Sugar Factory - Miami Beach

Review summary

1. N

   Nicholas

   Miami1 review

   1.0

   Dined 2 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   Servers were having a conversation through the duration of the meal. I had to ask the lady cleaning the tables to gather the servers attention. My burger came out fine but the breading was soggy.
   

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2. D

   Dana VIP

   New York City14 reviews

   1.0

   Dined on March 8, 2025

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 1

   Awful food. No juices for kids, no beers/wine. The sliders meat was shoe sole quality. Everything on the menu is very high calorie - focus on taking patrons down the diabetes path.
   

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3. A

   Ashley

   Ottawa3 reviews

   4.0

   Dined on March 7, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was fantastic and our service was amazing!!! Some guests that were there were really loud and made it hard to enjoy our time but the staff moved us to another area with out us asking and we fully enjoyed the rest of our dinner !! Good job sugar factory!!
   

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4. C

   Charles

   Miami1 review

   2.0

   Dined on March 2, 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   They sat us down and gave water and we waiting 10-15 mins before somebody came to us and they didn’t even acknowledge that the occasion was a birthday dinner.
   

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5. C

   Channel

   Unspecified1 review

   4.0

   Dined on February 14, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Everything came out hot and fresh.. Everyone was friendly I best didn’t like that we could’ve easy make adjustments.. For example I wanted a salad but it came with blue cheese I asked could I replace it for any other cheese but I could not. Same with anything else I would try to alter
   

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6. L

   Latoya

   Fort Lauderdale1 review

   1.0

   Dined on February 14, 2025

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 1

   This is no longer the sugar factory. It was somebody that put the sugar factory in another location. It missed the ambience of the sugar factory, and the food was horrible. The food was fried so hard I could hit my chicken tender on the table, and couldn’t bite into. The rainbow sliders came back undercooked, and when we sent them back, they came back robbery and the buns were hard .The menu was mixed with sugar factory items , and Nikko’s pizza restaurant unfortunately it was a horrible dining experience for a fun outing on Valentine’s Day. Oh, and I forgot I had to tell them that the roof was leaking inside the restaurant but our server was wonderful. He really tried his best.
   

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7. R

   Rocky

   Raleigh1 review

   4.0

   Dined on February 9, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   It was pleasant. The staff accommodated for my needs.
   

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8. C

   Cassondra

   San Francisco8 reviews

   3.0

   Dined on February 6, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 5

   Wasn’t what all the hype made it. Service was slow and we were the 2nd table in the restaurant.
   

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9. B

   Brandon

   West Palm Beach2 reviews

   5.0

   Dined on January 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing experience Food was amazing The workers were amazing And the environment was super chill
   

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10. P

    Peter VIP

    New York City3 reviews

    1.0

    Dined on January 20, 2025

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 1

    Felt very tired, decor and table, sugar factory glasses etc all very old and faded/scratched restaurant felt like was closing down. Milkshakes and speciality pieces, chocolate waffles etc were great, service was good but also empty, the regular food, club sandwich and pasta were pretty awful and felt slow as over priced even for Miami Beach!
    

    1 person found this helpful