The Federal Grill - Hedwig Village

Review summary

1. J

   Jo Ellen

   Houston

   100 reviews

   vip
   4.0

   100 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   Be aware that sitting outside is very noisy due to the freeway.
   

   The Federal Grill - Hedwig VillageResponded 1 day ago

   Thank you for your feedback! We're so glad you enjoyed the food. Apologies for the noise and slower service; we’ll work on improving that, especially for outdoor seating. We appreciate your understanding and hope to welcome you back soon!
   

   Is this helpful?

   Report
2. D

   Deborah

   St. Louis

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Superior service and outstanding food. Always a wonderful experience!
   

   The Federal Grill - Hedwig VillageResponded 3 days ago

   Thank you, Deborah! We’re so glad to hear you’ve had consistently great experiences with both our service and food. Your kind words mean a lot to us, and we look forward to welcoming you back for another outstanding meal soon!
   

   Is this helpful?

   Report
3. K

   Kat

   Houston

   13 reviews

   vip
   4.0

   13 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Everything was great, exception to our appetizer coming out the same time as our main course.
   

   The Federal Grill - Hedwig VillageResponded 5 days ago

   Thank you for sharing your feedback, Kat! We’re happy to hear that everything was great, but we apologize for the mix-up with the timing of your appetizer. We understand how important it is for each course to be served at the right moment, and we’ll work with our team to improve this. We truly appreciate your input and hope to see you again soon!
   

   Is this helpful?

   Report
4. D

   Dr. Ronald

   Houston

   86 reviews

   3.0

   86 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   We really enjoy visiting this location more than any other. This time our wait staff disappeared and we had to have a manager help us. On top of that and for the first time my steak was room temperature and they substituted something that was listen as an accompaniment to my steak with something else without asking.
   

   The Federal Grill - Hedwig VillageResponded 5 days ago

   Hi Ronald, thank you for your candid feedback. We’re so sorry to hear that this visit didn’t meet the high standards you’ve come to expect from us. We understand how frustrating it must have been to deal with the service delays and the issues with your steak, especially as a frequent guest. This certainly isn’t the experience we want to provide, and we’ll be addressing these concerns with both our service and kitchen teams to prevent them from happening again. Please let us know the best way to contact you directly — and we will have a GM reach out to make it up to you.
   

   Is this helpful?

   Report
5. G

   Gary

   Houston

   76 reviews

   vip
   5.0

   76 reviews

   Dined on November 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service, as always. Salvador gave us outstanding service and the hospitality was very welcoming.
   

   The Federal Grill - Hedwig VillageResponded 5 days ago

   Thanks, Gary! We’re so happy to hear you enjoyed the food and that Salvador provided outstanding service. He’s a real asset to our team, and we’re thrilled you felt the warm hospitality we aim to give. We look forward to seeing you again soon!
   

   Is this helpful?

   Report
6. K

   Kimberli

   Houston

   88 reviews

   vip
   5.0

   88 reviews

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Made a last minute reservation and everything was great. Loved watching college football while eating great food.
   

   The Federal Grill - Hedwig VillageResponded 7 days ago

   Thank you for the great review, Kimberli! We’re so glad we could accommodate your last-minute reservation and that you enjoyed watching college football while dining on great food. We hope to welcome you back soon for another fun and delicious experience!
   

   Is this helpful?

   Report
7. j

   jaquetta

   Houston

   1 review

   5.0

   1 review

   Dined on November 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a great. Food to service was amazing. I will be back again.
   

   The Federal Grill - Hedwig VillageResponded 7 days ago

   Thank you so much, Jaquetta!
   

   Is this helpful?

   Report
8. K

   Kayla

   Houston

   1 review

   vip
   5.0

   1 review

   Dined on November 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From the minute we arrived we were greeted by a friendly staff and the manager. The table was ready and our server was superb!! Each of us got a different dish and all were excellent! One of us in the group has extreme food allergies and they were great at accommodating her. All 7 of us highly recommend!!!
   

   The Federal Grill - Hedwig VillageResponded 7 days ago

   Thank you so much for the wonderful review, Kayla! We’re thrilled to hear that from the moment you arrived, our staff made you feel welcome and that your experience was exceptional. It means a lot to us that we were able to accommodate your friend's food allergies and that everyone enjoyed their meals. We truly appreciate the high recommendation from your group, and we can’t wait to welcome you all back for another great meal!
   

   Is this helpful?

   Report
9. C

   Cesar

   Washington DC

   87 reviews

   5.0

   87 reviews

   Dined on November 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Federal American Grill never disappoints! From the greeting by the hostess, to the energy, running into friends and fantastic dining experience. The cocktails were on point as well! It's 5:00 pm somewhere!!
   

   The Federal Grill - Hedwig VillageResponded on November 14, 2024

   Thank you so much for the amazing review, Cesar! We're so happy to hear that we never disappoint – from the warm greeting to the energy and fantastic dining experience. We’re also glad the cocktails hit the spot – after all, it is 5:00 pm somewhere! We can’t wait to welcome you back for another great time!
   

   Is this helpful?

   Report
10. C

    Cheryl

    Houston

    4 reviews

    4.0

    4 reviews

    Dined on October 29, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4

    Fed is one of our favorite restaurants in Houston. Been many, many times. I took my boss and a colleague to experience it for themselves. They loved it!
    

    The Federal Grill - Hedwig VillageResponded 5 days ago

    Cheryl, thank you for the amazing feedback! We’re honored to be one of your go-to spots, and we’re so happy to hear that your boss and colleague loved their visit as well. It’s always great to hear when our guests share the experience with others, and we’re excited to have you back soon for another great time!
    

    Is this helpful?

    Report