The Chop House - Sevierville

Review summary

1. D

   David

   Washington DC

   20 reviews

   5.0

   20 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We made a reservation and we were promptly seated. It was very busy so it took about 5 minutes for the server to arrive, but after he did the service was outstanding. We placed our order and the food came out in perfect timing. Our salads were delicious and then our steaks arrived as we were finishing them. Our server kept checking on us throughout the meal to see if we needed anything. We both had ribeyes and they were delicious. It was a fantastic evening!
   

   The Chop House - SeviervilleResponded today

   Thanks for sharing your wonderful experience with us, David! We're pleased to hear that you enjoyed the ribeyes and that the timing of your meal was just right. Our team is excited you had a fantastic evening, and we look forward to welcoming you back soon.
   

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2. K

   Kayla

   Unspecified

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 4

   We visited The Chopped House for a Valentine’s Day dinner and were excited for the experience. The atmosphere was nice, and the service was attentive, but unfortunately, there were a few issues with our meal. My steak was overcooked, and when I sent it back to be redone, my girlfriend’s steak ended up being undercooked. She didn’t want to send hers back since mine had already been redone. Additionally, the mushrooms had a taste that made us question if they were entirely fresh. Another small disappointment was that the restaurant ran out of the cheesecake that was included in their Valentine’s Day deal. However, we were offered key lime pie instead, which we did enjoy. Given the multiple issues with our meal, it would have been nice to see some sort of accommodation on the final bill, but the only price adjustment was $1 less for the key lime pie substitution. Overall, we appreciated the effort from the staff, but the inconsistencies in food quality and lack of consideration for the experience left us a bit underwhelmed.
   

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3. B

   Brandon

   Unspecified

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and service was a 10 out of 10 .I took my wife there for Valentine’s Day we where visiting from Nashville
   

   The Chop House - SeviervilleResponded today

   We're glad you and your wife enjoyed a 10 out of 10 dining experience with us on Valentine's Day, Brandon! Thanks for choosing us during your visit from Nashville.
   

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4. S

   Susan

   Central Georgia

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Awesome meal as usual…. Very consistent restaurant with friendly staff
   

   The Chop House - SeviervilleResponded today

   We're happy to hear you enjoyed another excellent meal with our team, Susan. Consistency and friendly service are key to our superior dining experience. We look forward to your next visit!
   

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5. T

   Terence

   E. Tennessee

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful spot, very clean and very good food 👍👍👍👍
   

   The Chop House - SeviervilleResponded today

   Thank you, Terence! We're delighted you enjoyed our inviting and clean spot, along with the delicious food. Hope to see you again soon for another superior dining experience!
   

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6. S

   Scott

   Orlando

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Requested a booth with our reservation. Ask again at check in for a booth. Was told we will try I indicated we can wait. Was called and taken to a table. Very unhelpful and disrespectful.
   

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7. J

   Jennifer

   Orlando

   5 reviews

   1.0

   5 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   I normally don’t leave bad reviews, but this experience was terrible. My family visited on Valentines Day to celebrate and we left hungry and very disappointed. Our reservation was at 4:30 and we were seated very close to that time. We ordered appetizers and drinks and received one of the appetizers and our drinks appropriately. The second appetizer arrived about 20 minutes later. After 1 hour & 10 minutes of waiting for our dinner, our food arrived. I ordered a fried chicken tender salad and my husband ordered a filet mignon. My chicken was so cold that I deduced it must have been placed in the refrigerator to keep my lettuce from wilting while they were cooking my husbands steak. Unfortunately, the filet was also cold, but it was cooked correctly. Our waiter was very helpful and offered to bring me a fresh salad with hot chicken and offered to take the filet back to warm it up. My husband agreed to do that hesitantly with the concern of it returning overcooked. The manager comes to the table about 5 minutes later with a plate containing 5 chicken tenders that aren’t cut up and a well done filet mignon. Her explanation/apology consisted of her saying they are very busy and backed up because its Valentines Day. Basically we should just give them grace because of how busy they are. Meanwhile, all the tables around us have eaten their food and are leaving. It took my husband getting angry for the manager to finally just comp our ticket. We left the restaurant hungry after wasting almost 2 hours of our evening. As we were walking out, we found the manager scrolling social media on her phone. Needless to say, we will not be returning to the Chop House. We give grace and second chances, but this was us giving them a second chance. We had the same experience at this exact location last year. We only visit here on vacation once a year, and we will remove it from our list of places to eat. Very disappointing.
   

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8. A

   Ashley

   VIP

   Philadelphia

   6 reviews

   5.0

   6 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was delicious and the service was even better! Absolutely a must try
   

   The Chop House - SeviervilleResponded 1 day ago

   We're glad you enjoyed your dining experience, Ashley! It's great to hear that both the food and service left a lasting impression. We can't wait to welcome you back soon!
   

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9. M

   Michael

   E. Tennessee

   3 reviews

   5.0

   3 reviews

   Dined on February 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Chop House is my wife’s and I favorite restaurant we have never had a bad meal or bad service the staff at every chop house is always amazing great job to everyone from the chef to the people that clean 
   

   The Chop House - SeviervilleResponded on February 8, 2025

   Thanks so much for the wonderful feedback, Michael! We’re delighted to be your favorite restaurant and thrilled that our team consistently provides amazing service and meals. We can't wait to welcome you and your wife back soon!
   

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10. M

    Michael

    Jacksonville

    38 reviews

    5.0

    38 reviews

    Dined on February 3, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    My wife suggested Chop House for an anniversary treat. I had never been to this restaurant. Our server was named Donna and she was very friendly and helpful with the menu selection. I ordered a sirloin steak and it was delicious, the best one I have ever eaten. I also ordered a loaded baked potato. My wife ordered chicken fettuccine Alfredo and she said it was very delicious. Donna brought us some warm bread and butter before our meal and we both loved it. We highly recommend this Chop House restaurant in Sevierville Tennessee.
    

    The Chop House - SeviervilleResponded on February 5, 2025

    Thank you, Michael, for sharing your wonderful dining experience with us. We're glad Donna could make your anniversary special and that you enjoyed the sirloin steak and warm bread. We appreciate your recommendation and look forward to welcoming you and your wife back soon!
    

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