STK- San Diego

Review summary

1. M

   Micheala

   San Diego

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 1

   Although, the food was really good. My spouse and I couldn’t really hear each other without yelling at each other because the music was so loud, that we thought our conversation was leading into the next table (which were less than an arms distance away).
   

   STK- San DiegoResponded 1 day ago

   We’re glad to hear you enjoyed the food, but we’re sorry to hear the noise level made it difficult for you to enjoy your meal and conversation. Thank you for sharing, and we hope to provide a better experience next time. Rosalyn Tenebruso STK San Diego
   

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2. v

   victor

   San Diego

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 5
   3. Service 2
   4. Ambience 5

   Reservations at 8pm waited 45minutes. Were given the table and food took close to an hr to come out.
   

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3. A

   ADRIANA

   San Diego

   4 reviews

   3.0

   4 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   We were a party of four, and we all ordered different steaks. The steaks all tasted like they were spoiled. We spent $900, not going back ever again.
   

   STK- San DiegoResponded 1 day ago

   Hello Adriana ! We are truly sorry to hear about your experience. The quality of your meal should have been top-notch, and we deeply regret that the steaks didn’t meet expectations. Thank you for bringing this to our attention. Please reach out with any additional feedback. Rosalyn Tenebruso STK San Diego
   

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4. I

   Ivan

   Phoenix

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 1
   3. Service 5
   4. Ambience 5

   Great service but the food was not what we expected. Also very overpriced for the quality of food.
   

   STK- San DiegoResponded 1 day ago

   Hi Ivan , Thank you for your review! We truly appreciate your feedback. If there’s anything specific you’d like to share about your experience, we’d love to hear it and work on improving. We look forward to welcoming you back soon! Rosalyn Tenebruso STK San Diego
   

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5. A

   Arlette

   VIP

   Dallas

   30 reviews

   4.0

   30 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 4

   I had a reservation for one on the evening after Valentine's Day. Understanding the restaurant would most likely be busy, I still expected to have appropriate and timely service. This was not the case. The wait times was a bit longer than expected. Since this was my first visit to STK, I practiced patience. Toward the end of my meal the service declined to the point that I was not attended to any further, to include the offer of a dessert menu. I eventually, asked the manager for the table check because the waiter had not returned to check on me. I enjoyed the meal and may have to revisit STK again in another city to give them a fair opportunity to show me a different experience.
   

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6. L

   Lindsay

   San Diego

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 2

   Everything was great besides the very close arrangements which made conversations hard to hear. Not sure how this can be remedied for future events, but definitely a strong suggestion! Jack our waiter did great as did all the staff! Good was delicious from drinks to desserts! Thanks for a special experience STK.
   

   STK- San DiegoResponded 1 day ago

   Hello Lindsay, thank you so much for your thoughtful feedback! We’re thrilled to hear that Jack and the rest of the staff took great care of you, and that you enjoyed the food and drinks. We understand the issue with seating arrangements and will definitely consider how to improve the overall experience for future guests. We truly appreciate your suggestion, and we hope to have the chance to serve you again soon for another special experience! Rosalyn Tenebruso Manager STK San Diego
   

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7. M

   Michelle

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Came here from NorCal to celebrate my partner’s birthday on Valentine’s Day and I’m super glad we made a reservation asap. It was packed but the hostess and Brandon took good care of us. Kudos to the ladies working the front and handling the crazy crowd for Valentine’s Day. Experience: Brandon was super patient, fun, and got everything right. He brought out our dessert with the sparklers, which made my partner’s night. The Valentine’s dinner offers right now are pretty good too. Food: We got lil Brgs, which were tiny sliders, and it was delicious. There was garlic bread that came out as well and it was so unique! OMG and the Award Winning Spiced Watermelon was 11/10. Never had a cocktail that fire. Definitely coming back.
   

   STK- San DiegoResponded 2 days ago

   Hi Michelle! Thank you so much for sharing such a positive review! We’re thrilled to hear that Brandon and the team took such great care of you and made your partner’s birthday celebration special. The spiced watermelon cocktail sounds amazing – we’re so glad you enjoyed it, and we’ll make sure to pass along your kind words to the staff. We appreciate you mentioning how hard the front-of-house team worked to manage the crowd on such a busy day too! We can’t wait to welcome you back next time, and we’re so happy to have been part of such a memorable celebration. See you soon! -Rosalyn Tenebruso STK San Diego
   

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8. G

   Gustavo

   Baja California

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 5
   3. Service 5
   4. Ambience 1

   Unfortunately, was part of many customers who were affected by long waiting times even with reservations. Even after waiting over an hour, we had to wait ever longer for food. I get it that things happened, but having to wait for way too long with no further updates it’s very unacceptable. Although, the server was very great at his job.
   

   STK- San DiegoResponded 2 days ago

   Hello Gustavo, We’re truly sorry for the long wait and lack of communication during your visit. We completely understand how frustrating it must have been to wait for an extended period of time without updates, especially when you had a reservation. We're glad to hear that your server was great, but we know that doesn’t make up for the overall experience. Thank you for sharing your feedback, and we sincerely apologize for the inconvenience. We hope you’ll consider giving us another chance in the future. -Rosalyn Tenebruso STK San Diego
   

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9. M

   Mackenzie

   Chicago

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   DO NOT DINE HERE- worst experience ever. I am not someone to leave a bad review, but this was warranted. Had a 9:15 reservation, didn’t up getting sat until almost 10:15. By midnight (their closing time) we still had no food. They completely overbooked, but were still seating people well past 12 and still had a large crowd outside the door. We had them give us our food to go and after complaining to the manager, she removed our drinks and sides from the bill. This was so disorganized on managements part and you could tell the servers were so overwhelmed and at a loss. The manager completely lied to us in the beginning about wait times and was not transparent at all, completely money hungry and just wanted to push people in the door. Everyone around us dining were so frustrated as well and multiple just walked out. Our server was great, definitely not his fault. I would not recommend this STK location. I have dined multiple times at STK in Scottsdale and have had a great experience every time but after this do not think I’ll return to any location.
   

   STK- San DiegoResponded 1 day ago

   Hello Mackenzie, We're truly sorry to hear about your disappointing experience at STK-San Diego. It's clear that we fell short in providing the service and experience you deserve. We apologize for the confusion and delay you experienced, and for any dissatisfaction this caused you and your party. We take your feedback seriously and will address these issues internally to prevent them from happening again. We hope to have the opportunity to serve you again in the future, and provide the exceptional experience that you've come to expect from us. Rosalyn Tenebruso Manager STK San Diego
   

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10. E

    Emmanuel

    San Diego

    1 review

    1.0

    1 review

    Dined 2 days ago

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 2

    Terrible experiences 830 reservations to be seated at 10 and then an hr and half wait for food. Never been at a restaurant for 4 hrs
    

    STK- San DiegoResponded 1 day ago

    Hello Emmanuel , We sincerely apologize for the long wait times you experienced during your visit. We understand how frustrating this must have been, especially on a special evening. Your feedback is invaluable, and we are actively working to improve our service and manage wait times more efficiently. We hope you’ll consider giving us another chance to provide the excellent experience we strive for. Thank you for sharing your thoughts. - Rosalyn Tenebruso Manager STK San Diego
    

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