Sugar Factory - Tampa

4.1

2111 Reviews

$31 to $50

Bar / Lounge / Bottle Service

Make a reservation

2 people

Dec 30, 2024

7:00 PM

Booked 41 times today

Great for creative cocktails
Charming
Good for groups

Sugar Factory Tampa will be located at the Seminole Hard Rock Hotel & Casino at 5223 Orient Road, Tampa, FL 33610. Sugar Factory American Brasserie will be open weekdays from 11 a.m. – 11 p.m. and weekends from 11a.m. – 1a.m. Breakfast, lunch and dinner will be served daily and brunch will be available on Saturdays and Sundays. Sugar Factory Tampa will be located on the Mezzanine level of the casino, overlooking the grand entrance, within the newly opened hotel and casino. The 120-seat full-service restaurant will feature the brand’s signature confectionary, which boasts a 4,000-square-foot, floor-to-ceiling candy wall with over 500 types of candy, including a selection of bulk and novelty candy like the world-famous Couture Pops. Complementing the candy, the café will also offer coffees, hot chocolate, frozen hot chocolate, homemade specialty rainbow doughnuts and pastries in addition to homemade gelato and ice cream.

Order delivery or takeout

Private dining

Book your next event with us

View details

Dining areas

Additional information

Dining style
Casual Dining
Price
$31 to $50
Cuisines
Bar / Lounge / Bottle Service, Contemporary American, Dessert
Hours of operation
Mon–Thu 11:00 am–12:00 am Fri 11:00 am–2:00 am Sat 10:00 am–2:00 am Sun 10:00 am–12:00 am Brunch Sat, Sun 10:00 am–2:00 pm Happy Hour Mon–Thu 3:00 pm–6:00 pm Mon–Thu 10:00 pm–12:00 am
Phone number
(813) 521-4262
Website
http://tampabay.sugarfactory.com/
Payment options
AMEX, Discover, Mastercard, Visa
Dress code
Casual Dress
Private party facilities
Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more.
Private party contact
our Private Event Coordinator: (813) 521-4262

Location
5223 Orient Rd, Tampa, FL 33610
Neighborhood
Tampa
Parking details
Parking Lot / "Lucky Street" parking garage is closet to restaurant entrance Next best parking garage will be Orient and we are on Level 2
Additional
Beer, Full Bar, Non-Smoking, Takeout, Wheelchair Access, Wine

What 2,111 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.1

4.1 based on recent ratings

3.9Food
4Service
4.3Ambience
3.6Value

Noise • Moderate

Loved For

Tampa / Central Florida West
Kid-friendly
Tampa
Kid-friendly

Review summary

AI-generated from verified diner reviews

Sugar Factory in Tampa offers a vibrant atmosphere with memorable experiences, especially for celebrations. Guests rave about the "amazing vibe" and unforgettable milkshakes. While some found food quality inconsistent and pricing high, the restaurant shines in creating special moments with attentive service. Ideal for sweet treats and festive occasions.

