Telefèric Barcelona - Palo Alto

Review summary

1. D

   Derek

   VIP

   New Orleans

   11 reviews

   4.0

   11 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Very good Paellas. Octopus and crab croquettes were awesome. Wine list is very good.
   

   Is this helpful?

   Report
2. S

   Shripad

   VIP

   San Francisco

   16 reviews

   5.0

   16 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, excellent and served hot. Imaginative tapas, very nice combo of fried and fresh. All nicely flavored. The squid ink risotto was excellent, good combo. The waiter was very accommodating with our group size. Interesting sangrias, would recommend. Too noisy for conversation!
   

   Telefèric Barcelona - Palo AltoResponded 3 days ago

   Hola Shripad, Thank you for your kind words! We're thrilled to hear that you enjoyed our food and found our service to be excellent. It's great to know that you enjoyed the fried and fresh tapas, and the squid ink paella. We're glad that our sangrias hit the spot! We apologize if the noise level affected your conversation, but we're glad that you still had a great time. We truly appreciate your feedback! Thank you for choosing Telefèric Barcelona, we look forward to welcoming you back again soon! Gracias!
   

   Is this helpful?

   Report
3. A

   Ann

   VIP

   San Francisco

   38 reviews

   4.0

   38 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Food was great and service as well. Sadly, the noise level was painful.
   

   Telefèric Barcelona - Palo AltoResponded 4 days ago

   Hola Ann, Thank you for your kind words about our food and service! We're thrilled to hear that you enjoyed both. We apologize for the noise level during your visit, and we truly appreciate your feedback. We're always working to improve the dining experience, and we will take your comments into consideration to create a more comfortable atmosphere. Thank you for choosing Telefèric Barcelona, we hope to welcome you back soon! Gracias!
   

   Is this helpful?

   Report
4. G

   Geri

   VIP

   San Francisco

   198 reviews

   3.0

   198 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 2

   We ordered the Iberia pork paella and it was disappointing. The paella stuck to the pan and the pork was dry and not juicy. It was obviously overcooked. We had the tuna tacos and those were good. The octopus was good. The 20 percent tip that was included was not justified. There was really no service except the food delivery. Tables were close together and the maitre’d stuck us right in the middle between 2 very close tables. Was very disappointing this time for us - no service, overcooked paella -
   

   Telefèric Barcelona - Palo AltoResponded 5 days ago

   Hola Geri, Thank you for sharing your feedback. We’re sorry to hear that your experience with the food didn’t meet your expectations, particularly with the Ibérico Pork paella. At Telefèric Barcelona, we aim to bring the authentic flavors of Spain to our guests, and we regret that this wasn’t the case during your visit. We’ll be sharing your comments about the paella and service with our teams to ensure we improve moving forward. Regarding the service charge, it is included as part of our commitment to fair wages for all employees, as noted on our menu and website, but we apologize if this was not clearly communicated. We’d love the chance to welcome you back for a better experience. Please reach out to us at info@telefericbarcelona.c... if you'd like to discuss further. Gracias!
   

   Is this helpful?

   Report
5. J

   Jenny

   Houston

   6 reviews

   5.0

   6 reviews

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious tapas and paella. Attentive service was appreciated for my party of 9. Energetic, lively crowd and ambiance. Perfect for a fun night out with friends. I will be back.
   

   Is this helpful?

   Report
6. A

   Al

   San Francisco

   5 reviews

   5.0

   5 reviews

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food great service. Tough on the parking though. 
   

   Is this helpful?

   Report
7. OT

   OpenTable Diner

   San Francisco

   1 review

   5.0

   1 review

   Dined on December 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good service and food came out pretty quick even though it was a full house. Food was delicious and I liked my sangria.
   

   Telefèric Barcelona - Palo AltoResponded on December 13, 2024

   Hola, We're thrilled to hear that you enjoyed our food and service at our restaurant. We always aim to provide our guests with a timely and delicious dining experience. We are glad that you enjoyed our Sangrias as well. We hope to see you again soon! Gracias!
   

   Is this helpful?

   Report
8. j

   jean francois

   VIP

   San Francisco

   11 reviews

   5.0

   11 reviews

   Dined on December 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   If you want to feel Like you are eating in Barcelona without taking a plane this is the must go Place
   

   Telefèric Barcelona - Palo AltoResponded on December 13, 2024

   Hola Jean, We're thrilled to hear that Telefèric Barcelona - Palo Alto is your must-visit spot when you want to feel like you're dining in Barcelona. Our purpose is to make it feel like you are taking a trip to Spain so we are delighted to hear that from you. We're glad you enjoyed our food and service. We look forward to welcoming you back soon! Gracias!
   

   Is this helpful?

   Report
9. A

   Anthony

   VIP

   San Francisco

   4 reviews

   5.0

   4 reviews

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was excellent and we all had a great time. We’ve been here at this restaurant before but it was our friends’ first time to eat here. They all loved the food and drinks that we ordered especially the sangria flight. My wife loved that your restaurant is celiac friendly and is very mindful of patrons that have gluten allergy. Thank you for a wonderful experience. Hope to be back soon.
   

   • 

   Telefèric Barcelona - Palo AltoResponded on December 13, 2024

   Hola Anthony, We're thrilled to hear that you and your friends had a great time at Telefèric Barcelona - Palo Alto and enjoyed our food and drinks. It's wonderful to know that our commitment to catering to the needs of our customers, including our gluten-free options, was appreciated. We look forward to welcoming you and your wife back soon! Gracias!
   

   Is this helpful?

   Report
10. J

    Joni

    San Francisco

    1 review

    5.0

    1 review

    Dined on December 6, 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5

    Love, love, love going there with my pals!!! The food is ALWAYS amazing, and never disappoints!
    

    Telefèric Barcelona - Palo AltoResponded on December 8, 2024

    Hola Joni, We're absolutely thrilled to hear that you enjoyed your experience at our restaurant and that you always find our food amazing. We truly appreciate your kind words. We can't wait to welcome you and your pals back for another amazing experience soon. Gracias!
    

    Is this helpful?

    Report