The Cut & Craft York

Review summary

1. H

   Hannah

   Manchester

   2 reviews

   2.0

   2 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Considering the good reviews, I wasn’t blown away by the food or the service. Food was ok, not worth the money though, it’s Hawksmoor prices and nowhere near the same quality, the bone marrow gravy tasted like normal packet gravy. The dauphinoise portions were bitty and overcooked, definitely not freshly cooked, it’s like they’d been heated in the microwave, the cheese over the op was definitely melted in the microwave. It was all very overpriced. The front of house staff were very lovely but table service all looked quite moody and didn’t did the service to be very good at all. Didn’t experience anything that would make me want to go back.
   

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   The Cut & Craft YorkResponded today

   Thank you Hannah for taking time to leave us a review. All of our dishes are freshly prepared to order & we sincerely apologise that we have failed to meet your expectations on this occasion. We will share your feedback with our Head Chef as we truly value all guests & continue to strive for excellence in all aspects of your dining experience. We are pleased to learn you found our front of house team to be lovely, we will share this feedback with them. We hope to welcome you back again in the future to turn this experience around. The Cut & Craft
   

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2. OT

   OpenTable Diner

   Yorkshire

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   All ordered the flat iron steaks and shared sides, amazing steak and servers were so friendly and accommodating for us five. Thank you!
   

   The Cut & Craft YorkResponded today

   Thank you for taking time to leave us a review. We are pleased to learn you enjoyed both your food and the service by our team on your most recent visit, we will be sure to share this with them! We hope to welcome you back again in the future for another 5* experience! The Cut & Craft
   

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3. M

   Mal

   Newcastle

   7 reviews

   5.0

   7 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Family trip to York and party of 8 night out. Ambience very nice….. modern with a great vibe. Menu looks limited but is in fact more than adequate to accommodate all tastes and the food cooked to perfection. Drinks menu good and nice festive cocktails. Service was excellent despite the restaurant being full. Overall a very nice night out. We will definitely come back.
   

   The Cut & Craft YorkResponded today

   Thank you so much Mala for taking time to share your most recent experience with us. We are thrilled to learn you enjoyed all aspects of your visit & we look forward to welcoming you back again soon for another 5* experience! The Cut & Craft
   

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4. P

   Paul

   Yorkshire

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent value, drinks maybe a bit on the expensive side, otherwise all good 👍
   

   The Cut & Craft YorkResponded today

   Thank you Paul for your review. We are pleased to learn you enjoyed your most recent experience with us & we hope to welcome you back again in the near future for another 5* experience! The Cut & Craft
   

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5. D

   David

   Yorkshire

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic food a bit pricy but I had the most amazing steak I have ever had. Service was fantastic and I would definitely recommend
   

   The Cut & Craft YorkResponded today

   Thank you David for taking time to leave us a review. We are thrilled to learn you thoroughly enjoyed your steak & the service given by our team, we will be sure to share this with them! We really appreciate your recommendation & look forward to welcoming you back again int he near future! The Cut & Craft
   

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6. S

   Sarah

   Liverpool

   3 reviews

   3.0

   3 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   Unfortunately my steak was really chewy, so shared my partners with him which was much better. Assume it was a bad piece as never had a bad steak before. Pigs in blankets were quite highly priced for just the 3!
   

   The Cut & Craft YorkResponded today

   Thank you Sarah for your review. We are so sorry to hear you found your steak to be chewy. We strive to deliver exceptional dishes to all of our guests & sincerely apologise that we failed to meet your expectations on this occasion. We always encourage all of our guests to raise any issues with us straight away and we will happily replace any items that are not 100% perfect. Please accept our apologies. We really appreciate your feedback and hope to welcome you back again in the future to turn this experience around. The Cut & Craft
   

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7. G

   Gill

   Yorkshire

   9 reviews

   4.0

   9 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Good service this morning. Had an OK breakfast but disappointed with menu. Not much choice. Very quiet too at 10am
   

   The Cut & Craft YorkResponded today

   Thank you Gill for your review. We apologise if you were unhappy with our brunch offerings. We will always try our best to offer a wide selection of dishes and are disappointed to learn we failed to meet your expectations on this occasion. We are pleased to learn you enjoyed the service given by our team & we hope to welcome you back again in the future. The Cut & Craft
   

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8. L

   Louise

   Yorkshire

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went for my birthday and it was superb the food was amazing and the service was fantastic. Especially the birthday candle in the 24k chocolate cake. Very nice touch.
   

   The Cut & Craft YorkResponded today

   Thank you Louise for your review. We are so pleased to learn you enjoyed your birthday celebrations with us, we will share your feedback with our whole team! We hope to welcome you back again soon for another 5* experience! The Cut & Craft
   

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9. T

   Tracey

   VIP

   Naples

   10 reviews

   5.0

   10 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous food & service in beautiful setting. Lovely evening
   

   The Cut & Craft YorkResponded today

   Thank you Tracey for your review. We are so pleased to learn of your fabulous experience with us & we hope to welcome you back again soon! The Cut & Craft
   

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10. D

    David

    London

    3 reviews

    5.0

    3 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great little find in the center of York. We were pleasantly surprised by the quality in all aspects. Great service from Jamal, Sara and Kessuv. We will return next time we’re in York.
    

    The Cut & Craft YorkResponded today

    Thank you David for your review. We are so pleased to learn you enjoyed your most recent experience with us & we really appreciate your kind feedback with we will be sure to share with the whole team! We hope to welcome you back again soon for another 5* visit! The Cut & Craft
    

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