2,111 Reviews

R
Randy
Tampa
6 reviews
4.0
6 reviews
Dined 4 days ago
1. Overall 4
2. Food 4
3. Service 4
4. Ambience 5
Food was good, but not at a level we have experienced in the past. Service was slow and required our interaction to move things forward. It is Christmas Day so busy is expected.
Is this helpful?
A
Allison
Tampa
1 review
1.0
1 review
Dined 6 days ago
1. Overall 1
2. Food 2
3. Service 1
4. Ambience 1
If you’re planning to grab a bite before hitting the casino, I strongly recommend considering other options. it took an hour and a half for our food to arrive. The slow service completely killed our plans for the evening, and instead of heading to the casino after, we ended up going home because the atmosphere was just as disappointing as the service. Not worth it.
Is this helpful?
K
Katie
Tampa
18 reviews
4.0
18 reviews
Dined on December 22, 2024
1. Overall 4
2. Food 4
3. Service 5
4. Ambience 5
The christmas decorations were cute. Sugar factory is a very aesthetic place to take Instagram photos.
Is this helpful?
K
Kim
VIP
Tampa
6 reviews
4.0
6 reviews
Dined on December 16, 2024
1. Overall 4
2. Food 4
3. Service 5
4. Ambience 5
Service was excellent, the donut was hard and stale but my salad was very good.
Is this helpful?
S
Sean
Tampa
1 review
3.0
1 review
Dined on December 14, 2024
1. Overall 3
2. Food 4
3. Service 3
4. Ambience 2
Overall not bad. I don't know that I would personally go back. Extremely loud, very high energy. Food was pretty good, desserts were very good. Pretty pricey for what you get but that is to be expected. I would go back, just personally, probably not this location.
Is this helpful?
J
Johan
Tampa
1 review
5.0
1 review
Dined on December 14, 2024
1. Overall 5
2. Food 2
3. Service 2
4. Ambience 2
Food was not very tasty and it was over priced the floor was very dirty
Is this helpful?
C
Christina
Tampa
1 review
5.0
1 review
Dined on December 13, 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
It was a great experience!! The staff made my daughter’s 11th bday wonderful. 🫶🏼
Is this helpful?
T
Theresa
Tampa
1 review
5.0
1 review
Dined on December 5, 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Nice very neat good service greeters love the energy they had made me feel welcome I will consider going again
Is this helpful?
D
Dominique
Tampa
1 review
1.0
1 review
Dined on November 26, 2024
1. Overall 1
2. Food 5
3. Service 1
4. Ambience 4
The service was absolutely Terrible! Absolutely not a people person!
Is this helpful?
N
Natalie
New York City
5 reviews
1.0
5 reviews
Dined on November 2, 2024
1. Overall 1
2. Food 2
3. Service 1
4. Ambience 4
It was our first time. Fun vibe and we got cute pictures but that’s about it. Service was really slow, food was not that great. Our dessert milkshake was the best part. We should’ve just gone for dessert. Not sure if we’ll go back.
Is this helpful?

FAQs

Sugar Factory - Tampa offers takeout which you can order by calling the restaurant at (813) 521-4262.

Sugar Factory - Tampa is rated 4.1 stars by 2111 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

Dec 30, 2024

7:00 PM

Booked 41 times today

Order delivery or takeout

5223 Orient Rd, Tampa, FL 33610

Dining areas

Additional information

Neighborhood
Tampa
Hours of operation
Mon–Thu 11:00 am–12:00 am Fri 11:00 am–2:00 am Sat 10:00 am–2:00 am Sun 10:00 am–12:00 am Brunch Sat, Sun 10:00 am–2:00 pm Happy Hour Mon–Thu 3:00 pm–6:00 pm Mon–Thu 10:00 pm–12:00 am
Price
$31 to $50
Cuisines
Bar / Lounge / Bottle Service, Contemporary American, Dessert
Dining style
Casual Dining
Dress code
Casual Dress
Parking details
Parking Lot / "Lucky Street" parking garage is closet to restaurant entrance Next best parking garage will be Orient and we are on Level 2
Payment options
AMEX, Discover, Mastercard, Visa
Additional
Beer, Full Bar, Non-Smoking, Takeout, Wheelchair Access, Wine

Website
http://tampabay.sugarfactory.com/
Phone number
(813) 521-4262
Private party facilities
Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more.
Private party contact
our Private Event Coordinator: (813) 521-4262

Sugar Factory - Tampa

Make a reservation

Order delivery or takeout

Private dining

Dining areas

Additional information

Menu

What 2,111 people are saying

Overall ratings and reviews

Loved For

Review summary

FAQs

Does Sugar Factory - Tampa offer delivery through OpenTable or takeout?

How is Sugar Factory - Tampa restaurant rated?

Is Sugar Factory - Tampa currently accepting reservations?

Make a reservation

Order delivery or takeout

Dining areas

Additional information