The House on the River

Review summary

1. R

   Randy

   Dublin

   18 reviews

   vip
   1.0

   18 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We ate inside because it was a little cool outside. We were placed in a room by ourselves. We had to call the waiter over twice and I had to get up and find him for the bill. The carrot appetizer was nice. The artichoke heart was a soggy mess. The trout was just okay, a bit soggy also. The pasta pear gorganzola purses were just okay. We had to ask to have the dirty dishes removed and our food was literally just left at the table not even placed in front of us. The cheesecake was dry and hard ( inedible ). The wine was excellent…thank goodness 🙄
   

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2. H

   Harriet

   San Francisco

   7 reviews

   4.0

   7 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   The restaurant, food snd staff was great! The bathrooms (women’s) was very unkept.
   

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3. M

   Michelle

   Atlantic City

   6 reviews

   5.0

   6 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Brunch was a most enjoyable experience! Our server, Daniela, was fabulous and the food was delicious! We will definitely go back!
   

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4. M

   Maritza

   Washington DC

   3 reviews

   2.0

   3 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 2

   I don’t understand how this place has good reviews. The place is old and outdated. They poorly try to have the ‘Vintage Look’. There was a huge nail coming out of their poorly covered chairs and waiter had to remove it. The floor was filthy and the table kept flopping side to side. The food was subpar. We prefer the brunch and I could’ve done it better myself. The pancakes were cold and hard. The waffles were super bought with a horrible sugar coating. Just like the ones you buy at Costco or Sam’s. Everything was disgusting. I don’t know how anyone eats there. Truly. I will never come back.
   

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5. H

   Harry

   Fort Lauderdale

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very nice and different..a good place to go..friendly host
   

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6. K

   Kateryna

   Las Vegas

   7 reviews

   4.0

   7 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   It was ok. Food was average but presented nicely. Vibe of the house was pleasant.
   

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7. A

   Alexa

   Fort Lauderdale

   4 reviews

   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We just celebrated our parents' 50th anniversary here, and it was absolutely fabulous. The private room was gorgeous and quiet, and it was the exact intimate experience we were hoping for. Our waiter, Sean (I hope that’s spelled right 🥴), was exceptional, attentive, and sweet, making our overall experience wonderful. We highly recommend The House on the River for anyone looking for a beautiful night with loved ones. Thank you to everyone at The House for making our night pure perfection.
   

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8. R

   Rose

   Phoenix

   2 reviews

   4.0

   2 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 1
   4. Ambience 5

   This is our third holiday dinner with House on the River. The food was outstanding. Our service was absolutely terrible. I have been here for Brunch. I have been here for the bakery and it's always been a lovely experience. Our waiter that waited on us at take 44 was beyond horrible. He lied and told us that the oysters that were being served were "large" and now only were being served one rather than two a person. It was a fixed menu and after 45 minutes were still waiting on our appetizers. I mentioned it to our waiter, "Samuel," tall red head, nothing was done. We were still waiting on food. I spoke with the manager Jody downstairs. She had no knowledge of different sizes of oysters and made note of the beyond terrible service. I have dined many times at many restaurants in the US and Samuel is by far the worst waiter I have found coast to coast in an out of the country. He lied and told us our bill was COMPED then when the bill came paid for two glasses of wine. I'm not looking for a free meal. I was looking to continue with our holiday tradition started at House on the River with fantastic food and as great dining experience. If not, for Jody the manager the night would have been a complete bust. She is pleasant and an asset to the company. Everyone can have a bad night but our waiter was beyond bad. He is a liar. You can't come back from a severe character flaw. My Google review to follow.
   

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9. M

   Michael

   Miami

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Not much is open on Thanksgiving so I was looking for a place special for my small family. This was a random choice based on proximity to all of the members. Long story short... Great service everybody was quite personable. Great soft jazz music playing. Great ambiance with this beautiful historic home cozily decorated and a garden Terrace on the New River. Thanks to everyone who worked on Thanksgiving especially Liz our server. What a gal! The food was great all around. All four people were happy which is something to say! Thanks for a great experience. I'll be back on my next date!
   

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10. D

    Dragan

    Fort Lauderdale

    3 reviews

    3.0

    3 reviews

    Dined 4 days ago

    1. Overall 3
    2. Food 5
    3. Service 2
    4. Ambience 4

    Our Thanksgiving dinner at House on the River started off wonderfully. The food was exceptional, and our server, Samuel K., provided outstanding service—attentive and friendly throughout. Unfortunately, the evening ended on a sour and disappointing note. After approximately two hours, as we were finishing our dessert and nearly ready to leave, the female manager approached us and informed us that we were approaching our allotted time of 2.5 hours and would need to vacate the table soon. This came as a complete surprise, as no one had informed us at the start of our meal—or on the website—that the Porch Swing Room table had any time limits. While I understand that this room is exclusive and in high demand, the situation was handled with a disappointing lack of hospitality business sense. The restaurant was nearly empty, and instead of offering a solution—such as moving us to another table—we were unceremoniously asked to prepare to leave. For customers spending nearly $400 for two people and prepared to spend even more on drinks, this level of disregard for guest experience is unacceptable. Hospitality is about making guests feel welcomed and valued, and this encounter did the opposite. Despite the excellent food and Samuel K.’s exemplary service, the management’s handling of the situation overshadowed what could have been a perfect dining experience. This lack of customer focus is deeply disappointing and unprofessional for a restaurant of this caliber. D.H.
    

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