 days ago

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4

    Our first visit. We thoroughly enjoyed it. Tables are kind of tight but the food was amazing.
    

    STK - NashvilleResponded 7 days ago

    Thanks for the review, Kandice! We're thrilled to hear that you enjoyed your first visit to STK - Nashville. We strive to provide amazing food and service, so it's great to know we hit the mark for you. We understand your seating may have been a bit tight, and we appreciate your patience. Looking forward to serving you again soon! Best, Joey Forster General Manager
    

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