The Cadeby Pub & Restaurant

Review summary

1. H

   Heather

   Newcastle

   3 reviews

   1.0

   3 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   Where to start! We were told our table number but not where it was so had wait again and ask someone. Staff clearly not bothered, service poor. Menu choice poor. Food - fish batter was greasy, pie filling looked like baby food and potatoes luke warm. No one came to check if the meal was ok. When paying we were eventually asked and no response given when I said we’d had better. Staff are clearly not trained in hospitality. For the money you pay here you expect better.
   

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2. P

   Paul

   Yorkshire

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   I think the waitresses and chef will be expecting some reviews especially this one today I invited my dad on a Boxing Day meal today but we were all disappointed as explained by the waitress 1. The chef didn’t turn up for work yesterday and today leaving only 1 chef ??? 2. Starters - got to say prawn cocktail was the worst we’ve had - very poorly made, no butter had to ask, white chunky bread 3. Main course the specials board beef cheek, waited nearly 1 hour to arrive this is when waitress explained situation. This only came with one veg Brocoli 4. No knife and forks had to ask again 5. I noticed other tables of should I say fried easy foods getting serviced earlier even tho they arrived later than us ! Free 2 drinks and 1 ice cream given complimentary I would rather had a phone call explaining that the chef had not turned in for work than having a mediocre meal costing £100 3 adults 1 child Which I could have made alternative arrangements rather than disappoint my dad on his rare occasion I totally understand staff is the hardest to control but prior notice would be advisable in this case The blonde haired waitress was so sorry but the other girls seem to be in training and lacked efficiency/effectiveness on the ball
   

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3. L

   Lynn

   London

   8 reviews

   5.0

   8 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   There was a problem in the kitchen because of staff shortage so front of house were managing the orders going into the kitchen so as not to stress out the chef. What came out of the kitchen was excellent so well done all in keeping everything moving.
   

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4. S

   Suzanne

   London

   7 reviews

   5.0

   7 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really lovely meal, great surroundings, lovely atmosphere, friendly attentive staff, would thoroughly recommend a visit.
   

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5. K

   Kevin

   San Francisco

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   Main course superb , hot very tasty and plentiful , dessert not so great , choice of beers excellent and the service was perfect
   

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6. A

   Andrew

   Devon

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely pub with great atmosphere and friendly staff
   

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7. P

   Patricia

   Yorkshire

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 4

   Fabulous environment but unfortinately had to ask twice for service and again to ask where our starter was 50 minutes after the order. 8 had said it was a special occasion on my booking and this was disappointing and frustrating.
   

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8. M

   Mark

   Yorkshire

   1 review

   4.0

   1 review

   Dined on December 18, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   One of our favourite places to eat. Food was tasty and beer and wine were great. Gammon was very nice. Disappointed in the 'salad' - just a small pile of one type of leaf, so glad we ordered the extra broccoli, but at £6.00 this meant an expensive course. Why not just include a vegetable? Nice atmosphere, very cosy, with tables very close, so not a place for private conversations. £59.00 for 2, just one course and 2 drinks each. Booked online. Too many follow up text messages, please stop these. Will ring next time!
   

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9. R

   Robert

   Yorkshire

   1 review

   4.0

   1 review

   Dined on December 14, 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Lovely atmosphere, especially at Christmas. Unfortunately, there was no dedicated Christmas menu and the food wasn't quite as good as the last time we visited. However, the staff were very nice and attentive. Overall, we enjoyed our visit, but the value for money was not the best, probably due to businesses having to tighten their belts after the budget!
   

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10. K

    Kate

    New York City

    1 review

    1.0

    1 review

    Dined on December 14, 2024

    1. Overall 1
    2. Food 4
    3. Service 1
    4. Ambience 4

    Really poor experience. Meals forgotten, kids left waiting over an hour for food, adults fed and then asked whether the last child could wait a few more minutes so clearly forgotten to be cooked. To top it off, told there was no festive menu, then saw the table next door enjoying the festive menu. We were told they pre booked even though I put on the app that we were requesting the festive menu and nothing on the menus to say that you have to rebook. No genuine apologies, clearly undertrained staff, mismanagement/lack of management. Christmas meal utterly spoiled. Would not recommend.
    

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