The Gap Bar & Grill

Review summary

1. B

   Blake

   Melbourne1 review

   2.0

   Dined on February 14, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Service is terrible. We waiting nearly two hours for our mains while watching numerous people who arrived well after us receive entrees and other things. Noticed many others having the same experience. Looks like this may be a procedure issue?
   

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2. C

   Chris

   Melbourne1 review

   1.0

   Dined on February 14, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Went there on Valentines night 6pm. Got told we had an hour and a half to eat etc. In short we nearly out stayed our welcome due to bad service. Due to the day (valentines) they obviously over booked the restaurant out. It was chaotic at best I watched our food do a circumnavigation of the restaurant before it came to us. I saw our drinks stay on the bar for over 10 minutes before being served to us. When the food eventually did come out it was cold and my wife ordered the salt and pepper squid which was over seasoned and inedible. It was also obvious that the table we were on had been brought out of storage as they were tatty and in disrepair and there was no numbering or management system in place. The floors were sticky and dirty. It was a joke to be honest. It was very disappointing as we have been here before and got great food and service. We will be thinking hard before returning.
   

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3. M

   Marie

   Melbourne36 reviews

   2.0

   Dined on February 14, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   I was being generous rating this a 2 star. We ate here on Valentines Day, not for a romantic dinner but wanting a nice meal with good conversation. The service was so mediocre. Nothing special about the meals either. We wanted cocktails during happy hour but the deal which was advertised was exempt because of VD. So false advertising!!!!!!! Our Mains came before our Entrees and I mentioned this to the waitress and she replied it was coming. It never came. For an apology we got 1 free dessert and was told that our Entrees would be deleted. That didn’t happen either. Our dessert could’ve done with some heating up but it was served stone cold with whip cream out of a can which by the time it reached our table it had liquified. Won’t be going back.
   

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4. R

   Roberto

   Melbourne1 review

   4.0

   Dined on February 14, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Service was great and prompt, but it wasn't busy at all. Food tasted good but not great, a little bland, but will go again for lunch when they have specials on
   

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5. E

   Elaine

   Victoria1 review

   4.0

   Dined on February 10, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   What a surprise. We were not aware that the Greek food on the menu would be of such a high standard. Sunbury does lack a Greek restaurant and The Gap will be our new go to. The staff were lovely and the meat platter for two was wonderful. I feel that they need to push their marketing and focus towards their Greek offerings and they would increase their customer base in this area. Very enjoyable evening.
   

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6. M

   Michelle

   Melbourne2 reviews

   5.0

   Dined on January 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff were so helpful and just created a fantastic vibe. I was there for a team dinner with team members from all over Melbourne, Surrey Hills, oak park, local out to Woodend and they all just loved it. Food was amazing !! We will be back that's for sure!
   

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7. D

   Donny

   Victoria4 reviews

   5.0

   Dined on January 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food was fantastic, good value and friendly staff
   

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8. D

   Darren

   Melbourne1 review

   5.0

   Dined on January 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Out of a party of 10, everyone enjoyed their meals and the service was great. Will go again for sure!
   

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9. J

   Janet

   Melbourne2 reviews

   3.0

   Dined on January 4, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   We had a booking with a setting placement request but when we got there the bar staff and waitress were chatting and we had to wait for them to finish. I then told them I had a booking but they didn't even look in the book to see our request and started to place us somewhere else. When I said that I had requested a window view she said they were all for 6 or more people and we were only 2. The large restaurant was nearly empty. so ?? She then began to place us at the table with a large pillar at the window so I asked if we could have the next one. As we sat down she asked if we wanted to order a drink when we hadn't even looked at the menu. After our drinks arrived I had to ask for some water for the table also. Not a good start. Our meals of Pasta Calabrese and Chicken tender salad were very nice though and we quite enjoyed them. Also I asked for Hot Water to have with my meal but she said the Coffee Machine wasn't working. I asked if she had a kettle or something to heat the water and she went away but came back and said no. Needless to say I didn't get Hot Water. Because the restaurant was quite empty the atmosphere was quite low and the music quite loud. In all I probably won't rush back as this is my second time and both times have been lacking.
   

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10. J

    Julie

    Melbourne1 review

    4.0

    Dined on December 23, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 3

    All the dishes our party ordered were really really good. The wait staff were good. We booked online and were able to choose the location we wanted. The only trouble with the restaurant is it can be noisy with a few people in it.
    

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