The Hampton Social - Orlando

Review summary

1. t

   trevor

   Orlando

   1 review

   5.0

   1 review

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food great servers and a wonderful time had by us noth
   

   The Hampton Social - OrlandoResponded 7 days ago

   Trevor, thank you for the wonderful review! We're overjoyed that you had such an amazing experience. Your kind words mean a lot to our team, and we look forward to hosting you again soon. Cheers!
   

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2. S

   Shauna

   Raleigh

   1 review

   5.0

   1 review

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience. Servers and management was phenomenal.
   

   The Hampton Social - OrlandoResponded 7 days ago

   Thank you, Shauna, for your wonderful feedback. We are thrilled you had such an exceptional dining experience with us. Our team works diligently to deliver remarkable service, and we appreciate you recognizing their efforts. Your kind words motivate us to continue raising the bar. We hope to have the pleasure of welcoming you back soon. Cheers!
   

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3. P

   Porshia

   Atlanta Metro

   1 review

   5.0

   1 review

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Came for my birthday to have brunch with family food and drinks were good!! Service was amazing restaurant definitely has nice vibes !
   

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   The Hampton Social - OrlandoResponded on December 9, 2024

   Thank you for your kind words, Porshia! We're thrilled to hear you had an amazing experience celebrating your birthday with us. Our team takes great pride in providing exceptional service and creating a vibrant atmosphere for all our guests. We hope you'll join us again soon. Cheers!
   

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4. S

   Sara

   VIP

   Washington DC

   15 reviews

   3.0

   15 reviews

   Dined on December 6, 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 5

   I think they may have been overstaffed but service was slow.
   

   The Hampton Social - OrlandoResponded on December 11, 2024

   Sara, Thank you for your visit and the feedback regarding the experience. We strive to impress all of our guests with both our products and service and I apologize that we failed to uphold our standards for guest service during your visit. If you would be able to discuss in more detail, please provide the best number to reach you at. I would like to assure you that we value your patronage and are dedicated to making improvements where needed. You deserve sincere and attentive service at our establishment and I want you to feel confident we can make this a reality on future visits. Sincerely, Jon Frost
   

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5. g

   gabe

   Salt Lake City

   2 reviews

   3.0

   2 reviews

   Dined on December 5, 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 5

   Limited menu and they were out of items on the menu
   

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6. J

   Johnny

   Orlando

   1 review

   5.0

   1 review

   Dined on December 4, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really wonderful evening with excellent food and service both at the bar and the table. Thank you
   

   The Hampton Social - OrlandoResponded on December 5, 2024

   Thank you, Johnny, for taking the time to leave such a glowing review! We are delighted to hear you enjoyed your evening with us, from the food and drinks to the attentive service. We strive to create a memorable dining experience for all our guests. Cheers!
   

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7. M

   Matthew

   Orlando

   2 reviews

   2.0

   2 reviews

   Dined on November 30, 2024

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 5

   The food was basic with no flare to the plating. I had to ask for butter to go with my toast. The automatic 20% service charge for a party of 2 was ridiculous. The server mentioned they get about half that towards a tip and the rest goes to paying credit card fees and labor. Breakfast for two cost over $120 dollars and it was not a satisfying meal.
   

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8. J

   Jennifer

   VIP

   Cleveland

   24 reviews

   4.0

   24 reviews

   Dined on November 27, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   I came here because I visited in other cities. What I felt was very unappealing was the 20% service fee that I was told was not a tip but, to cover kitchen/business costs… which is the businesses responsibility. When creating a business & a menu, those costs should be included in the items sold, not put on the customer then expect them to tip additional for the server themself. 40% of the bill is an outrageous expectation.
   

   The Hampton Social - OrlandoResponded on December 3, 2024

   Jennifer, thank you for your visit and for sharing your feedback regarding our service charge policy. We aim to provide a memorable dining experience, and guest satisfaction is our top priority. We hope you'll give us another opportunity to serve you in the future.
   

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9. m

   michelle

   VIP

   Minneapolis

   9 reviews

   5.0

   9 reviews

   Dined on November 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, super server, good atmosphere, delicious drinks!
   

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   The Hampton Social - OrlandoResponded on November 25, 2024

   Michelle, thank you for choosing us for your dining experience! We're delighted to know you enjoyed our food, attentive service, inviting ambiance, and refreshing beverages. Your positive feedback means a lot to us, and we look forward to welcoming you back soon. Cheers!
   

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10. C

    Catherine

    Orlando

    4 reviews

    5.0

    4 reviews

    Dined on November 23, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We reserved a table for two using OpenTable. At a seemingly open time, we had about a five minute wait while they located a table. We were quickly greeted by our server Kyle. He was super cute, friendly and knew the menu and drink menu well. I was pleasantly impressed with his service for our entire meal. I ordered the chicken stack and it was delicious, hot and exactly what I was looking for! My husband ordered the clam chowder and it was water and not good. He’s from New England, so anything less than a hearty soup won’t cut it. Would not recommend the soup. We also order the H rosé and JP brut rosé. This restaurant should definitely have a rosé flight because we wanted to try them all! Among all the restaurants at Orlando Pointe, it’s hip, young and trendy. I would return again just for the ambiance.
    

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