The Chop House - Dayton

Review summary

1. C

   Catherine

   Cincinnati

   16 reviews

   2.0

   16 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 3

   Last minute reservation on NYE forced a late night dinner. The service was very good but the food was mediocre at best. Started with the calamari and deviled eggs. There were a few pieces of calamari but mostly small shrimp. Three of the four in our group ordered the NYE special of filet medallions which I found to taste gamey. Only one person finished the meal. Drinks were ok. Wine list needs a makeover. The price was not bad but feel there’s better options in the same range. Manager was hands on and very attentive, btw.
   

   The Chop House - DaytonResponded today

   We're grateful for your feedback about New Year's Eve, Catherine. Providing quality dining is our goal, and your comments about the filet medallions and wine list are important to us. We'd like to address your concerns further. Please contact us through our website, and reference your review on OpenTable. Thank you.
   

   Is this helpful?

   Report
2. B

   Belinda

   Cincinnati

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   For a NYE dining experience it was excellent! Our server was awesome and food was great as always! Our table was ready at our reservation time…no waiting.
   

   The Chop House - DaytonResponded 1 day ago

   Belinda, we're so pleased to hear you enjoyed your NYE dining experience with us! It's wonderful that our team and timely reservation met your expectations. We can't wait to welcome you back for another excellent meal!
   

   Is this helpful?

   Report
3. L

   Lora

   Cincinnati

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place to eat! Great service and even greater food!
   

   The Chop House - DaytonResponded 1 day ago

   We're delighted you enjoyed dining with us, Lora! Thank you for highlighting the excellent service and exceptional food. We hope to welcome you back for another superior dining experience soon!
   

   Is this helpful?

   Report
4. M

   Marion

   Cleveland

   3 reviews

   3.0

   3 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   I think we had a fairly new waiter, who wasn't that good. Table too small for 4 people and we were very crowded. My dinner was good, but my friends did not enjoy theirs...A little on pricey side....
   

   The Chop House - DaytonResponded today

   We appreciate your feedback, Marion. We aim to provide a comfortable and quality dining experience for all our guests. Please contact us through our website and reference your review on OpenTable so we can address your concerns.
   

   Is this helpful?

   Report
5. D

   Donna

   Cleveland

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious! The grilled shrimp appetizer was so good & we ate all the linguine it was served on. I loved having chopped salad as an option with my dinner - we both had petite filets, mine with horseradish crust. Delicious cocktails & Bryana was such an excellent server we complimented her to the manager.
   

   The Chop House - DaytonResponded 4 days ago

   We're delighted to hear you enjoyed the grilled shrimp appetizer and cocktails, Donna. It's fantastic Bryana made your evening special. Thank you for sharing your wonderful experience with us!
   

   Is this helpful?

   Report
6. L

   Lisa

   VIP

   Cleveland

   36 reviews

   3.0

   36 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   Not sure what happened last night but it took us over 45 minutes to receive our food. No real apology or explanation was given, nor did we receive any compensation for the lack of timely service. Food was great as usual and we’ll continue coming back, we have never had a problem like this before. Just would have appreciate some gesture of appreciation for our patience. Hopefully this was a one-off occurrence.
   

   The Chop House - DaytonResponded 3 days ago

   Thank you for your continued support, Lisa. We appreciate your patience and are glad to hear you enjoyed the food. Please reach out via our website and reference your review on OpenTable so we can address this matter.
   

   Is this helpful?

   Report
7. M

   Maria

   VIP

   Cincinnati

   16 reviews

   5.0

   16 reviews

   Dined on December 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Always great food and service here. Had dinner on Christmas Eve, it was busy but our service was excellent and not a long wait for food.
   

   The Chop House - DaytonResponded on December 25, 2024

   We're delighted to hear you enjoyed a superior dining experience, especially on a busy Christmas Eve. Excellent service and quality food are our goals, Maria. Thank you for the lovely feedback!
   

   Is this helpful?

   Report
8. J

   Jon

   Louisville

   14 reviews

   3.0

   14 reviews

   Dined on December 24, 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 2

   Food was just ok. Not much flavor. Price was as expected, but disappointed and probably will not return.
   

   The Chop House - DaytonResponded 3 days ago

   Thank you for sharing your thoughts with us, Jon. Our goal is to provide a superior dining experience with flavorful dishes. We'd like to learn more about your visit. Please contact us through our website and reference your review on OpenTable so we can address your concerns.
   

   Is this helpful?

   Report
9. P

   Pam

   Cleveland

   6 reviews

   5.0

   6 reviews

   Dined on December 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous experience! Ava, our server was delightful! The Seabass and prime rib were delicious! And the ambience was beautiful!
   

   The Chop House - DaytonResponded on December 25, 2024

   Pam, it's wonderful to hear about your fabulous experience! Ava is indeed a delight, and we're glad you enjoyed the seabass and prime rib. The beautiful ambiance is something we take pride in. Thank you for your 5-star feedback!
   

   Is this helpful?

   Report
10. M

    Melanie

    Cincinnati

    12 reviews

    5.0

    12 reviews

    Dined on December 23, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4

    Great service and the food is always good. I was a bit disappointed in the crab cake and breading but it was well seasoned and everything else was good
    

    The Chop House - DaytonResponded on December 24, 2024

    We appreciate your kind words, Melanie! We're glad you enjoyed the service and our food's consistent quality. Thank you for your feedback about the crab cake. Looking forward to having you dine with us again soon!
    

    Is this helpful?

    Report