The Cut & Craft York

Review summary

1. E

   Emma

   Oxford

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   After visiting the Leeds Cut and Craft which was amazing we decided to try the York Cut and Craft, first impressions it was busy and noisy. After a short wait we were shown to our table which was in a draughty corner. We felt the staff weren’t as attentive and helpful as the staff in Leeds. We ordered a chateaubriand which we had also ordered in Leeds and we asked if we could have it done half and half well done and medium the waitress told us they didn’t do it like that we explained that Leeds suggested we did it that way, the waitress has to go away and ask and she told us they wouldn’t normally do it but on this occasion they would. Towards the end of our meal we felt they were hovering for our table. Would we go back to York no, would we go back to Leeds definitely.
   

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2. A

   Aiste

   Yorkshire

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Amazing place! Went for my 40th birthday and it felt special! Food amazing, the cocktails were impressive. Overall highly recommend!
   

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3. T

   Thomas

   London

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Best place for a steak in York. Good atmosphere and even better staff.
   

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4. D

   Danny

   Yorkshire

   2 reviews

   2.0

   2 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 3

   I’m teetotal and ordered a low/no alcohol drink. After a couple of mouthfuls I realised it wasn’t what I ordered and asked that it was checked. I was then informed they’d given me an alcoholic drink. It completely ruined the evening for us despite the food being very nice. The offer to reduce our bill by the drink was an insult and only after complaining to the manager did we get a small additional discount.
   

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5. S

   Sandra

   Yorkshire

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Excellent service. Food was nice but not good value. Sides are very expensive for what they are. Desserts are a complete rip off
   

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6. E

   Emma

   Yorkshire

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic service and fantastic food asl always. Always recommend Cut and Craft
   

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7. J

   Jane

   Edinburgh

   3 reviews

   3.0

   3 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   The staff were friendly and efficient so we gave a 10% tip but the sirloin steak at £30 was a third fat - this the price for the steak only too!! Over priced.
   

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8. O

   Olivia

   Yorkshire

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went for our wedding. We honestly were treated so well I couldn't have gone to a better place to enjoy our day. Thank you to all the staff you all made it such a wonderful day. The food was fabulous and the drinks were impeccable!!! Thank you all!!!
   

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9. A

   Andrew

   Newcastle

   3 reviews

   3.0

   3 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Nice buzzy atmosphere for a cold mid week January evening - but soo loud it was hard to hear anybody speak we couldn’t hear the servers and ourselves . Service is very expedient but it makes the evening very rushed . The food is expensive but overall the food is good , staff very friendly . Nice booth table French onion soup ok , king prawn starter very good . Scallop starter nice but only 3 scallops and they were small . T bone steak cones on a ridiculous board I hate eating food on wooden boards . Burger was huge and nice . Caesar salad nice but lacked big chunky croutons . Parmesan fries are very nice .
   

   The Cut & Craft YorkResponded 2 days ago

   Thank you Andrew for your review. We apologise if you felt rushed on your most recent visit as this is never our intention & we sincerely apologise if our music levels were louder than expected. We will always strive to provide a relaxed and enjoyable dining experience for all of our guests & will certainly share your feedback with our whole team to ensure a perfect ambiance moving forward. We apologise if you were unhappy with your steak being served on a wooden board, we are always happy to serve this on a plate upon request. We really appreciate your feedback and we hope to welcome you back again int he future. The Cut & Craft
   

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10. S

    Sally

    San Francisco

    40 reviews

    5.0

    40 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Lovely, relaxed atmosphere, with great food, cocktails and service. One of the best places we’ve been to in York over 5 visits here! Fantastic place to enjoy a celebratory meal. Highly recommend!
    

    The Cut & Craft YorkResponded 2 days ago

    Thank you so much Sally for taking time to leave us a review. We are delighted to learn you have enjoyed every visit with us & we can't wait to share your amazing feedback with our whole team! We look forward to welcoming you back again soon for another 5* experience! The Cut & Craft
    

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