Sullivan's Steakhouse - Indianapolis

Review summary

1. N

   Nicki

   Indiana

   8 reviews

   5.0

   8 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our traditional Christmas/Birthday celebration dinner out with our sons was an amazing experience. Not only because of the delicious food and drinks, but because our fabulous server. Melinda went above and beyond all expectations for a truly memorable experience. She was very attentive, knowledgeable on the entire menu, and has an amazing personality. It was truly a blessing! I cannot say enough about the best evening we’ve had in a very long time. We will always remember Melinda and will ask for her every time we come back, and you should too!
   

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2. L

   Lindsey

   Tampa

   6 reviews

   3.0

   6 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   It was very slow. When we arrived at 3:45 for our reservation, the restaurant was mostly empty. However, we did not get out of there until 6:20pm which made us late for our show (Elf). Steaks weren’t cooked very well, bar was slow, and all was very expensive.
   

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3. LB

   LanaB

   VIP

   Indiana

   23 reviews

   5.0

   23 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My son and I had a excellent experience at your restaurant
   

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4. S

   Stan

   Lake of the Ozarks

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Josh B. was our server Dec. 23 2024. His professionalism and expertise was second to none. His knowledge of the menu and recommendations were excellent. The stuffed shrimp and the twin lobster tails were phenomenal. Also the French onion soup. Everyone associated with Sullivans were courteous and inviting. The ambiance made it the best dining experience you could ask for. We will visit Sullivans again..
   

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5. A

   Adriana

   Indiana

   5 reviews

   4.0

   5 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   We hadn’t been in close to a year and last couple times we’d been at the bar for dinner. This time we sat in the main dining area to celebrate my son’s birthday. The place was packed and we were seated 30-40 min AFTER our reservation time. They were apologetic and offered us a couple of free appetizers for the inconvenience. That was nice for sure. But from then on, the service dragged on. Waters weren’t filled and dinner entrees took extremely long to come out. My husband and sons are big steak eaters. It was my son’s bday so we allowed him to get the $100 Tomahawk and he said it was good. My husband had the Cajun ribeye and said it was just ok. Other son had the NY strip and he said it was ok. Didn’t love it. We only ordered 2 sides to share and one was the asparagus that were soggy and mushy. Definitely must have been sitting under a heat lamp for too long. At $430 (including 2 free apps and one free bday dessert, plus only 2 alcoholic drinks) this was way too much for food and service that were just ok. I think these places are made for corporate diners because it hurts to much to pay that kind of money for just okay.
   

   Sullivan's Steakhouse - IndianapolisResponded 5 days ago

   Hey Adriana, We're really sorry to hear about your experience while dining with us. We apologize for the wait time and the quality of our food. We're glad you enjoyed the Tomahawk and other appetizers, but we understand that the rest of the meal and the overall experience didn't meet your expectations. We value your feedback and will use it to improve our service and food quality. We hope to serve you better in the future. -Stephanie Stanley GM
   

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6. J

   John

   Indiana

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   DW was fantastic. Had a large group and he could not have been more attentive to detail. Lobster and steaks were excellent. Wine list was short but well appointed.
   

   Sullivan's Steakhouse - IndianapolisResponded 5 days ago

   Hey, We're over the moon to hear that you had a fantastic dining experience at Sullivan's Steakhouse - Indianapolis. It's great to know that our team was able to provide the level of attentiveness you described, and that you enjoyed our Lobster and Steaks. Your kind words truly mean a lot to us. We look forward to welcoming you back soon! We will pass along your compliments to DW. -Stephanie Stanley GM
   

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7. H

   Halle

   VIP

   Indiana

   1 review

   2.0

   1 review

   Dined 7 days ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 3

   The quality of food has decreased and the food portions have definitely gone down. Jen (I think one of the managers) was a delight though :)
   

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8. m

   matt

   Indiana

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was wonderful. Thank you and your excellent team.
   

   Sullivan's Steakhouse - IndianapolisResponded 5 days ago

   Thanks for visiting us, mattp! We're thrilled to hear that you had a wonderful experience at Sullivan's Steakhouse - Indianapolis. It's fantastic to know that our food, service, and value met your expectations. We strive to provide the best for our guests and your feedback is a testament to our efforts. We look forward to serving you again soon. -Stephanie Stanley GM
   

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9. M

   Michael

   VIP

   Western NC

   40 reviews

   3.0

   40 reviews

   Dined on December 16, 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   First time dining at Sullivan’s. Service was excellent. Steak was cooked to the correct temperature, but it was only warm, not hot like it was fresh off the grill. The side dishes were good, but seemed under seasoned. Creamed spinach was not very creamy and was bland. Maybe it is their style of cooking, but not what I’m used to from steakhouse fare.
   

   Sullivan's Steakhouse - IndianapolisResponded 5 days ago

   Thanks for the feedback, Mike! We're thrilled to hear that you enjoyed our service and steak at Sullivan's Steakhouse - Indianapolis. We apologize if the side dishes didn't meet your expectations, as we always aim to deliver a high-quality dining experience. Your comments about the steak and the creamed spinach have been noted and will be shared with our culinary team for review. We hope to have the opportunity to serve you again in the future. -Stephanie Stanley GM
   

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10. T

    Tim

    Indiana

    41 reviews

    5.0

    41 reviews

    Dined on December 16, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Sam H was our server and did a fantastic job. His recommendation for the cheesesteak egg rolls was spot on. He explanations of the menu and specials was appreciated and his recommendation of was sauces for our steaks was appreciated. Looking forward to our next visit.
    

    Sullivan's Steakhouse - IndianapolisResponded 5 days ago

    Tim, Thank you for your kind words and the 5-star review! We're thrilled to hear that you enjoyed our cheesesteak egg rolls and found our menu and specials to your liking. We're also glad that you appreciated our recommendations and service. We're looking forward to welcoming you back soon. We will be sure to pass along your praises to Sam. -Stephanie Stanley GM
    

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