The Chop House - Dayton

Review summary

1. L

   Lisa

   VIP

   Cleveland

   36 reviews

   3.0

   36 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   Not sure what happened last night but it took us over 45 minutes to receive our food. No real apology or explanation was given, nor did we receive any compensation for the lack of timely service. Food was great as usual and we’ll continue coming back, we have never had a problem like this before. Just would have appreciate some gesture of appreciation for our patience. Hopefully this was a one-off occurrence.
   

   Is this helpful?

   Report
2. M

   Maria

   VIP

   Cincinnati

   15 reviews

   5.0

   15 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Always great food and service here. Had dinner on Christmas Eve, it was busy but our service was excellent and not a long wait for food.
   

   The Chop House - DaytonResponded 2 days ago

   We're delighted to hear you enjoyed a superior dining experience, especially on a busy Christmas Eve. Excellent service and quality food are our goals, Maria. Thank you for the lovely feedback!
   

   Is this helpful?

   Report
3. P

   Pam

   Cleveland

   6 reviews

   5.0

   6 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous experience! Ava, our server was delightful! The Seabass and prime rib were delicious! And the ambience was beautiful!
   

   The Chop House - DaytonResponded 2 days ago

   Pam, it's wonderful to hear about your fabulous experience! Ava is indeed a delight, and we're glad you enjoyed the seabass and prime rib. The beautiful ambiance is something we take pride in. Thank you for your 5-star feedback!
   

   Is this helpful?

   Report
4. M

   Melanie

   Cincinnati

   12 reviews

   5.0

   12 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great service and the food is always good. I was a bit disappointed in the crab cake and breading but it was well seasoned and everything else was good
   

   The Chop House - DaytonResponded 3 days ago

   We appreciate your kind words, Melanie! We're glad you enjoyed the service and our food's consistent quality. Thank you for your feedback about the crab cake. Looking forward to having you dine with us again soon!
   

   Is this helpful?

   Report
5. J

   Jamie

   Cincinnati

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server did an amazing job She was on top of it And very friendly Food was great and we were very impressed with the quality
   

   • 
   • 

   The Chop House - DaytonResponded 5 days ago

   We're so pleased that the service and food quality impressed you, Jamie. Our team is dedicated to delivering an excellent dining experience, and it’s wonderful to know we succeeded. Thank you for sharing this fantastic feedback!
   

   Is this helpful?

   Report
6. C

   Camille

   Cincinnati

   1 review

   4.0

   1 review

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Very Nice Lunch, Everyone was friendly and helpful, Food was very good
   

   The Chop House - DaytonResponded 6 days ago

   Thank you for sharing your experience, Camille. We're glad to hear that you enjoyed a very nice lunch and that our team made you feel welcome. We look forward to your next visit!
   

   Is this helpful?

   Report
7. T

   Teresa

   Nashville

   4 reviews

   5.0

   4 reviews

   Dined on December 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, great service and beautiful atmosphere! Loved it as always!
   

   The Chop House - DaytonResponded 7 days ago

   Thank you, Teresa, for your wonderful feedback! It's fantastic to hear you loved the food, service, and atmosphere. We appreciate your continued support and look forward to welcoming you back soon!
   

   Is this helpful?

   Report
8. LL

   LoriL

   Cincinnati

   10 reviews

   5.0

   10 reviews

   Dined on December 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Chop house is always great. Food is wonderful. Server was so nice
   

   The Chop House - DaytonResponded on December 19, 2024

   Food and service are indeed pillars of our guest-obsessed approach. We're glad to know you had a wonderful time and found our team friendly. Looking forward to welcoming you back soon!
   

   Is this helpful?

   Report
9. M

   Mark

   Des Moines

   1 review

   5.0

   1 review

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food was great! Waiter mixed up our order but made it right.
   

   The Chop House - DaytonResponded on December 16, 2024

   We're delighted to hear you enjoyed the food, and it's great our team member quickly resolved the order mix-up, Mark. We hope to welcome you back for another superior dining experience soon!
   

   Is this helpful?

   Report
10. J

    Joshua

    Greater Boston

    2 reviews

    5.0

    2 reviews

    Dined on December 14, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4

    Always enjoyable. Only downside was the green beans. They had not been de-stringed and they were cooked in some sort of oily mess. Not palatable at all. Otherwise, all was good and tasty.
    

    The Chop House - DaytonResponded on December 18, 2024

    Thank you, Joshua, for sharing your feedback. We're glad everything was delicious, aside from the green beans. We aim for a superior dining experience and appreciate your insights.
    

    Is this helpful?

    Report