Sullivan's Steakhouse - Baton Rouge

Review summary

1. S

   Sophie

   Baton Rouge

   2 reviews

   1.0

   2 reviews

   Dined today

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   Poor service and bad experience with food. Overcooked steaks and undercooked fish. We have loved visiting this restaurant over the years, but this will be the last time we go. Bathrooms were unclean and dirty. Sad to have this experience.
   

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2. S

   Steve

   New Orleans

   3 reviews

   3.0

   3 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   The service was great my only issue was my steak was overcooked when I cut into the center and instead of the lady removing it from the table she just stood there. I told I would keep it because it took a while to get it however it was lukewarm at best and the lamb was tiny for the price. I eat here a few times a year and every Christmas and this was my first so so experience but I will be back. Won’t give up yet just wanted to give you guys a heads up thank yall and Merry Christmas
   

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3. M

   Michael

   Washington DC

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The foot was excellent and our server, Sham, was perfect. He was very knowledgeable and offered balanced recommendations that always hit home.
   

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4. M

   Moni

   New Orleans

   4 reviews

   4.0

   4 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 2

   Lyndsey was the best part of the meal. Very upbeat and considerate!
   

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5. L

   Lori

   VIP

   New Orleans

   5 reviews

   4.0

   5 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was absolutely wonderful!!! We loved her!!! We were very disappointed that we asked several times prior to today to please seat us next to our other family. They wouldn’t let us book a table together, they made us book a table for 4 & a table for 3 & told us they would do their best to seat us near each other. Well, they actually put us as far away from each other as possible!!! We were seated on one wall & they were on the other side of the room in the other wall!!! Very disappointing, especially at Christmas time when family should be together!!! We found the hostesses to be very rude! I’m glad we had such a precious waitress, if not our day would probably have been ruined!!!
   

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6. J

   Jim

   New Orleans

   17 reviews

   5.0

   17 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great wine and cocktails. The filet was awesome. Because the sides are family style and large enough to share. Great experience and we will be back!
   

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7. K

   Kent

   Memphis/West TN

   11 reviews

   5.0

   11 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lindsay our Server was great. She was very attentive and anticipated our needs. We’ll definitely be asking for her next time.
   

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8. S

   Stephen

   Caribbean

   4 reviews

   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was delicious. Christopher S. and entire staff provided excellent and prompt service.
   

   Sullivan's Steakhouse - Baton RougeResponded 1 day ago

   Thanks for the feedback, Stephen! We're thrilled to hear that you enjoyed our food and service. It's always our goal to provide excellent service and delicious meals for our guests. Your kind words mean a lot to us and I can't wait to share them with Christian. We look forward to serving you again soon! Sincerely, Megan Musso, General Manager
   

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9. R

   Roxanne

   VIP

   Las Vegas

   8 reviews

   4.0

   8 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 3

   Our waitress was excellent. The food took a long time to come out and was lacking for the prices they charge.
   

   Sullivan's Steakhouse - Baton RougeResponded 1 day ago

   Hi Roxanne, Thank you for taking the time to share your experience at Sullivan's Steakhouse. We're glad to hear that you found our service to be excellent and enjoyed our food. However, we're sorry to hear that you were disappointed with the wait time and the quality of our dishes. We always aim to provide top-notch service and delicious food, and we're sorry to have fallen short this time. Your feedback is valuable to us and we'll certainly address these issues. We hope to have the opportunity to serve you again and provide a better experience. Best regards, The Management Team
   

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10. J

    Jennifer

    Baton Rouge

    4 reviews

    5.0

    4 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Good service, steak cooked to perfection. Perfect date night.
    

    Sullivan's Steakhouse - Baton RougeResponded 1 day ago

    Thanks for the review, Jennifer! We're thrilled to hear that you had a perfect date night at Sullivan's Steakhouse. It's wonderful to know that you enjoyed our perfectly prepared steak and appreciated our service. We look forward to serving you again soon! - BR Management Team
    

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