Terralina Crafted Italian

Review summary

1. J

   Jacquanna

   Orlando

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Had a wonderful time with family celebrating a birthday. The experience was good overall! Loved the fries and shrimp.
   

   Terralina Crafted ItalianResponded 2 days ago

   Thanks for your feedback, Jacquanna! We're thrilled to hear you had a wonderful time celebrating a birthday with us. The fries and shrimp are definitely crowd favorites! We appreciate your support and hope to see you and your family again soon for more great experiences.
   

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2. G

   Galo

   Orlando

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and even better food. Home ambience let us got away from the huge crowds and chilling climate outside. Will definitely get back.
   

   Terralina Crafted ItalianResponded 2 days ago

   Thanks for the fantastic review, Galo! We're thrilled you enjoyed our service and food in a cozy atmosphere. We can’t wait to welcome you back for another relaxing experience!
   

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3. A

   Andrew

   VIP

   Dallas

   26 reviews

   4.0

   26 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Our server Brianna was top notch - very timely with checking on us despite being super busy
   

   Terralina Crafted ItalianResponded 3 days ago

   Thanks for the feedback, Andrew! We're thrilled to hear that Brianna provided such great service during your visit. We strive for excellence, and it's wonderful to know our team is making a positive impact. Looking forward to welcoming you back soon!
   

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4. H

   HYEHYUN

   Chicago

   1 review

   4.0

   1 review

   Dined 4 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   Overall service and the quality of the food were good enough to spend time with loved ones although there was a long waiting. The food was relatively way too salty for us.
   

   Terralina Crafted ItalianResponded 2 days ago

   HYEHYUN, thanks for your feedback! We're glad you enjoyed the overall service and quality of food. We appreciate your input about the saltiness and will pass it along to our kitchen team. We hope to see you again for a better experience!
   

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5. T

   Thomas

   Key West

   3 reviews

   1.0

   3 reviews

   Dined on December 15, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   It was disappointing, especially since we let them know we were celebrating our 35th wedding anniversary on the app when making the reservations. We also had asked for an outdoor table with a view and was seated indoors by the bar farthest from the windows (several outdoor tables were available). Told the server it was our first time dining with them. After food was served, we never saw him again until he asked if we needed a box or wanted dessert. I enquired if bread came with the meal because we did not receive any. He apologized, he forgot. The food was cold, but the portions were plentiful. Sadly, we will not be returning. There are so many other choices in Disney Springs. Really put a damper on our anniversary celebration.
   

   Terralina Crafted ItalianResponded on December 16, 2024

   Thomas, I’m truly sorry to hear about your experience. It’s disappointing to know we fell short on such a special occasion. We appreciate your feedback and will address these issues to improve our service and ensure this doesn’t happen again. Thank you for sharing your thoughts with us.
   

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6. M

   Michael

   Chicago

   285 reviews

   4.0

   285 reviews

   Dined on December 13, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Front desk staff and server were excellent. Knowledgeable and accomplished. Of the four entrees, the salmon and risotto were excellent, the medium rare steak was closer to medium well and the eggplant was just ok.
   

   Terralina Crafted ItalianResponded on December 14, 2024

   Thanks for the feedback, Michael! We're thrilled to hear you enjoyed our front desk and server. We appreciate your input on the steak and eggplant; we’ll definitely address this with our kitchen team to ensure a better experience next time. Hope to see you again soon!
   

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7. G

   Gail

   Charleston

   5 reviews

   5.0

   5 reviews

   Dined on December 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great meal and service. Our service,John, was great. Would recommend this restaurant to anyone looking for a lovely meal with great service.
   

   Terralina Crafted ItalianResponded on December 10, 2024

   Thank you, Gail! We’re thrilled to hear you enjoyed your meal and received excellent service from John. Your recommendation means a lot to us, and we can’t wait to welcome you back for another lovely dining experience!
   

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8. C

   Christina

   Chicago

   2 reviews

   3.0

   2 reviews

   Dined on December 7, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   The bolognese was meh. The menu selections overall were alright, but nothing to write home about. Decent wine selection, but not great. Bread was good. Service was very nice. It didn't have much memorable about it, but I can't necessarily complain about anything either.
   

   Terralina Crafted ItalianResponded 5 days ago

   Christina, thanks for sharing your thoughts! We appreciate your feedback on the bolognese and menu selections. We're glad you enjoyed the bread and found our service to be nice. We’re always looking to improve and hope to create a more memorable experience for you next time.
   

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9. C

   Carolyn

   Des Moines

   3 reviews

   5.0

   3 reviews

   Dined on December 7, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our food was good, service exceptional. I especially appreciated they were accommodating in adding people to our already big reservation. This is a great spot in Disney Springs if you want Italian.
   

   Terralina Crafted ItalianResponded on December 8, 2024

   Carolyn, we’re thrilled to hear you enjoyed your experience! Our team loves going the extra mile for guests, and it's wonderful to know you appreciated the service. Thanks for highlighting us as a go-to Italian spot in Disney Springs! We can’t wait to welcome you back.
   

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10. l

    lisa

    Naples

    6 reviews

    5.0

    6 reviews

    Dined on December 7, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Had a delicious dinner and the waiter was excellent!
    

    Terralina Crafted ItalianResponded on December 10, 2024

    Thanks for the great feedback, Lisa! We're thrilled to hear you enjoyed your dinner and that our waiter made your experience even better. We can’t wait to welcome you back for another delicious meal!
    

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