The Charles

Review summary

1. S

   Steve

   Los Angeles4 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was impeccable and the food was fabulous.
   

   The CharlesResponded 2 days ago

   Hello Steve, Thank you for your kind words! We’re thrilled to hear that you enjoyed both the service and the food. It’s always our goal to create an exceptional experience, and we truly appreciate your support. We look forward to welcoming you back soon! The Charles Management Team
   

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2. A

   Aaron

   Dallas4 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our favorite restaurant in Dallas! (Disclaimer: Mr Charles has a couple selections we really enjoy but The Charles our portal to the restaurant group so we assign our loyalty there.) We dined at the Charles celebrating 24 years of marriage as we’ve done numerous other occasions ranging from anniversaries, birthdays, business, and socializing. As always, the menu and plating was exquisite while the service and staff were top notch! From parking to being greeted at the door then seated - all good. Jill took care of us this evening and delivered not the standard. Jill had a command of the menu, brought great energy and tastefully/non-intrusively kept an eye on our table. Thank you Jill and to all the support whose names we did not learn but who contributed to providing a wonderful experience for us this evening. Dinner was great and we will be back! Finally, the team is really doing good work. We’ve dined in the establishment since a 2018 business meeting and have been back 2-3 times per year since for business and personal meals. There has been transitions in the Maitre d'/Dining Room Manager and it’s even more spectacular because of such has maintained or furthered the level of excellence customer have come to expect. Very personal tough, comes across as truly authentic idle but relevant verbal exchage. We just thought the consistent expertise was worthy of adulation because restaurants are frequently shamed for falling short of standards.
   

   The CharlesResponded 2 days ago

   Hey Aaron, Wow—thank you so much for your kind words and continued support! It means the world to us that The Charles has been a part of so many special moments in your life, from anniversaries to business dinners and beyond. We’re thrilled to hear that Jill and the rest of the team made your anniversary celebration just as special as ever. Hearing that our consistency and hospitality have stood the test of time—even through transitions—truly means everything. We appreciate you noticing the little details and taking the time to share such thoughtful feedback. We can’t wait to welcome you back again soon for another unforgettable evening! The Charles Management Team
   

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3. J

   Jillian

   Dallas1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went for my boyfriend’s birthday and let me just say it as a great experience. From the time we parked valet was very nice. The hosts were nice and friendly. Our waitress was so helpful with recommendations as it was our first time there. And everyone came over at some point in the night to tell him happy birthday. Food was 10/10 and our drinks were sooooo good. I highly recommend.
   

   The CharlesResponded 4 days ago

   Hello Jillian, Thank you so much for sharing your experience with us! We’re honored you chose to celebrate your boyfriend’s birthday at The Charles. It’s wonderful to hear that every part of the evening—from valet to hosts, to your server and the rest of the team—helped make it special. We’re so glad you enjoyed the food, drinks, and hospitality, and truly appreciate your recommendation. Looking forward to welcoming you both back again soon! The Charles Management Team
   

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4. B

   Barbara VIP

   Dallas17 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From the moment you walk into this restaurant, employees are very welcoming. The host sat us at our table and our waiter was so nice and informative. The manager visited us at our table and inquiring about our experience. The drinks were refreshing. We loved our appetizers. Our entrees were delicious. We will be back.
   

   The CharlesResponded 2 days ago

   Hello Barbara, Thank you for your kind words! We’re so glad to hear that you felt welcomed from the moment you walked in and that our team made your experience special. It’s wonderful to know you enjoyed the food, drinks, and hospitality—we truly appreciate your support. We can’t wait to welcome you back for another great visit soon! Best regards, The Management Team
   

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5. OT

   OpenTable Diner

   Dallas1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The best experience ever!! Me & my girlfriends came for my birthday dinner & I truly felt like a celebrity. Rome was our server & he had all of our names memorized & was so tentative. All of the staff & management made us feel like queens! Plus the food is UNREAL!
   

   The CharlesResponded 4 days ago

   Thank you so much for celebrating your special day with us! We're absolutely thrilled to hear that you and your friends had such a memorable experience. Rome and the entire team take great pride in creating those extra-special touches, and it’s wonderful to know you felt like royalty from start to finish. Your kind words mean the world to us, and we can’t wait to welcome you back for another unforgettable evening soon! The Charles Management Team
   

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6. G

   Gary

   Las Vegas1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From the valet, to the host, to the servers, to the managers - everything was immaculate.
   

   The CharlesResponded 4 days ago

   Hello Gary, Thank you for taking the time to share such thoughtful feedback! We’re delighted to hear that every aspect of your experience—from the valet to the host, servers, and managers—was seamless and memorable. It’s truly our team’s pleasure to provide this level of service, and your recognition means everything to us. We look forward to welcoming you back to The Charles very soon! The Charles Management Team
   

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7. g

   glenda

   Dallas7 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our evening at the Charles was absolutely the way all dining experiences should be… warm welcome .. attentive knowledgeable waitstaff ..amazing food ..perfection!
   

   The CharlesResponded 5 days ago

   Hello Glenda, Thank you for your wonderful feedback. We are truly honored that your evening at The Charles met your expectations of the ideal dining experience. It’s gratifying to hear that you felt warmly welcomed, well cared for by our attentive and knowledgeable staff, and thoroughly enjoyed the food. Your kind words mean a great deal to our team, and we look forward to the opportunity to provide you with another perfect evening soon. The Charles Management Team
   

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8. J

   James

   Dallas7 reviews

   5.0

   Dined on March 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was my first time at The Charles. From the minute we walked in, it was fabulous. We got the best seat in the house and the service was impeccable. The waiter was able make some of the dishes vegetarian for me. After dinner, they escorted back to the speakeasy and they brought our dessert there. It was a great night. I will definitely be going back.
   

   The CharlesResponded 5 days ago

   Hello James, Thank you for taking the time to share your experience at The Charles. We are delighted to hear that your first visit exceeded expectations, from the moment you arrived to the thoughtful accommodations made for your dietary preferences. It’s wonderful to know that both the service and ambiance contributed to a memorable evening. We’re especially pleased that you enjoyed the seamless transition to our speakeasy and the opportunity to continue your evening with dessert there. We truly appreciate your kind words and look forward to welcoming you back soon for another exceptional experience. The Charles Management Team
   

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9. E

   Eric

   Dallas1 review

   5.0

   Dined on March 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Better wear your loafers because they'll always knock your socks off! Food, wine, service are always perfection at The Charles!
   

   The CharlesResponded on March 20, 2025

   Hello Eric, Thank you so much for your kind words! We're thrilled to hear that The Charles continues to impress you. Your support and enthusiasm mean the world to us, and we look forward to welcoming you back soon for another unforgettable experience—loafers and all! The Charles Management Team
   

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10. T

    Tarhorn

    Dallas12 reviews

    5.0

    Dined on March 18, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Austin did a great job and was helpful and friendly. All staff were very attentive and efficient, and the food was fabulous!
    

    The CharlesResponded 5 days ago

    Thanks for the feedback, Tarhorn! We're thrilled to hear that you enjoyed your experience at The Charles. Our team always strives to provide top-notch service and delicious food, and we're glad to know we hit the mark during your visit. We appreciate your kind words and look forward to serving you again soon! The Charles Management Team
    

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