SUNGOLD

Review summary

1. H

   Hunter

   New York City

   1 review

   5.0

   1 review

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food. Great atmosphere. Service was awesome. Matt rocks.
   

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2. D

   DAVID

   New York City

   8 reviews

   2.0

   8 reviews

   Dined on October 6, 2024

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 1

   We both ordered the burger. The menu offers it with "crispy onion" and "deluxe sauce." I asked the waiter if I could have my burger with raw onion instead. (Clearly they had raw onions in the kitchen to make the crispy onions with?) The waiter said he would ask but would i be ok with the crispy onions if it couldn't be done? Confident that it could, I said yes. The burger arrived with crispy onion. Even more problematic was the "deluxe sauce," which the waiter explained (when I asked) was chipotle mayo. That would have been fine, except that the burgers came so doused with this "deluxe" sauce that what could have been a delicious burger was a goopy, disgusting mess. We spent most of our time eating it making sure that sauce didn't drip and stain our clothes. We could have used a beach towel, instead of the single napkin we were given. Yuck. The two stars goes to our delightful and empathetic waiter. We were the only customers in the restaurant (not surprising in retrospect), and even our 25% tip isn't going to be much help paying his Brooklyn rent. Poor guy -- he's an excellent waiter and deserves a job at a far better restaurant than this.
   

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3. J

   Johanna

   New York City

   10 reviews

   vip
   3.0

   10 reviews

   Dined on September 29, 2024

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 2

   Service was slow and mediocre. Food was ok, nothing special. The overall look of the hotel lobby is nice but definitely has seen better days, with some neglect noticeable like in the area in and around the restrooms.
   

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4. C

   Cam

   New York City

   2 reviews

   5.0

   2 reviews

   Dined on September 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was amazing, and the ambiance was so fun! Love the high ceilings. And the service was excellent! Romina was our server, and she was outstanding! Will definitely be returning :)
   

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5. E

   Edie

   Denver

   3 reviews

   2.0

   3 reviews

   Dined on September 15, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   We were very excited to have dinner here after seeing the ratings. However it took our servers 20 minutes to grab us water and glasses and another 30 minutes to order our food. We were one of 10 tables so we were confused as to where all of the service staff was. Once we got our food, one of the back waits took multiple plates away that we were still finishing, including trying to take the one that my partner was still eating off of. The food was ok, honestly in Williamsburg there’s much better especially for the price and service.
   

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6. s

   sham

   New York City

   1 review

   1.0

   1 review

   Dined on September 8, 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   The place has a lot of potential , great location and design but unfortunately the food was so bad that leaves me no choice and give it just 1 star , there was literally nothing tasty , thats a shame. The music is little loud but manageable. I would expect that this place , in this location will be packed but I guess the level of food scares people away.
   

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7. C

   Cyrtia

   New York City

   41 reviews

   vip
   5.0

   41 reviews

   Dined on September 7, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   A nice restaurant for brunch on the weekend. quick service
   

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8. R

   Robin

   Atlanta Metro

   7 reviews

   vip
   5.0

   7 reviews

   Dined on August 27, 2024

   1. Overall 5
   2. Food 3
   3. Service 4
   4. Ambience 5

   We had the craziest most stressful journey to New York, and this was one of our first restaurants that we went to for a full dinner experience. The staff is beyond above par extremely good customer service, and very kind and warm energy throughout every single person we encountered. The food is great. 
   

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9. OT

   OpenTable Diner

   New York City

   1 review

   vip
   5.0

   1 review

   Dined on July 31, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great find. Wonderful experience! Service was good , wonderful chef!
   

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10. JL

    JayLinn

    New York City

    11 reviews

    vip
    5.0

    11 reviews

    Dined on June 9, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3

    Delicious food, creative cocktails and really sweet staff. Ambiance was a bit off - dining room was mostly empty on a Saturday with a DJ playing very loud music. Around 9 or 10, drunk people started filling the lobby and elevator bank to go to the roof bar.
    

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