The Cut & Craft York

Review summary

1. D

   Derek

   Buckinghamshire

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great restaurant, food excellent if a little pricey. The family loved the experience- our waiter (Pete) was exceptional and helped contribute to a splendid evening.
   

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2. C

   CAROL

   Yorkshire

   8 reviews

   5.0

   8 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Easy to book. Food, service, our waitress Eleanor was excellent, venue all very good
   

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3. P

   Peter

   Yorkshire

   2 reviews

   4.0

   2 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   The portions are not that big but the cod supreme I had was very nice, my wife had the veggie cottage pie which she found tasty but a little dry.
   

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4. M

   Matty

   Yorkshire

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Was absolutely beautiful would love to go more often but is expensive however you get what you pay for
   

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5. L

   Logan

   Yorkshire

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was amazing, great atmosphere, nice staff and really nice restaurant
   

   The Cut & Craft YorkResponded 4 days ago

   Thank you Logan for your review. We are thrilled to learn you enjoyed your whole experience with us on Saturday, we really appreciate your kind feedback! We hope to welcome you back again soon! The Cut & Craft
   

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6. A

   Abbie

   Yorkshire

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing service from arrival and throughout. Amazing gluten free options and best meal I’ve had in a while.
   

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   The Cut & Craft YorkResponded 4 days ago

   Thank you Abbie for your review. We are pleased to learn you enjoyed your visit & we hope to welcome you back again soon for another 5* experience! The Cut & Craft
   

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7. R

   Ryan

   Glasgow

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Disappointed, given the reputation and price! Starters were good, but when the mains came out, most were cold and had to be re-done. Fillet steak came out very crispy almost burnt around edges, replacement much better but took a long time and most of the table had already finished. The food was also mis-distributed and meant each person didn’t get what they ordered in terms of how the steaks were cooked. Steaks were quite good but standard not as high as price warrants, some a bit chewy.
   

   The Cut & Craft YorkResponded 3 days ago

   Thank you Ryan for taking time to leave us some feedback on your most recent visit. We are so sorry to hear your experience didn't meet your expectations. We understand the importance of service hot, delicious dishes, and we apologise for the issues with your Main courses. It is disappointing to hear that the replacement dishes took longer thank expected and that the distribution was uneven. We will be addressing your concerns with our Front & back of house teams to ensure a consistent experience moving forward. We truly value your feedback and hope you will give us another opportunity to better showcase the quality you deserve. The Cut & Craft
   

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8. m

   michelle

   Yorkshire

   8 reviews

   4.0

   8 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a fabulous dining experience for my fathers 70th, the decor of the building is beautiful. The servers attentive but respectful, quality of food extremely high, will return.
   

   The Cut & Craft YorkResponded 3 days ago

   Thank you Michelle for your review. We are thrilled to learn you enjoyed your father's 70th birthday celebrations with us here in York, we will be sure to share your wonderful feedback with our whole team! We look forward to welcoming you back again in the future for another 5* experience! The Cut & Craft
   

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9. H

   Helen

   Yorkshire

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This restaurant stands head and shoulders above the majority. The environment and ambience truly add to the experience. The service is excellent - attentive but not too much. Staff are highly trained and care! Food quality was superb and the portions just right. Will be returning!
   

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   The Cut & Craft YorkResponded 3 days ago

   Thank you so much Helen for taking time to share your experience with us. We are absolutely delighted to learn you have enjoyed every aspect of your visit, we can't wait to share this wonderful feedback with our entire team! We really appreciate your review & look froward to welcoming you back again in the future! The Cut & Craft
   

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10. R

    Rachel

    Yorkshire

    2 reviews

    5.0

    2 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Gorgeous experience loved the food and Argentine malbec😍
    

    The Cut & Craft YorkResponded 3 days ago

    Thank you Rachel fro your lovely review. We are so pleased to learn of your gorgeous experience & we hope to welcome you back again soon! The Cut & Craft
    

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