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Sugar Factory - San Antonio, San Antonio, TX

Sugar Factory - San Antonio

3.6
3.6
507 Reviews
$31 to $50
American

Make a reservation

2 people
7:00 PM
Booked 22 times today
  • Great for creative cocktails
  • Good for special occasions
  • Kid-friendly
Sugar Factory American Brasserie, America’s favorite eatery and celebrity hotspot – known for its over-the-top dishes, sweets and treats – has opened its second Texas location in San Antonio. The world-famous, family-friendly, high-energy celebration destination is located on the popular River Walk at 849 E Commerce St, unit 109.

“For over a decade, Sugar Factory has delighted guests of all ages with our internationally recognized fun, high energy brand delivering memorable experiences in a family-friendly atmosphere. We are excited to introduce San Antonio to our signature desserts, savory dishes, beautiful photo op walls, and friendly staff,

Order delivery or takeout

Private dining

Private dining

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Additional information

  • Dining style
    Casual Elegant
  • Price
    $31 to $50
  • Cuisines
    American, Comfort Food, Dessert
  • Hours of operation
    Mon–Thu 11:00 am–10:00 pm Fri 11:00 am–11:00 pm Sat 10:00 am–11:00 pm Sun 10:00 am–10:00 pm Brunch Sat, Sun 10:00 am–4:00 pm
  • Phone number
    (726) 204-2020
  • Website
    https://sanantonio.sugarfactory.com/
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Private party facilities
    Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more. you can contact our Events Department at sanantonioparties@sugarfactory.com or call (726) 204-2020.
  • Private party contact
    Dana Sugarman: (726) 204-2020
  • Location
    849 E Commerce St, San Antonio, TX 78205
  • Neighborhood
    Downtown
  • Parking details
    None
  • Additional
    Bar/Lounge, Beer, Cafe, Cocktails, Full Bar, Late Night, Patio/Outdoor Dining, Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine

Offers

  • Sugar Factory Happy Hour

    Multiple dates available
    Mon - Thu - 4:00 PM - 10:00 PM,Fri - 4:00 PM - 11:00 PM
    Sugar Factory celebrates the happiest hours of the day with our amazing Happy Hour! Relax and enjoy our some signature beverages and select food items at a special price to end your day perfectly! Monday - Friday 4pm-7pm Please note Happy Hour is served in our Bar and Patio areas, seating is 1st come 1st serve. We DO NOT accept reservations for Happy Hour:)

Menu

View menu on restaurant's website

What 507 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.6
3.6 based on recent ratings
  • 3.6Food
  • 3.6Service
  • 3.7Ambience
  • 2.9Value

Noise • Moderate

Loved For

  • San Antonio

    Kid-friendly

  • San Antonio

    Kid-friendly

Review summary

AI-generated from verified diner reviews
Sugar Factory in San Antonio offers a vibrant atmosphere perfect for fun gatherings. Patrons highlight "beautiful restaurant" aesthetics and "great customer service." Although some reviews mention high prices and mixed experiences with food and service, the location is praised for its "fun drinks" and "Instagram-worthy" setup, ideal for celebrations and memorable photos.

507 Reviews

  1. KimMia

    Dallas

    1 review

    4.0

    1 review

    Dined on February 3, 2025

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    This is my daughter 16th birthday and it was a great experience. I really enjoyed the waitress that we had. She was very intensive. I want to give her a great thank you

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  2. Rolanda

    San Antonio

    1 review

    1.0

    1 review

    Dined on February 2, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Overall was one of the worst experiences I’ve ever had at any restaurant. Host was super rude, waitresses acted like they didn’t really want to be there. Every other table was dirty. We waited over 20 minutes just for two margaritas.I came here for my birthday dinner and it almost ruined my whole night. The food was terrible and made me sick. That was my first and last time going there. Don’t waste your time or money!!

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  3. Amy

    Orlando

    1 review

    5.0

    1 review

    Dined on February 2, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    I celebrated by daughters 10th bday and it was an amazing experience for her !

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  4. Tommy

    San Antonio

    1 review

    4.0

    1 review

    Dined on February 1, 2025

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    Beautiful restaurant, family friendly environment and great customer service

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  5. Laurie

    San Antonio

    1 review

    5.0

    1 review

    Dined on January 20, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great atmosphere! Our servers were exceptional. We had a great time!

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  6. Veronica

    San Antonio

    1 review

    2.0

    1 review

    Dined on January 18, 2025

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 2
    Food is mostly good, server was good as well but the hostess had attitude problem, noticed she treated every costumer the same, extremely rude. We only visit this place because the kids like the ambience.

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  7. Melina

    Cancun

    3 reviews

    4.0

    3 reviews

    Dined on January 18, 2025

    1. Overall 4
    2. Food 3
    3. Service 3
    4. Ambience 5
    It’s a cute spot for drinks and pictures. I loved that they had a photographer who took pictures of our group. The food could have been hotter upon arrival and service was good but I’ve had more energetic waitresses before. It’s very pricey!

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  8. Brandi

    San Antonio

    3 reviews

    3.0

    3 reviews

    Dined on December 30, 2024

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 4
    Fun drinks but out of a lot of things for the drinks

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  9. OpenTable Diner

    Phoenix

    1 review

    2.0

    1 review

    Dined on December 28, 2024

    1. Overall 2
    2. Food 1
    3. Service 2
    4. Ambience 1
    Overpriced for the service and quality of food you get. I don’t mind paying an automatic 20% service fee for entire bill but this place is not worth what everyone makes it seem. I would compare the food to magic Time Machine in San Antonio which is pretty bad. We ordered chicken and it looked old or not properly cooked all the way. The adult beverages are watered down. Overall, not worth hundreds of dollars. Save your money and go to a high end restaurant that is reputable. This is not it.

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  10. Juan Pablo

    VIP

    Mexico City

    5 reviews

    1.0

    5 reviews

    Dined on December 28, 2024

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 1
    They lowered the quality of their food a lot, the drinks were poorly prepared and seemed reduced with water, a disappointment compared to a visit we made 2 years ago, very bad experience

    Is this helpful?

FAQs

Sugar Factory - San Antonio offers takeout which you can order by calling the restaurant at (726) 204-2020.

Sugar Factory - San Antonio is rated 3.6 stars by 507 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 22 times today

Order delivery or takeout

Google Map for Sugar Factory - San Antonio

849 E Commerce St, San Antonio, TX 78205

Additional information

  • Neighborhood
    Downtown
  • Hours of operation
    Mon–Thu 11:00 am–10:00 pm Fri 11:00 am–11:00 pm Sat 10:00 am–11:00 pm Sun 10:00 am–10:00 pm Brunch Sat, Sun 10:00 am–4:00 pm
  • Price
    $31 to $50
  • Cuisines
    American, Comfort Food, Dessert
  • Dining style
    Casual Elegant
  • Dress code
    Casual Dress
  • Parking details
    None
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cafe, Cocktails, Full Bar, Late Night, Patio/Outdoor Dining, Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine
  • Website
    https://sanantonio.sugarfactory.com/
  • Phone number
    (726) 204-2020
  • Private party facilities
    Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more. you can contact our Events Department at sanantonioparties@sugarfactory.com or call (726) 204-2020.
  • Private party contact
    Dana Sugarman: (726) 204-2020
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