Buffet – The Chairman’s Room, River Rock Casino Resort

Review summary

1. V

   Victor

   Los Angeles

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was an excellent overall especially food and services. We booked dinner for 12 people and our server Merlini served as top notch service. We will definitely hold upcoming parties in near future.
   

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2. P

   Peter

   Vancouver

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   Everything is good but perhaps more variety of food can help
   

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3. H

   Hussein

   Vancouver

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 2

   Food was not as good or plentiful as before. I had booked a table for 16 for a corporate event. Staff barely came to the table to ask if we needed anything. We found ourselves asking for cutlery and napkins. Coffee was offered once but not all of us had finished eating at that point. Automatic 18% gratuity for 16 guests is not cheap, but we would expect some service at least for that amount. The gratuity feels like it was just a money grab. Food was not the greatest, options used to be better. Sushi was terrible and dry with limited selections. No sashimi like before. Seafood salad was the best item.
   

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4. k

   katrina

   Vancouver

   1 review

   4.0

   1 review

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 3

   Food was delicious, good selection, service was not good but it was extremely busy I think 90 minute wait without reservation. All in all 4/5 stars
   

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5. M

   Mylene

   VIP

   Vancouver

   2 reviews

   2.0

   2 reviews

   Dined on December 8, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   I had made a reservation for a table of 20, but we were seated at separate tables. This wasn’t what I was expecting for a group of this size. Could you please explain why this happened and if there’s a way to accommodate us at one table? Thank you.
   

   Buffet – The Chairman’s Room, River Rock Casino ResortResponded on December 8, 2024

   Thank you for your feedback and for choosing us for your group reservation. I understand your concern about being seated at separate tables. Due to how busy we were last night, we arranged two tables of 10 near each other to accommodate your party as best as possible. Unfortunately, we were unable to set up a single table for 20 guests at that time. We truly value your understanding and will gladly consider your preferences for future reservations. Please let us know ahead of time, and we will do our utmost to meet your expectations.
   

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6. D

   Don

   Vancouver

   1 review

   5.0

   1 review

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   So good. Best place to connect with larger groups and enjoy a variety of excellent food
   

   Buffet – The Chairman’s Room, River Rock Casino ResortResponded on December 8, 2024

   Thank you so much for your kind words! We’re thrilled to hear that you enjoyed connecting with your group and appreciated our variety of excellent food. Hosting larger groups is something we take pride in, and it’s always wonderful to know our efforts contribute to such great experiences. We look forward to welcoming you and your group again soon!
   

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7. D

   Diego

   Vancouver

   1 review

   2.0

   1 review

   Dined on November 23, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Food was average or below average and it cost 50$. That would be my last time going there,
   

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8. C

   Colleen

   VIP

   Vancouver

   41 reviews

   3.0

   41 reviews

   Dined on November 17, 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 2

   It was just ok. Haven’t stayed at the Riverrock in years. Found the hotel and casino very tired and lacking any energy. The buffet was not how I remember either. I would have it again tho if I was staying there. It was okay overall. Our server and the omelette chefs and carver were very outgoing and attentive. The one server for the entire section but you would have never know by her smile and outgoing personality
   

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9. S

   Sandra

   Vancouver

   1 review

   5.0

   1 review

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent buffet. I had made a reservation for my family & got right in on time. So much food - lots of choices. Something for everyone of all ages. Highly recommended. Parking was only $3 as well.
   

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10. N

    Nelson

    Vancouver

    1 review

    1.0

    1 review

    Dined on October 27, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    We went to the restaurant a saturday night, when we made the reservation there were only two time slots (5:30pm and 7:00pm) but the place was like 80% empty. As soon as we walked into the restaurant we noticed the food bars were quiet dark which didn't make us very comfortable, food was not good at all, the roast beef dripping blood, the pork in some oriental sauce tasted spoiled, the muscles and clams were in some kind of horseradish mustard cold sauce, cold tasteless shrimp and never saw the crab legs( pictures in the website) which it was the main reason why we wanted to go there. In the end, the food was not good and made us all very sick, I had like an abnormal heart rhythm for a couple of hours after dinner. Our dinner reservation was at 7:00pm but we needed to wait for a while for our friends to start dinner but by 8:30pm they were asking us to pay the bill, I couldn't believe it, we were just having a coffee and they came to tell us to pay the bill. I took a look of the bill, on the website says $17.00-$39.00 per person but we paid $62.50 each with no alcohol involved, just soda and coffee. In my opinion, if you have a very good meal, with excellent quality and service is ok to pay $62.50 or more per person because we don't do this everyday but $62.50 per person for awful , poor quality food that made us all sick. I tell you we were so sick, disappointed and learned a lesson. We do not recommend this place at all...
    

    Buffet – The Chairman’s Room, River Rock Casino ResortResponded on November 4, 2024

    Thank you for your feedback, I'm disappointed you did not have an enjoyable experience. Would love to set up a call to discuss further.
    

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