The Federal Grill - Katy

Review summary

1. R

   Randy

   Houston

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   food was good for a party of 10 we kind of should of seen our waiter more than we did he should of taken our order as soon as the appetizers landed on our table maybe he was green
   

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2. W

   Weston

   Austin

   1 review

   1.0

   1 review

   Dined 5 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   After we were seated we waited ten minutes and had to ask someone who our waiter was. Even after we finally got a waiter we had to ask every time we needed a refill. He did not take the initiative to do anything without being asked. The food was okay but nothing special. Overall I will not be going back.
   

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3. A

   Aaron

   Houston

   1 review

   5.0

   1 review

   Dined on December 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We held our office Christmas party here for the 4th consecutive year and we will keep coming back for years to come. Service was outstanding. Everyone went above and beyond to make our experience top notch. The food was great. The appetizers were scrumptious!! We absolutely love this place. Thank you!!!
   

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4. J

   Joseph

   Houston

   1 review

   5.0

   1 review

   Dined on December 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great service! Big portions, good flavor and amazing value. Good that they are open for lunch service as well.
   

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5. D

   David

   New York City

   4 reviews

   2.0

   4 reviews

   Dined on December 2, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   We had heard great things about the Federal American grill and walked away disappointed. The meal was to celebrate our sons birthday which they forgot and after having a disappointing meal we decided just to get the check and go home without reminding them on the celebration. The salmon was farm raised - which I thought a restaurant of this level would have had wild or "sustainability farm raised". Towards the end of our meal a couple of staff were making noise beside our table assembling all of the silverware - they could have chose a place further away so that the noise wouldn't have been an issue.
   

   The Federal Grill - KatyResponded on December 3, 2024

   Thank you for your feedback, David. We’re truly sorry to hear about your disappointing experience, especially on such a special occasion. We strive to provide top-notch service and a memorable dining experience, and it’s clear we missed the mark during your visit. We appreciate your comments on the salmon and will take them into consideration as we continue to improve. We also apologize for the noise near your table, and we’ll work with our team to ensure a more peaceful environment for all guests. Please let us know the best way to contact you directly — and we will have a GM reach out to make it up to you. Thank you!
   

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6. P

   Pete

   VIP

   Palm Springs

   81 reviews

   5.0

   81 reviews

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went for Thanksgiving dinner. They had a pre-fix menu that had a choice for a traditional Thanksgiving plate. It included everything that we would have had at home in the past. Food was good and served promptly. The wait staff was friendly and professional. They are known for their excellent old fashioned cocktails so we had one before dinner and it was delicious. We’ll be back.
   

   The Federal Grill - KatyResponded on November 29, 2024

   Hi Pete, thank you for the wonderful review! We're so glad to hear you enjoyed the Thanksgiving dinner, especially the traditional plate and our famous old-fashioned cocktails. It’s great to know the food and service were up to par. We truly appreciate your kind words and look forward to welcoming you back for another great experience!
   

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7. R

   Ray

   Houston

   2 reviews

   5.0

   2 reviews

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food and service was great but the noise level was loud. It was hard to enjoy the meal.
   

   The Federal Grill - KatyResponded on November 29, 2024

   Hi Ray, thank you for your feedback! We're so glad to hear you enjoyed the food and service, but we apologize for the noise level. We truly appreciate your note about the TV/music, and we’ll definitely take that into consideration to ensure a more comfortable experience for everyone. We hope to see you again soon, and thank you for bringing this to our attention!
   

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8. R

   RS

   Houston

   2 reviews

   5.0

   2 reviews

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Enjoyable experience over Thanksgiving Holiday. Attentive service, three course menu with ample variety, and pleasant ambiance.
   

   The Federal Grill - KatyResponded on December 3, 2024

   Thank you for your kind review, RS! We’re so glad you had an enjoyable experience over the Thanksgiving holiday. It’s great to hear that you appreciated the service, menu variety, and ambiance. We hope to welcome you back soon!
   

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9. B

   Beverly

   New Mexico

   1 review

   5.0

   1 review

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service, great overall experience, first time there and even on a holiday .. and we’ll be back!
   

   The Federal Grill - KatyResponded on November 29, 2024

   Hi Beverly, thank you for your kind words! We're so glad to hear you had a great first experience with us, even on a holiday. It’s wonderful to know you enjoyed the service and overall vibe. We can’t wait to welcome you back next time!
   

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10. d

    dennis

    New York City

    4 reviews

    2.0

    4 reviews

    Dined on November 28, 2024

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 3

    Food was ok, they ONLY had a Thanksgiving menu, and that fact was not advertised, and for $65 a pop too much money for what it was. Service was good, atmosphere was good, food just ok.
    

    The Federal Grill - KatyResponded on November 29, 2024

    Hi Dennis, thank you for your feedback. We’re sorry to hear the Thanksgiving menu didn’t meet your expectations and that the pricing felt too high for the experience. We appreciate your comments about the service and atmosphere, and we’ll make sure to be clearer in our communication about menu options in the future. Thanks for sharing your thoughts, and we hope to have the opportunity to welcome you back again soon for a better experience.
    

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