Sugar Factory - Queens

4.2

1044 Reviews

$31 to $50

American

Make a reservation

2 people

Dec 30, 2024

7:00 PM

Booked 46 times today

Good for special occasions
Charming
Kid-friendly

Coming Sugar Factory American Brasserie, America’s favorite eatery and celebrity hotspot, expands with its newest location in the notable Resorts World New York in Queens, opening to the public August 2021. The 12,000-square-foot location is the 22nd location for the world-famous brand celebrating 10+ years serving the most decadent sweets and treats around the world.

Sugar Factory at Resorts World New York will be located at the porte cochère entrance to the resort. The 218-seat restaurant dining room is a contemporary rendition of an old Paris brasserie bar featuring hot air balloon banquets, café seating, floral lined walls, two large white illuminated canopy trees, and an impressive DJ booth. A private dining area with a stand alone cocktail bar will complete the room, with an additional 14 bar seats for guests to enjoy. Upon entrance, diners will be greeted by a life-size, instagrammable flower wall with neon wall art.

Order delivery or takeout

Private dining

Book your next event with us

View details

Additional information

Dining style
Casual Dining
Price
$31 to $50
Cuisines
American, Dessert, Dining Bar
Hours of operation
Mon–Thu, Sun 7:00 am–11:00 pm Fri, Sat 7:00 am–12:00 am
Phone number
(332) 239-5498
Website
http://queens.sugarfactory.com/
Dress code
Casual Dress
Catering
Brunch just got sweeter at Sugar Factory American Brasserie with the debut of its high-energy Branson Brunch party every Sunday from 1-8 p.m. Attendees can expect an electric live DJ, live saxophone entertainment, party-style bottle presentations with letter board displays and sparklers, strobe lights, LED party robots, neon glow sticks and confetti cannons. All attendees must be 21+ and have valid ID. Future updates can be found on our website at www.sugarfactory.com or Instagram @thesugarfactory.
Private party facilities
Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more.
Private party contact
Our Private Event Coordinator : (332) 239-5498

Location
110-00 Rockaway Blvd, Jamiaca, NY 11420
Neighborhood
South Ozone Park
Parking details
Public Lot
Additional
Bar/Lounge, Beer, Cocktails, Full Bar, Late Night, Takeout, Weekend Brunch, Wheelchair Access, Wine

What 1,044 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.2

4.2 based on recent ratings

4Food
4.4Service
4.5Ambience
3.9Value

Noise • Moderate

Loved For

Queens
Great for brunch
Queens
Kid-friendly
Queens
Most Booked

Review summary

AI-generated from verified diner reviews

Sugar Factory - Queens offers a lively atmosphere perfect for celebrations, featuring "fun and amazing" drinks along with a diverse menu. Highlights include the "excellent atmosphere" and attentive service, with standout servers like Robert and Moctar receiving praise. While some find it pricey, the "huge milkshakes" and colorful decor make it a memorable experience.

