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Sugar Factory - Boston, Boston, MA

Sugar Factory - Boston

3.4
3.4
448 Reviews
$31 to $50
Contemporary American

Make a reservation

2 people
11:30 PM
Booked 80 times today
  • Kid-friendly
  • Good for special occasions
  • Great for creative cocktails
The Sugar Factory grows with the opening of our newest candy and dining experience in Boston! Located near Famed Faneuil Hall & Quincy Market Place, this location will encompass both the traditional Sugar Factory Menu and experience, with the addition of our ultra exclusive Pink Room and gorgeous in door outdoor feel.
Our signature lineup of delicious desserts, outrageous cocktails and scrumptious entrees are inviting you to join us!
We look forward to serving you at 101 South Market Street, Boston MA 02109

Order delivery or takeout

Private dining

Private dining

Book your next event with us

View details

Additional information

  • Dining style
    Casual Elegant
  • Price
    $31 to $50
  • Cuisines
    Contemporary American, Dessert, Bar / Lounge / Bottle Service
  • Hours of operation
    Mon–Thu 11:30 am–10:00 pm Fri 11:30 am–11:00 pm Sat 9:30 am–11:00 pm Sun 9:30 am–10:00 pm Brunch Sat, Sun 9:30 am–2:00 pm
  • Phone number
    (857) 317-4793
  • Website
    http://boston.sugarfactory.com/
  • Payment options
    AMEX, Diners Club, Discover, JCB, Mastercard, Visa
  • Dress code
    Smart Casual
  • Catering
    Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more. you can contact our Events Department at bostonparties@sugarfactory.com <br />We can host onsite and offsite events. Our Pink Cafe offers guests an exclusive and private space host an event.
  • Private party facilities
    Sugar Factory American Brasserie, America’s favorite eatery and celebrity hotspot, has opened its first Boston location reservations via OpenTable. The celebrity-endorsed, world-famous celebration destination known for its sweets and treats is located in Bostons famous Quincy Market! We look forward to serving you! 101 Market Street, Boston
  • Private party contact
    our Private Dining Coordinator: 0000000000
  • Location
    101 S. Market St, Boston, MA 02109
  • Neighborhood
    Brighton
  • Cross street
    Congress St, Chatham St and State Streets all run close to location.
  • Parking details
    Public Lot
  • Public transit
    State T Station 200 Washinton Street; Haymarket T Station 136 Blackstone Street; Aquarium T Station 183 Atlantic Ave and State Street
  • Additional
    Bar/Lounge, Beer, Cafe, Cocktails, Counter Seating, Full Bar, Late Night, Patio/Outdoor Dining, Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine

Menu

View menu on restaurant's website

What 448 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.4
3.4 based on recent ratings
  • 3.5Food
  • 3.4Service
  • 3.8Ambience
  • 3Value

Noise • Moderate

Loved For

  • Boston

    Kid-friendly

Review summary

AI-generated from verified diner reviews
Sugar Factory - Boston offers a vibrant atmosphere perfect for celebrations, with standout "extravagant milkshakes" and chic decor. While some guests find the food overpriced, many enjoy the "fun vibe" and "delicious desserts." Service can be hit-or-miss, but the restaurant excels in creating memorable experiences for special occasions.

448 Reviews

  1. Hersson

    Greater Boston

    3 reviews

    5.0

    3 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food great, place is super nice, servers was top notch. Host was rude, Other than that perfect

    Is this helpful?

  2. Israel

    New York City

    1 review

    1.0

    1 review

    Dined 2 days ago

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 3
    FOOD WAS COLD AND SERVER WAS NOWHERE TO BE FOUND. AFTER 20min WE ASKED FOR OUR CHECK AND THAT ALONE WAS MORE THEN 10min wait.

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  3. Mariah

    Atlantic City

    5 reviews

    5.0

    5 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 3
    3. Service 5
    4. Ambience 5
    Beautifully decorated for Valentine’s Day. Great for kids. Food is ok but we came for the ambience, desserts, and drinks.

    Is this helpful?

