The Carnegie Club Cocktail and Cigar Lounge

Review summary

1. C

   Caleb

   Poconos

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Embarrassing as an establishment to even offer a seat ON THE STAIRCASE to someone who reserved months in advance. Staff was unhelpful, left before even placing an order - didn’t feel like spending $200 to eat lamb off of my lap while people skirt by. I will never attend here again and I advise anyone looking at booking here to strongly consider booking elsewhere.
   

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2. A

   Alexandra

   New York City

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 2
   3. Service 5
   4. Ambience 5

   Amazing! The music the vibe! Really good ventilation so you dont sit in smoke cloud. No heavy smell of cigars which is a huge plus
   

   The Carnegie Club Cocktail and Cigar LoungeResponded 2 days ago

   Thank you for the wonderful review! We’re so glad you enjoyed the music, the vibe, and the atmosphere. We look forward to welcoming you back soon for another great time!
   

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3. J

   John

   San Francisco

   17 reviews

   vip
   4.0

   17 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   We had some cocktails that were not made correctly which was very disappointing
   

   The Carnegie Club Cocktail and Cigar LoungeResponded 2 days ago

   Thank you for your feedback. We’re sorry to hear that your cocktails were not made to your expectations—it’s certainly not the experience we aim to provide. We’ll be sure to share your comments with our bar team to ensure consistency in the future. Thank you and we hope you'll visit us again.
   

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4. M

   Michael

   Denver

   2 reviews

   vip
   5.0

   2 reviews

   Dined on December 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent experience, stayed for both shows. One of the most enjoyable evenings we spend in Nee York
   

   The Carnegie Club Cocktail and Cigar LoungeResponded 6 days ago

   Thank you for your wonderful review! We’re thrilled to hear that you had such an enjoyable evening at The Carnegie Club and that you stayed for both shows. It’s great to know we were part of one of your most memorable nights in New York! We can’t wait to welcome you back for more great music and good times. Thanks again for sharing your experience with us!
   

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5. B

   Bruce

   Philadelphia

   1 review

   5.0

   1 review

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I have always loved NYC and everything it is, but I've realized that there are few places/experiences that actually define NYC and for me, Carnegie Club is just that. An experience you cannot describe, one you do not have to advertise. Music, drinks and cigars, surrounded by amazing service and customers you feel you know, even though you've never met.
   

   The Carnegie Club Cocktail and Cigar LoungeResponded 6 days ago

   Thank you so much for your incredible review. We are beyond honored that The Carnegie Club has become one of those rare, defining NYC experiences for you. It means so much to us that you’ve captured the essence of what we aim to create—great music, drinks, cigars, and a warm atmosphere where everyone feels like family. We truly appreciate your kind words, and we look forward to welcoming you back for more unforgettable moments at The Carnegie Club.
   

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6. L

   Lauren

   Miami

   4 reviews

   vip
   5.0

   4 reviews

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing cigar lounge Came from south Florida A great night and will definitely be back next year! Singer was awesome and we had the best table(upstairs looking out will full view of stage)
   

   The Carnegie Club Cocktail and Cigar LoungeResponded 6 days ago

   Thank you for your fantastic review! We’re so glad you enjoyed your night with us. It’s wonderful to hear that you loved the singer and had the perfect table with a great view of the stage. We can’t wait to welcome you back next year for more memorable nights at The Carnegie Club. Thanks again for sharing your experience!
   

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7. S

   Shane

   Toronto

   4 reviews

   vip
   3.0

   4 reviews

   Dined on November 29, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   Severely understaffed. Took forever to even place our order and get some water. Servers were running around all night they even had the coat check attendant serving.
   

   The Carnegie Club Cocktail and Cigar LoungeResponded 2 days ago

   Thank you for sharing your experience. We sincerely apologize for the delays in service during your visit. We understand how frustrating it can be when things don’t run smoothly, and we truly appreciate your patience. We hope you’ll give us another opportunity to serve you properly next time.
   

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8. j

   joseph

   Chicago

   2 reviews

   vip
   2.0

   2 reviews

   Dined on November 28, 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 5

   Nice ambience Needs better ventilation Nice cocktails
   

   The Carnegie Club Cocktail and Cigar LoungeResponded 6 days ago

   Thank you for your review! We’re glad you enjoyed the ambiance and cocktails at The Carnegie Club. We also appreciate your feedback regarding the ventilation. We hope to welcome you back soon for another great visit. Thanks again for sharing your thoughts!
   

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9. A

   Ashley

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined on November 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Sinatra Night was unforgettable! Would highly recommend to anyone.
   

   The Carnegie Club Cocktail and Cigar LoungeResponded 6 days ago

   Thank you for your amazing review! We’re so glad to hear that Sinatra Night was unforgettable for you. It’s always a special evening, and we’re thrilled that you enjoyed it so much. We truly appreciate the recommendation and look forward to welcoming you back for another fantastic experience at The Carnegie Club!
   

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10. J

    John

    New York City

    5 reviews

    vip
    5.0

    5 reviews

    Dined on November 20, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Ashley always terrific to work with and accommodate our needs. Thank you! John
    

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