The Blind Elf Holiday Pop-Up Bar

Review summary

1. L

   Lauren

   Nashville

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Horrible service, overpriced menu, seemingly heated up frozen food in small portions being sold for $16 a plate
   

   • 
   • 
   • 

   Is this helpful?

   Report
2. K

   Kari

   VIP

   Coastal Georgia

   8 reviews

   5.0

   8 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It wasn’t super busy because we came after Christmas, but the Christmas decor was still up and we absolutely LOVED it! Literally everything was wonderful - our server checked on us a lot, the food /drinks came out quickly and tasted good, the ambience was so festive and fun. 10/10 for us!
   

   Is this helpful?

   Report
3. T

   Taylor

   Atlanta Metro

   2 reviews

   2.0

   2 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   We booked the “blind elf experience” and were disappointed. The food was mediocre- the sliders and French fries were the better of the 4 items we tried. They didn't provide utensils or napkins with our food, so we asked for napkins and they were never provided. The drinks were sub-par. Service was poor. When we hit the 2 hour mark, they came by our table to check on us and let us know we were at the 2 hour mark. We hadn't even gotten our 2nd drink yet because we were inconsistently checked on by the wait staff the entire evening. You are also forced into providing a 20% tip when you purchase the experience even if you don’t have that level of service. Overall, the experience wasn't worth the cost.
   

   The Blind Elf Holiday Pop-Up BarResponded 1 day ago

   Taylor, I am genuinely sorry to hear that we let you down during your recent visit. That is not the level of hospitality we are known for, and I will ensure to address the items you referenced so they aren't issues again. Please contact me as I'd like to apologize directly and see what we can do to earn a second chance to impress you. Thank you for the opportunity. Brad Bancroft, General Manager
   

   Is this helpful?

   Report
4. F

   Fatima

   Caribbean

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Megan was amazing! Consistently checked on us and made sure we had a great time! Truly would recommend!
   

   The Blind Elf Holiday Pop-Up BarResponded 1 day ago

   Fatima, that's wonderful to hear. Thank you, and we'll let Megan know you enjoyed her service. We hope to have you join us again someday soon!
   

   Is this helpful?

   Report
5. O

   Orezi

   Bath

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Food and drinks were not worth the price at all. Service was okay, ambience fine—but I cannot get over how much it coat for what was essentially bar food and watered down drinks
   

   The Blind Elf Holiday Pop-Up BarResponded 1 day ago

   Orezi, thank you for your feedback. We understand and respect your perspective, but please know our prices reflect the overall dining experience we strive to offer. We are dedicated to providing our guests with an exceptional experience and constantly ensure we are competitive in cost. We truly value your patronage, and we hope to have the opportunity to serve you again someday to make sure you enjoy your visit in every way.
   

   Is this helpful?

   Report
6. R

   Ray

   Baltimore

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome time tonight! We love this place!! The decor was fantastic and we enjoyed the food and drinks. The staff was fun and very attentive!
   

   The Blind Elf Holiday Pop-Up BarResponded 1 day ago

   We love knowing you had such a good time, Ray. Thank you for your visit and wonderful review! The service team will be pleased to know you appreciated their work, and we hope to see you back again someday in the near future!
   

   Is this helpful?

   Report
7. O

   Orah

   Atlanta Metro

   1 review

   4.0

   1 review

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Festive & fun! We loved the cinnamon shots the most!
   

   The Blind Elf Holiday Pop-Up BarResponded 1 day ago

   Orah, we appreciate your comments and are glad you enjoyed our festive atmosphere and cinnamon shots. We look forward to welcoming you back for our future seasonal pop-ups!
   

   Is this helpful?

   Report
8. J

   Jim

   Atlanta Metro

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had a great experience. The cocktails and appetizers were very good and service was excellent. A fun atmosphere with the Christmas decorations.
   

   The Blind Elf Holiday Pop-Up BarResponded 3 days ago

   That's great to hear, Jim. Thank you so much for your very kind words about our food, drinks, and decorations. We're happy you enjoyed your visit so much, and we look forward to serving you again soon!
   

   Is this helpful?

   Report
9. M

   Magy

   VIP

   Atlanta Metro

   4 reviews

   2.0

   4 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 5

   The place is great but the service is very poor. They rush you to order and leave , which was unpleasant. I’d like for them to be more patient, nice and let you enjoy the experience
   

   The Blind Elf Holiday Pop-Up BarResponded 3 days ago

   Magy, we are happy you enjoyed our vibe, but we apologize if our service missed the mark. Please accept my apologies. We never want our guests to feel rushed, and we'll make sure our staff engages more patiently and thoughtfully. Thank you for your feedback. If you can make it back in, please reach out to me as I'd love to ensure you have an excellent experience in every way. Brad Bancroft, General Manager
   

   Is this helpful?

   Report
10. A

    Allison

    Atlanta Metro

    9 reviews

    5.0

    9 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Amazing experience! Drinks and apps were delicious. Service was fantastic. We will certainly be back again!
    

    The Blind Elf Holiday Pop-Up BarResponded 3 days ago

    Allison, we appreciate your kind words. We take pride in offering delicious drinks and appetizers, and we are glad that our service was so enjoyable as well. We look forward to welcoming you back to our future seasonal pop-ups!
    

    Is this helpful?

    Report