The Aviator at Hotel Polaris

Review summary

1. E

   Eric

   Denver

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 5

   I informed the waitress that I was allergic to seafood, and my plate came out with shellfish in one of the dishes. Although the manager gave a slight discount, it would have been great if he had come to our table to explain what happened and how he would correct it. I will visit again to give it another chance, but I would not have visited for the Valentine's Day meal had I seen the menu before. It was very seafood-heavy.
   

   Is this helpful?

2. S

   Samantha

   VIP

   Denver

   2 reviews

   1.0

   2 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   Worst experience ever. There were two of us and they added a 20% gratuity. I wanted to leave the minimum 15% we even discussed it over dinner but when the check was bright to us were told 20% was already added. WHAT?! We were there for the Valentines experience and not a single thing was explained to us. Drinks were not paired with each course like the description on Open Table. In fact getting a drink was chore. They just drop each course off and walked away with zero explanation. It was awful. We spent $415 and ate nearly nothing. We are locals and go out a lot and this was the worst night we’ve had in a while if not ever.
   

   Is this helpful?

3. K

   Kenneth

   Bavaria

   32 reviews

   5.0

   32 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Luke was awesome we had a great night out and plan on going back
   

   Is this helpful?

4. R

   Richard

   VIP

   Denver

   3 reviews

   4.0

   3 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   We've been to the Aviator's Bar about a dozen times already. The view and ambience are awesome; the wait staff are very slow -- even when it's not very crowded. What really is vexing is their veteran's discount policy. Once it was 20% off, then 15%, sometimes 10%, and then last night we were told there is NO discount!! This is very outrageous -- it should be at least 10%, which is the veteran's discount at their Pamela's Restaurant. Just saying'
   

   1 person found this helpful

5. C

   Cathy

   Greensboro

   6 reviews

   5.0

   6 reviews

   Dined on February 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed watching the sunset. Meat and cheese tray was delicious. Will definitely return!
   

   Is this helpful?

6. C

   Christine

   San Diego

   10 reviews

   4.0

   10 reviews

   Dined on February 2, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Very attentive service by Kelsey and beautiful views from our window seats. The food was beautifully presented and very tasty. Cocktail was delicious, wine just so so. The noise level was fairly loud for conversation considering the overall design of the place to diminish noise. Sitting outside in nice weather might be an option. As others have said, a few more menu options might be nice, perhaps a sweet item.
   

   Is this helpful?

7. T

   Tammie

   VIP

   Las Vegas

   6 reviews

   5.0

   6 reviews

   Dined on February 1, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our waiter Luke was amazing! He made the night with family very enjoyable. We loved everything about the visit.
   

   Is this helpful?

8. S

   Steve

   New York City

   2 reviews

   5.0

   2 reviews

   Dined on January 31, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Always a great time at the Aviator. Great atmosphere, great drinks and great service. 
   

   Is this helpful?

9. A

   Anu

   Denver

   9 reviews

   5.0

   9 reviews

   Dined on January 19, 2025

   1. Overall 5
   2. Food 3
   3. Service 2
   4. Ambience 5

   They were partial about seating people and filled the darker area of the bar first . The area with the views was kept reserved and no one came in for about 2 hours of our stay there.
   

   Is this helpful?

10. A

    Allison

    Las Vegas

    5 reviews

    4.0

    5 reviews

    Dined on January 16, 2025

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 3

    Ridiculously loud music for a sit down bar. Drinks and food were good value. Service was excellent.
    

    Is this helpful?