The Apparatus Room

Review summary

1. C

   Crystal

   Detroit

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Chicken boomers appetizer was super salty and pretty flavorless. The short ribs were amazing, however, highly recommend! Loved it! Gerard was wonderful. Great server and had a lot of recommendations. 5 stars to him for sure!
   

   The Apparatus RoomResponded 1 day ago

   Thanks for visiting us at The Apparatus Room! We're thrilled to hear that you enjoyed our short ribs and Chicken Boomers appetizer. We take pride in our flavorful dishes, so we're sorry to hear that they fell short for you. We appreciate your feedback and will certainly take it into consideration. We're glad you loved Gerard and we hope to see you again soon!
   

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2. F

   Frank

   Las Vegas

   14 reviews

   5.0

   14 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Adam and staff were great. Great evening with the family
   

   The Apparatus RoomResponded 1 day ago

   Hello Frank, Thank you for choosing The Apparatus Room for your family gathering and for taking the time to leave us a review. We're thrilled to hear that you and your family had a great evening and that our team made it a memorable experience. We appreciate your high ratings for our food and service. We strive to provide an exceptional dining experience and your feedback is a great affirmation of our efforts. We look forward to welcoming you and your family back for another enjoyable evening. Best Regards, The Management Team
   

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3. K

   Katie

   Washington DC

   17 reviews

   vip
   5.0

   17 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Melissa was awesome! In for a family birthday night. Service was excellent as was good. Decor and ambiance 5 stars!
   

   The Apparatus RoomResponded 1 day ago

   Hi kaleeschu, We're thrilled to hear that you had a fantastic birthday celebration at The Apparatus Room! It's wonderful to know that our service and ambiance met your expectations. We strive to provide an exceptional dining experience for all our guests, and your kind words are a testament to our efforts. We look forward to welcoming you and your family back soon. Best regards, The Management Team
   

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4. L

   Lisa

   Detroit

   3 reviews

   1.0

   3 reviews

   Dined 5 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 5

   Service was unbelievably slow. Our server was forgetful and not attentive at all. It was 1:05pm when we arrived, it wasn’t very busy and it took until after 2:20 pm to get our food. We were one of the only people left in the restaurant. Kitchen was shutting down.
   

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5. A

   Angela

   Detroit

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food was excellent and Hailey’s service was excellent! We will be back.
   

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6. N

   Nadine

   Detroit

   2 reviews

   vip
   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is what restaurants should strive to be like. The restaurant itself is beautiful and everyone working is very hospitable. Our server was always checking in and other staff would come make sure we had drinks . The food flavor profiles were all so delicious. The short rib was so so good. We came for my friend's 40th birthday and they were so lovely about it- they gave us a welcome drink and a bonus appetizer and cookies to celebrate. It made her feel very special. I recently went to a restaurant for my own 40th birthday and they didn't even acknowledge that it was my birthday. We will definitely be back!
   

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7. L

   Leigh-Anna

   Detroit

   3 reviews

   3.0

   3 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   The food is good, not amazing. The decor is wonderful so the experience of being there makes up for it somewhat. We ate breakfast there, had the egg soufflé sandwich and bacon and eggs which were good. Coffee was just okay.
   

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8. J

   Jeff

   Detroit

   12 reviews

   5.0

   12 reviews

   Dined on December 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   I love the Apparatus Room. The atmosphere is great. The food was delicious. I’m my only complaints are they automatically included 20% gratuity on my bill when it was just my wife and me and all we had were drinks. That should not happen. The other one was two glasses of house wine and two old fashions shouldn’t cost $122.
   

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9. E

   Edgar

   Detroit

   1 review

   2.0

   1 review

   Dined on November 29, 2024

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 5

   The food was not good, unlike prior visits when it was very good or exceptional.
   

   The Apparatus RoomResponded on December 3, 2024

   Dear Edgar, We are so sorry to hear that you were disappointed with your dining experience. We strive to do our best every day to achieve the highest quality of service and food. If you are able, we would like to hear more about your experience so that we can strive to improve. Thank you for your time. Sincerely, David Massoni Director of Food & Beverage
   

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10. J

    Jacqueline C

    Indiana

    8 reviews

    2.0

    8 reviews

    Dined on November 29, 2024

    1. Overall 2
    2. Food 2
    3. Service 5
    4. Ambience 2

    While our Waiter was awesome, we were not impressed by the place, I was seated in a chair that was way to low for the high table, so not really comfortable, the bread that was served was still cold on the inside, and my carrots where under cooked.
    

    The Apparatus RoomResponded on December 3, 2024

    Dear Jacqueline, We are so sorry to hear that you were disappointed with your dining experience. We strive to do our best every day to achieve the highest quality of service and food. If you are able, we would like to hear more about your experience so that we can strive to improve. Thank you for your time. Sincerely, David Massoni Director of Food & Beverage
    

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