The Hampton Social - Naples

Review summary

1. S

   Suzanne

   Dallas

   10 reviews

   2.0

   10 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 5
   3. Service 4
   4. Ambience 5

   Food is excellent, atmosphere great, love this place. But Hampton social corporate has reduced the salaries from $10.00 per hour to $2.00 per hour and then added a 20% tip to all bills of which they take 2%. So morally I can’t eat here without angst so I personally tip my server an extra $20 every time. Principally this is the worst corporate behavior that can be imagined so i am conflicted every time. They ruined a thriving business.
   

   Is this helpful?

   Report
2. A

   Alden

   Greater Boston

   8 reviews

   vip
   4.0

   8 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Very good food and drinks. Nice and centrally located in the Mercato. Good for dinner before going out. Menu was very limited however
   

   The Hampton Social - NaplesResponded 2 days ago

   Thank you for dining with us, Alden. We're delighted you enjoyed the location, as well as the food and drinks on our menu. While our menu may be more concise, we put great care into curating a selection of high-quality dishes. We appreciate your feedback and look forward to having you visit us again soon. Cheers!
   

   Is this helpful?

   Report
3. D

   Deborah

   Naples

   47 reviews

   vip
   3.0

   47 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Food was good but very overpriced We had a table of 4 each had a glass of wine and a smash burger and our bill was $184.00 Quite ridiculous . Brooks burgers is much better !!! We won't be going back
   

   The Hampton Social - NaplesResponded 2 days ago

   Hi Deborah, Thank you for you your recent visit and for sharing your feedback. I am very sorry to hear that you were disappointed with our pricing and will be sure to share your feedback with our team. Always feel free to reach out to me directly at the restaurant with any questions. Thank you. Denise Byrne General Manager
   

   Is this helpful?

   Report
4. k

   kathleen

   Minneapolis

   5 reviews

   vip
   2.0

   5 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   Very expensive, unfortunately, the waiter didn’t speak or understand much English so there were a few mistakes. Things ordered and not delivered, very limited menu. Rushed service. Four checks for two couples and weak wine pours..
   

   The Hampton Social - NaplesResponded 2 days ago

   Dear Kathleen, The is Denise from The Hampton Social. I wanted to reach out to apologize for your experience on your last visit. We strive for every guest to leave impressed and we fell short on your visit. I will share your feedback with the rest of the team to ensure better experiences in the future. Thank you. Denise Byrne General Manager
   

   Is this helpful?

   Report
5. S

   Sally

   Naples

   3 reviews

   vip
   1.0

   3 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 3
   3. Service 3
   4. Ambience 3

   The menu has become very limited. Prices have increased significantly. The wine by the glass has very small pours at high prices
   

   The Hampton Social - NaplesResponded 2 days ago

   Dear Sally This is Denise at The Hampton Social. I am very sorry to hear that you are disappointed in our newest menu change. We change our menu twice a year to stay current. I will share your feedback with the team in hopes of regaining your patronage in the future. Denise Byrne
   

   Is this helpful?

   Report
6. OT

   OpenTable Diner

   Minneapolis

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great experience at Hampton Social last night! Drinks were delicious & food was amazing. Our Servers were great; Aaron from Nashville was top notch.
   

   The Hampton Social - NaplesResponded 2 days ago

   Thank you for sharing your experience with us! We aim to ensure every guest has a memorable visit, and we're delighted that our drinks, service, and food delivered that memorable experience for you! We look forward to welcoming you back soon for another fantastic dining occasion. Cheers!
   

   Is this helpful?

   Report
7. m

   michael

   Minneapolis

   4 reviews

   5.0

   4 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Very nice, very clean and great food We will be back
   

   The Hampton Social - NaplesResponded 2 days ago

   Michael, thank you for visiting us! We're pleased to hear you enjoyed your dining experience and found our restaurant inviting. Our team takes great pride in providing exceptional service and delicious cuisine. We look forward to welcoming you back soon. Cheers!
   

   Is this helpful?

   Report
8. T

   Tamar

   Las Vegas

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   ❤️ great place I absolutely love the atmosphere. The food is excellent. The fish is very fresh and the entertainment was very lovely.
   

   • 
   • 
   • 

   The Hampton Social - NaplesResponded 2 days ago

   Thank you for your kind words, Tamar! We're delighted to hear you enjoyed the wonderful ambiance, fresh fish, and entertainment with us. It's our pleasure to provide such a memorable dining experience. We look forward to welcoming you back again soon. Cheers!
   

   Is this helpful?

   Report
9. D

   Dennis

   New York City

   5 reviews

   vip
   3.0

   5 reviews

   Dined on November 17, 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   Don’t miss the 20%service charge, part goes to the waitstaff and was told part goes to the restaurant. This is now a standard fee no matter the party size. Will not be going back, food is decent but a bit overpriced.
   

   Is this helpful?

   Report
10. N

    Nicole

    Cincinnati

    8 reviews

    vip
    3.0

    8 reviews

    Dined on November 14, 2024

    1. Overall 3
    2. Food 4
    3. Service 1
    4. Ambience 4

    Food was good, sadly service was not. A drink order was forgotten, and I was overcharged. After checking out with the inkind app I realized some drinks and one appetizer were not rung in at the happy hour price. I called and spoke to a manager and was told that they were “probably discounted before my total” but that doesn’t track with what I was charged vs what we ordered. One very complicating factor is their automatic service charge - which server did not point out to me, but I noticed at checkout or I would have grossly over tipped. So a visit to give them a try and enjoy happy hour ended up on a sour note. Probably won’t go back.
    

    1 person found this helpful

    Report