The Heritage House

Review summary

1. J

   Julie

   Sydney

   4 reviews

   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Very nice venue. But no privacy when talking, tables are so close to each other. Food was nice most especially the truffle fried rice. Kudos to the chef. On a special day like Valentines day there should be more staff. Long wait for dishes to be served. My main dish was served without the side salad I ordered. I had to ask for it. Express lunch selection was good. Staff were friendly & accommodating.
   

   • 

   Is this helpful?

2. J

   Justin

   Sydney

   1 review

   4.0

   1 review

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Friendly staff, delicious food, quiet environment, convenient parking
   

   Is this helpful?

3. A

   Angela

   Sydney

   1 review

   5.0

   1 review

   Dined on January 31, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We choose the express lunch menu including house wine. A great selection and good value. We were not disappointed with portion size or quality. A lovely atmosphere with a “good feel” environment. The staff were also pleasant and presented good table service. We certainly will be returning back for lunch.
   

   Is this helpful?

4. R

   Robert

   Sydney

   7 reviews

   4.0

   7 reviews

   Dined on January 22, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   This was our first time to The Heritage House. Dinner midweek to celebrate a family birthday. The restaurant was pretty quiet - 2 large family groups 4 couples and my family of 4. Probably 30 diners in total. Plenty of wait staff on duty and a restaurant Manager. The venue itself is superbly unique (I'd love to know the history) and offers a range of seating options including, indoor, terrace and garden. We were indoors in a very well appointed dining room with great views out to the Blue Mountains. My immediate impression was that the staff (with the exception of 1 member who served us) were all very young and new to the restaurant. I have no complaints about the service which was good, but there was a lack of warmth and interest from the majority of staff as they focused on service. I expect this will improve over time, but the venue has a natural feel for more mature, seasoned staff. The Manager was very attentive and given the restaurant quietness, was a bit 'omnipresent'. My post dinner conversation with him confirmed the 'new staff' thought as he advised he was in his first week. Positively, he was open to feedback and took it constructively and asked for us to visit again to see how he and the staff have improved in the future. The food is very good quality - zucchini flowers, calamari and prawn toast all well cooked, beautifully presented and tasty. Barramundi, gnocchi, prawn aglio e olio and eye fillet steak mains were even better than the starters. They have a very extensive drinks list, wines, tap beer with the highlight being the 'Fairytale' cocktail, made with fresh passion fruit pulp a real winner. Being relatively new and in a reasonably competitive area - Round Corner, Dural etc. I hope they get the marketing right as The Heritage House. It has the potential to be a real destination venue for all of Sydney in the Hills District. We will be back, probably a lunchtime Sunday sitting where we were advised the atmosphere is more lively.
   

   Is this helpful?

5. d

   deb

   New Orleans

   2 reviews

   3.0

   2 reviews

   Dined on January 18, 2025

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 2

   Yet again we were left disappointed by the service. Drinks were slow to come and we prompted everything ourselves. Ordering food, trying to get the attention of any staff to remind them to get our drinks - poor service. However the food was very nice when it did arrive. It’s a shame the service lets this restaurant down.
   

   Is this helpful?

6. M

   Mel

   Sydney

   1 review

   5.0

   1 review

   Dined on January 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Birthday dinner for 2. We had the Burrata entree and shared lamb shoulder. Absolutely delicious! Excellent service, highly recommend
   

   Is this helpful?

7. R

   Richard & Beryl

   Sydney

   1 review

   5.0

   1 review

   Dined on January 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a lovely meal and night. Quiet crowd and beautiful steak. We neglected to investigate the vegetables available as we enjoyed the service and ambience. Lovely people.
   

   Is this helpful?

8. K

   Kim

   Sydney

   2 reviews

   5.0

   2 reviews

   Dined on January 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   By far the staff are unbelievably friendly and welcoming. Perfect combination of funny but professional. Food is awesome. Shout out to Bella and Indigo. They are the best! Thanks heritage house.
   

   Is this helpful?

9. T

   Tracey

   Sydney

   3 reviews

   4.0

   3 reviews

   Dined on January 15, 2025

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 4

   The express lunch menus serve very small. Food were all very plain. Quite disappointed
   

   Is this helpful?

10. T

    Tina

    Sydney

    1 review

    4.0

    1 review

    Dined on December 22, 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 5

    Went to the restaurant around Christmas. The environment around us was amazing and the view was outstanding . Great service. The staff were very friendly to talk to. Food took a while to come up though, but it tasted absolutely amazing.
    

    Is this helpful?