  4. Amanda

    Greater Boston

    6 reviews

    2.0

    6 reviews

    Dined 7 days ago

    1. Overall 2
    2. Food 1
    3. Service 3
    4. Ambience 4
    I went here with my kids for my birthday. The staff was kind and helpful however the food was wrong more than once. The kitchen staff didn’t pay attention to the special details. My daughters pizza was wrong, my daughters non alcoholic drink had alcohol, I drank none of my big goblet because it was the wrong drink and I believe the bus boy had a language barrier so he didn’t understand what I was saying . I got a surf and turf and ordered it medium. It was well done . It was brought back and by the time they brought back the other steak my lobster was tough and the sides were cold so I didn’t bother to eat! My daughter’s meal came out after being wrong 2x and at that point we were ready to go. I tried to enjoy my birthday dinner but the food was disappointing! The server was great and super helpful and everyone was kind but o wasn’t compensated or offered to remove anything on the menu. Paid a few hundred dollars for 1 adult and 2 small children and all the food and drinks went to the trash! The place was very cute and instagramable but not great with the food. I’ve been to the one in Las Vegas and Foxwoods but this one was not at all my fave

    Is this helpful?

  5. Nicole

    Greater Boston

    11 reviews

    4.0

    11 reviews

    Dined on February 9, 2025

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 1
    Brought our 10-year-old here for a birthday party. Girls had a blast. They loved the big King Kong dessert. The staff made a big deal about it, which was awesome. The ambience was just OK and the bathrooms were dirty. Kids had fun though.

    Is this helpful?

  6. Barbara

    Cambridge

    1 review

    5.0

    1 review

    Dined on February 8, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    First time I visited with my daughters. The place is so beautiful. The restaurant is decorated for Valentines. The Valentines menu is awsome and pretty. And the waitress was nice.

    Is this helpful?

  7. Sharria

    Greater Boston

    1 review

    5.0

    1 review

    Dined on February 3, 2025

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    It was amazing! Thank you for helping me celebrate my birthday, it was my 40th. The only thing I think to improve is the service. We had to wait to get out forks and knives to eat when that should be the 1 thing on the table. Would like to see the waiter checking in a little more often, it's a classy fun place.

    Is this helpful?

  8. Dorene

    Chicago

    5 reviews

    4.0

    5 reviews

    Dined on January 26, 2025

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 5
    The milkshakes were very special. Atmosphere fun, rainbow sliders were fun!

    Is this helpful?

  9. Alexandra

    Greater Boston

    1 review

    3.0

    1 review

    Dined on January 25, 2025

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 5
    Definitely a trendy, aesthetically pleasing stop for a meal. No kids menu which was tricky for our 5 year old (settled on burger sliders with no toppings). Food was OK. My order arrived incorrectly but I didn’t say anything as service was incredibly slow. Obviously the highlight was the extravagant milkshakes. All in all great for a one time stop.

    Is this helpful?

  10. Makayla

    Greater Boston

    1 review

    3.0

    1 review

    Dined on January 25, 2025

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 5
    I had a great time! We g to celebrate a friends birthday! Fun place for groups!

    Is this helpful?

FAQs

Sugar Factory - Boston offers takeout which you can order by calling the restaurant at (857) 317-4793.

Sugar Factory - Boston is rated 3.4 stars by 448 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
11:30 PM
Booked 80 times today

Order delivery or takeout

Google Map for Sugar Factory - Boston

101 S. Market St, Boston, MA 02109

Additional information

  • Cross street
    Congress St, Chatham St and State Streets all run close to location.
  • Neighborhood
    Brighton
  • Hours of operation
    Mon–Thu 11:30 am–10:00 pm Fri 11:30 am–11:00 pm Sat 9:30 am–11:00 pm Sun 9:30 am–10:00 pm Brunch Sat, Sun 9:30 am–2:00 pm
  • Price
    $31 to $50
  • Cuisines
    Contemporary American, Dessert, Bar / Lounge / Bottle Service
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Public Lot
  • Public transit
    State T Station 200 Washinton Street; Haymarket T Station 136 Blackstone Street; Aquarium T Station 183 Atlantic Ave and State Street
  • Payment options
    AMEX, Diners Club, Discover, JCB, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cafe, Cocktails, Counter Seating, Full Bar, Late Night, Patio/Outdoor Dining, Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine
  • Website
    http://boston.sugarfactory.com/
  • Phone number
    (857) 317-4793
  • Catering
    Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more. you can contact our Events Department at bostonparties@sugarfactory.com <br />We can host onsite and offsite events. Our Pink Cafe offers guests an exclusive and private space host an event.
  • Private party facilities
    Sugar Factory American Brasserie, America’s favorite eatery and celebrity hotspot, has opened its first Boston location reservations via OpenTable. The celebrity-endorsed, world-famous celebration destination known for its sweets and treats is located in Bostons famous Quincy Market! We look forward to serving you! 101 Market Street, Boston
  • Private party contact
    our Private Dining Coordinator: 0000000000
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