1,044 Reviews

S
Sonali
New York City
1 review
3.0
1 review
Dined 3 days ago
1. Overall 3
2. Food 4
3. Service 1
4. Ambience 2
The server was never around much for the entire time. The place looks nice but during the day when nobody goes there is kind of weird. The food took a really long time to come out, almost a full hour for just 2 plates, but it was very flavorful. Would maybe not go back to this location due to the extreme wait times and because of the server never being present. (The restaurant only had 2 other tables at the time of visit)
Is this helpful?
J
Judhadya
New York City
1 review
5.0
1 review
Dined 5 days ago
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
My family enjoyed everything on the Christmas menu. Will definitely visit again.
Is this helpful?
J
Joshua
New York City
1 review
5.0
1 review
Dined 7 days ago
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
The food was good and I had a good time with my friends for my birthday
Is this helpful?
R
Robin
New York City
1 review
5.0
1 review
Dined on December 14, 2024
1. Overall 5
2. Food 4
3. Service 4
4. Ambience 4
Sugar Factory was very nice. I enjoyed the Music, Food,&Drinks. The service was pleasant also
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M
Marsha
New York City
1 review
5.0
1 review
Dined on December 8, 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
The food was awesome! Tiesha made sure our boys had an awesome time especially after finding out it was their birthday!
Is this helpful?
F
Felicia
New York City
2 reviews
5.0
2 reviews
Dined on December 8, 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
The steak and potatoes I had for breakfast was delicious
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C
Cynthia
New York City
1 review
4.0
1 review
Dined on November 30, 2024
1. Overall 4
2. Food 3
3. Service 5
4. Ambience 5
Very pricey Food was okay. Shakes were delicious but filled with more whipped cream that shake Our waitress was wonderful ! I loved the decorations , the ambiance!
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J
Janelle
New York City
1 review
5.0
1 review
Dined on November 30, 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Robert was our server and he was absolutely amazing. He made our process super seamless and easy and our food was serve very quickly and accurate. It was my daughter’s birthday and we enjoyed our evening with family and friends.
1 person found this helpful
s
stacey
Greater Boston
2 reviews
5.0
2 reviews
Dined on November 24, 2024
1. Overall 5
2. Food 4
3. Service 5
4. Ambience 5
Robert was a perfect server!!! Great experience Highly recommend
1 person found this helpful
l
latiya
New York City
1 review
2.0
1 review
Dined on November 23, 2024
1. Overall 2
2. Food 1
3. Service 2
4. Ambience 5
The actual birthday song and presentation is good. The food is over priced microwave food. Disgusting. It doesn’t taste like anyone is actually in the kitchen working. A hostess named Christina was extremely rude to my family as we were celebrating my grandmothers 87th birthday. The general manager was nice and tried to make up for her rudeness. The best part was the photographer. We were able to get some great pics , in beautiful frames. She was patient and helpful. If you choose to celebrate here just go for the dessert. Eat before u come.
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FAQs

Sugar Factory - Queens offers takeout which you can order by calling the restaurant at (332) 239-5498.

Sugar Factory - Queens is rated 4.2 stars by 1044 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

Dec 30, 2024

7:00 PM

Booked 46 times today

Order delivery or takeout

110-00 Rockaway Blvd, Jamiaca, NY 11420

Additional information

Neighborhood
South Ozone Park
Hours of operation
Mon–Thu, Sun 7:00 am–11:00 pm Fri, Sat 7:00 am–12:00 am
Price
$31 to $50
Cuisines
American, Dessert, Dining Bar
Dining style
Casual Dining
Dress code
Casual Dress
Parking details
Public Lot
Additional
Bar/Lounge, Beer, Cocktails, Full Bar, Late Night, Takeout, Weekend Brunch, Wheelchair Access, Wine

Website
http://queens.sugarfactory.com/
Phone number
(332) 239-5498
Catering
Brunch just got sweeter at Sugar Factory American Brasserie with the debut of its high-energy Branson Brunch party every Sunday from 1-8 p.m. Attendees can expect an electric live DJ, live saxophone entertainment, party-style bottle presentations with letter board displays and sparklers, strobe lights, LED party robots, neon glow sticks and confetti cannons. All attendees must be 21+ and have valid ID. Future updates can be found on our website at www.sugarfactory.com or Instagram @thesugarfactory.
Private party facilities
Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more.
Private party contact
Our Private Event Coordinator : (332) 239-5498

Sugar Factory - Queens

Make a reservation

Order delivery or takeout

Private dining

Additional information

Menu

What 1,044 people are saying

Overall ratings and reviews

Loved For

Review summary

FAQs

Does Sugar Factory - Queens offer delivery through OpenTable or takeout?

How is Sugar Factory - Queens restaurant rated?

Is Sugar Factory - Queens currently accepting reservations?

Make a reservation

Order delivery or takeout

Additional information