Terra - Eataly Silicon Valley

Review summary

1. B

   Brent

   San Francisco

   6 reviews

   vip
   4.0

   6 reviews

   Dined today

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 5

   Good experience with food and wine. Hosting staff is extremely rigid so be on-time and only have the exact group size you originally reserved
   

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2. M

   Mehgan

   San Francisco

   5 reviews

   vip
   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great meal, it did arrive a little cold but it was still great The service was fantastic.
   

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3. S

   Sharron

   London

   16 reviews

   vip
   5.0

   16 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Service was very good and the food was tasty. Eating outside under the heaters is better from a noise perspective. We had to cancel dessert as that portion of the dinner took way too long.
   

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4. T

   Tannaz

   San Francisco

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 1

   First of all, the noise in this place is so bad. Supper loud. We ordered two different pastas they came 10 minutes apart. Food was not warm when they brought it to the table. Drinks were good though! Overall not what we expected.
   

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5. F

   Fred

   San Francisco

   5 reviews

   vip
   1.0

   5 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 5

   It was a beutiful venue we sat outside. Service was good until we ordered lunch for the 3 of us. Then 20 minutes later my pasta dish was delivered. 10 minutes after that my sons pasta dish was delivered. At that point I talked to the waitress asking why are we being served separately? She said she was sorry and went to expedite my wifes pasta. 15 minutes later my wifes pasta was delivered cold! I asked to talk to the manager and he took my wifes pasta off the bill and offered us an expedited dessert. Another 10 minutes later the waitress brought me the dessert menu. I had spent enough time here at this point and asked for the bill and left.
   

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6. A

   Ann

   Portland

   7 reviews

   vip
   5.0

   7 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Pio was our excellent server extraordinaire. We were there celebrating my Aunt’s 90th birthday! Pio was very attentive and friendly! The food was outstanding too! What a treat! Thank you!
   

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7. S

   Selena

   San Francisco

   2 reviews

   vip
   2.0

   2 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 3

   Not sure what happened to the dishes. Does it become italian if you soak the ingredients in olive oil? I’ve been coming here since its opening and today I had the most disappointing experience ever. When you advertise the dish as “grilled”, it better taste like “grilled” not boiled or pan-fried. I loved the experience Terra used to provide which is wood-grilled seafood/meat dishes but now it has all disappeared into the history.
   

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8. D

   Denise

   San Francisco

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 4

   The tomahawk took almost 2 hrs to come out. Meat quality was so bad. So disappointed. Won’t come back here.
   

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9. N

   Nita

   Central Coast

   7 reviews

   vip
   4.0

   7 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 5

   We ordered chicken skewers- tiny morsels on a stick .. very bland Mozzarella and prosciutto plate was good Salad lacked any acid. Pasta came out cold and we sent it back. Our server Claire was phenomenal.. she nursed us through the entire experience we left her a hefty tip. But will not be dining there anytime soon. Best bite was the tiramisu.
   

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10. D

    Daniela

    San Francisco

    9 reviews

    5.0

    9 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Love love this gem of a place, the specials today were all about truffles and we enjoyed every bite. There is a reason why this is the real Italian favorite place. ❤️❤️❤️❤️❤️
    

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