The Bank At Bude

Review summary

1. N

   Nigel

   Northampton

   14 reviews

   5.0

   14 reviews

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food but don't order too much! Very good service
   

   The Bank At BudeResponded on December 2, 2024

   Hi Nigel, Thank you so much for your recent visit, we are delighted to hear you enjoyed everything and do hope to welcome you back again soon!
   

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2. P

   Pat

   Hampshire

   1 review

   4.0

   1 review

   Dined on November 30, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Lovely place good food and staff but it was too cold didn’t take my coat off and the food went cold very quickly which spoiled it as it was a special celebration
   

   The Bank At BudeResponded on December 2, 2024

   Hi Pat, Many thanks for your recent visit and taking the time to leave your feedback, we are delighted to hear you enjoyed your tapas choices and our team looked after you all well! We are sorry to hear you were a little cold on the day and would have gladly turned up the heaters or popped an extra one on by your table if we had known, we encourage all our guests to let us know if there is ever anything at all we can do to make the experience a fully enjoyed one. We do hope despite the temperature, you did all have a lovely celebration that continued the rest of the day and thank you again for joining us. We look forward to welcoming you again soon!
   

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3. M

   Martin

   Cornwall

   1 review

   4.0

   1 review

   Dined on November 28, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   This is our family go to restaurant in Bude. Never been disappointed. Very relaxed way of sharing and enjoying food together
   

   The Bank At BudeResponded on December 2, 2024

   Hi Martin, Huge thanks for your recent visit and lovely feedback, the team will be so happy to read your comments and hear you all enjoyed your experience with us! We look forward to welcome you all back again soon :).
   

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4. N

   Nick

   Devon

   1 review

   5.0

   1 review

   Dined on November 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely no complaints. Really good food. Great service. Alcohol free sangria was a real touch to cater for the designated driver. Excellent all round.
   

   The Bank At BudeResponded on November 26, 2024

   Hi Nick, Thank you so much, the team will be delighted to read your lovely review and hear you all enjoyed your recent visit! We do hope you all have a fantastic weekend and to welcome you back again soon :).
   

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5. J

   Jason

   Buckinghamshire

   3 reviews

   4.0

   3 reviews

   Dined on November 21, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Some really tasty tapas. Enjoyed the Proper job beer and friendly service.
   

   The Bank At BudeResponded on November 26, 2024

   Hi Jason, Thank you! We are delighted to hear you enjoyed your recent visit to us, the team are always chuffed to hear from our guests. We do hope to welcome you back again soon. Many thanks!
   

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6. M

   Mick

   Leicestershire

   2 reviews

   4.0

   2 reviews

   Dined on November 21, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   This is only the second time we have been to The Bank because we are on holiday. If we lived locally we would use it a lot more.
   

   The Bank At BudeResponded on November 26, 2024

   Hi Mick, Many thanks for your recent visit and leaving your kind feedback, the team will be so pleased to hear you enjoyed everything. We do hope you had a wonderful rest of your holiday here in Bude and to see you on the next trip! Sending our very best wishes from all the team :).
   

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7. J

   Janet

   Cornwall

   3 reviews

   5.0

   3 reviews

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and service. Great evening. Never get a bad meal here.
   

   The Bank At BudeResponded on November 18, 2024

   Hi Janet, Thank you so much for your recent visit and taking some time to leave us your feedback! The team will be delighted to hear you had another enjoyable experience with us, they truly love to hear from our guests. We hope to welcome you back again soon for another lovely meal. All the best :)
   

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8. D

   Dave

   Oxford

   3 reviews

   5.0

   3 reviews

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always great food and service, only negative I can think of is that the fantastic whitebait was no longer on the menu!
   

   The Bank At BudeResponded on November 18, 2024

   Hi Dave, Thank you so much for your recent visit and taking the time to leave your lovely feedback, we hugely appreciate it! The team will be so pleased to hear you enjoyed everything with us and had a great evening. Ah, the whitebait! We do have it on our specials menu from time to time so be sure to keep an eye on our social media platforms for when it's their week to shine! We can also try and get a small quantity as a special request on your next visit if you let us know beforehand :). We do hope to welcome you back again soon and huge thanks again from all of us here at The Bank.
   

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9. H

   Helen

   Bath

   1 review

   5.0

   1 review

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very pleased with the welcome, the ambience, food and service.
   

   The Bank At BudeResponded on November 26, 2024

   Hi Helen, This is lovely, thank you so much for your recent visit and taking the time to leave your feedback, the team will be delighted. We do hope to welcome you back again soon for another enjoyable evening. Huge thanks again,
   

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10. D

    Darren

    Hungary

    1 review

    1.0

    1 review

    Dined on November 9, 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 2

    Shocking service, very little availability of the menu and long waits. Staff was generally rude and couldn’t care less about being there. Only one toilet for the whole establishment with a queue and was filthy with no toilet roll. Generally very disappointed as had good expectations before hand!
    

    The Bank At BudeResponded on November 11, 2024

    Hi Darren, Many thanks for your recent visit although we are very sorry to hear you left disappointed. Our team pride themselves on their customer service so we are shocked to hear you felt any member of the team was rude or uncaring, we would very much like to investigate this if you would be happy to reach out to us directly and advise in a little more detail? Unfortunately, due to the close proximity of the nature reserve, one toilet is all that's permitted currently however, we are working closely with the local council to hopefully change this in the future. If your visit to the bathroom was in between a toilet check by our managers and another guest had left unsightly, we can only apologise for this and will look to increase our checks from hourly where possible. Thank you,
    

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