Superica - Fenton

Review summary

1. R

   Rania

   Raleigh

   2 reviews

   1.0

   2 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Service was awful, waited over an hour for food although it wasn’t busy. Hostess had a mean attitude
   

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2. C

   Caroline

   Unspecified

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   The problems started when you walk in the door. You’re greeted by chaos and poor time management with the woman at the podium. She seems overwhelmed and unable to properly seat anyone in a timely fashion despite a reservation and the restaurant being 50% empty! Twenty minutes after our reservation time, she was finally able to get her wits about her to pick one of the fifty open tables for our 5 top (2 of which were children) to sit at. In the beginning, our server was timely and responsive. However, as soon as we ordered we never saw her again and had a very difficult time getting the check and had no chance for refills. I’ve no clue if they’re choosing to be understaffed/cut costs or can’t keep servers on staff?? But the time management is AWFUL and we will not be back which is a shame because the food is good.
   

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3. C

   Chaz

   Tampa

   17 reviews

   vip
   3.0

   17 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Good food. Average service. Good value. Nice place for families or young people. Not a place for a date or older people who value conversation and quality over price and quantity.
   

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4. J

   Jim

   Raleigh

   31 reviews

   3.0

   31 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 2

   we had an excellent waitress but the place is very noisy and seated at a table for 2 with similar tables close on either side, it is not a place for any intimate conversations. Also, depite having a reservation, we were seated almost 20 minutes after our on time arrival.
   

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5. K

   Kate

   Raleigh

   1 review

   vip
   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   Service was very slow. Waited way too long on both drinks and food. They spilled hot soup on my father and just stared at him while he was frantically trying to clean it up. Management came by and offered to pay for his dry cleaning which was very odd. Didn’t comp any of our food or drinks which would’ve been more appreciated. Food and drinks were good when we finally got them. Overall just a poor experience which is a shame. Management and service needs some work
   

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6. R

   Rick

   New York City

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had a great meal and had fun talking to the staff. We will come again.
   

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7. l

   laura

   Raleigh

   4 reviews

   2.0

   4 reviews

   Dined on November 16, 2024

   1. Overall 2
   2. Food 5
   3. Service 4
   4. Ambience 4

   Even though we had a reservation, we waited 40 minutes to sit down. And then we waited well over an hour for our food to be served. It seemed like an off night for the team at Superica.
   

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8. S

   S

   Raleigh

   4 reviews

   vip
   1.0

   4 reviews

   Dined on November 16, 2024

   1. Overall 1
   2. Food 3
   3. Service 2
   4. Ambience 3

   Poor experience from start to finish. Reservations are pretty meaningless as we still waited over 1/2 an hour past ours. Waiter greeted us by telling us the kitchen was overwhelmed and that our meals would take a long time. Over an hour later, several of the plates were served-lukewarm at best. Server suggested we don’t visit on weekends. We won’t visit again at all.
   

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9. D

   Doug

   Kansas City

   86 reviews

   vip
   5.0

   86 reviews

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I’m not a huge Tex Mex fan, but this place is a step above. The food and service are great and it’s in a great location.
   

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10. T

    Tricia

    Columbus

    13 reviews

    5.0

    13 reviews

    Dined on November 16, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    This is the first time I have been to Superica and definitely not the last. Our server Rachel was fantastic! She was kind, helpful and did a great job! The food was hot and tasted incredible!
    

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