The Banks Seafood and Steak

The Banks Seafood and Steak reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. M

   Melissa

   Greater Boston2 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   Food was good but when asked for a specific item added to entree and were told it would be at a much higher price, it was not. They did rectify and not charge but very disappointing.
   

   The Banks Seafood and SteakResponded 1 day ago

   Melissa, I am so sorry that we made that error on your bill. I am glad we were able to fix it before you left. We look forward to welcoming you back soon. The Banks Management Team
   

   Is this helpful?

2. B

   Bostonlatteart VIP

   Greater Boston22 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was excellent and the service was great! The drinks were also delicious. I especially enjoyed sitting next to the fire and it brought an ambiance within the dining areaz
   

   • 
   • 
   • 
   • 
   • 
   • 
   • 

   The Banks Seafood and SteakResponded 1 day ago

   Thank you so much for your kind words! We're thrilled to hear that you enjoyed the food and service at The Banks Seafood and Steak. It's great to know that our drinks and the ambiance added to your dining experience. Your compliments are greatly appreciated and we look forward to serving you again soon! Best, The Banks Management Team
   

   Is this helpful?

3. D

   Donald VIP

   Greater Boston7 reviews

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Oysters were not properly shucked. They were still attached to the shell. For 4$ an oyster I expect they know how to shuck My halibut was slightly overcooked. The lions mane mushrooms were soggy. And the sauce, while good, was not an appealing color. Didn’t look appetizing if you know what I mean. The foraged mushroom side was mostly baby portobellos. My wife’s mussels were delicious and huge portion. For the money and food quality I won’t be back.
   

   The Banks Seafood and SteakResponded 1 day ago

   Hi Donald, We're sorry to hear that your experience at The Banks Seafood and Steak didn't meet your expectations. We take pride in the quality of our food. It's disappointing to hear that the oysters weren't properly shucked and that the Halibut was slightly overcooked. We are glad to hear that your wife enjoyed her mussels. Your feedback is invaluable to us as we strive to improve with each and every visit. We hope you'll reconsider and give us another chance to impress you in the future. Best regards, The Banks Seafood and Steak Management Team
   

   Is this helpful?

4. J

   John

   Greater Boston235 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 4

   Boston Dine menu was excellent, unlike what we often see for this promotion. Food was excellent, service satisfactory. Nice to see a manager assisting during a busy period.
   

   Is this helpful?

5. R

   Robert

   Greater Boston10 reviews

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   It’s a very good restaurant for seafood, and our meal for four of us was really very good, but I have to acknowledge that the cuisine is as good at considerably lower prices at Legal Seafood in Downtown Crossing.
   

   The Banks Seafood and SteakResponded 1 day ago

   Thanks for visiting us, Robert. We're thrilled to hear that you enjoyed our seafood. We strive to provide a dining experience that's both high-quality and reasonably priced. We appreciate your feedback and will definitely take it into consideration. We hope to see you again soon at The Banks Seafood and Steak.
   

   Is this helpful?

6. J

   John

   Palm Springs2 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A great bunch menus on the weekend; awesome place for a relaxing weekend time out.
   

   The Banks Seafood and SteakResponded 1 day ago

   John, Thank you for taking the time to leave such a wonderful review. We're thrilled to hear that you enjoyed your experience and enjoyed our brunch menu. We always strive to provide excellent food, service, and value, so we're glad to know we hit the mark for you. We look forward to welcoming you back for another relaxing weekend soon. Best wishes, The Banks Management Team
   

   Is this helpful?

7. M

   Marc VIP

   Greater Boston34 reviews

   5.0

   Dined on March 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful, warm interior. Excellent cocktails, attentive service. Easily accommodate dietary limitations. Great food.
   

   The Banks Seafood and SteakResponded 1 day ago

   Marc, Thanks for the feedback! We're thrilled to hear that you enjoyed the restaurant atmosphere and our attentive service. We strive to accommodate all dietary needs and preferences, and it's great to know that our team was able to do so for you. Your kind words about our food are greatly appreciated. We look forward to welcoming you back soon! Best, The Banks Management Team
   

   Is this helpful?

8. A

   Andrea

   San Diego4 reviews

   5.0

   Dined on March 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food and great service. Perfect for date nights and celebrations
   

   The Banks Seafood and SteakResponded 1 day ago

   Andrea, Thanks for the review! We're thrilled to hear that you enjoyed your dining experience at The Banks Seafood and Steak. We strive to provide excellent quality food and exceptional service, so it's great to know we hit the mark for you. We look forward to welcoming you back soon for more memorable experiences. Best, The Banks Management Team
   

   Is this helpful?

9. W

   Wendy VIP

   Greater Boston42 reviews

   4.0

   Dined on February 26, 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   We normally love The Banks but the food tonight did not deliver the nuanced, wonderful experience we’ve come to expect. Let me first say that the service was outstanding as usual and that was fantastic. But to the food. Specifically, the salmon with saffron risotto—the risotto was so cheesy that it actually over-powered the saffron giving it a thick pasty texture. The Halibut was described as having Lion’s Mane mushroom which I love and was excited about. Well, on entire plate there were two 1/4 inch pieces of Lion’s Mane dowsed in a thick mushroom sauce that was almost gummy. The root vegetable gratin again was overly cheesy to the point that you could not taste the vegetables. Overall the food lacked finesse and both meals were disappointing.
   

   The Banks Seafood and SteakResponded 1 day ago

   Wendy, We're sorry to hear that your recent visit to The Banks didn't meet your expectations. We take pride in our food and it's disappointing to hear that the Salmon risotto and Halibut didn't hit the mark. We appreciate your kind words about our service, and we promise to take your feedback into account as we continually strive to improve. We hope you'll come back soon so that we can make it up to you. Best, The Banks Management Team
   

   Is this helpful?

10. C

    Catherine

    Greater Boston1 review

    5.0

    Dined on February 26, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Terrific lunch! Our friend group LOVE the "Maine Mussels"! Our waitstaff was friendly and helpful! Thanks for a nice time!
    

    The Banks Seafood and SteakResponded 1 day ago

    Catherine, We're thrilled to hear that you and your friend group had a terrific lunch at The Banks Seafood and Steak! It's wonderful to know that our team made your experience enjoyable. We're especially glad to hear that our Maine Mussels were a hit! We always aim to provide a great experience for our guests, and your kind words are a testament to our efforts. We hope to see you again soon for another memorable meal! Best, The Banks Management Team
    

    Is this helpful?