The Ivy Asia, Cardiff

Review summary

1. v

   valentina

   South Wales

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   i had a beautiful dinner i came here last year for my 1 year anniversary and we decided to come here for our second it was booked on the same day and i felt bad for booking at 8pm on a sunday because i thought it might not be busy but in fact it was. the food was amazing we had the set menu for £35 the portions are a bit small i was still a bit hungry so i ordered this bowl of rice turned out it was spicy i just forgot to look if it was or not but the lovely lady took it off the bill for us which was so nice the service was lush they didn’t come back to take our food or drinks order and we had to call them over a few times, but they did give us mochi ice cream for our anniversary on the house which was so lush and one of the waitresses took photos of us which was really nice
   

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2. L

   Louise

   Bath

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Fabulous atmosphere and the dj was a brilliant touch. Easy to stay all.niggt and enjoy a drink. Food was lovely and service was good. Waited a while for drinks though.
   

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   The Ivy Asia, CardiffResponded 1 day ago

   Thank you Louise for taking the time to leave us your review! We look forward to your next visit!
   

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3. R

   Roy

   Kent

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good service... food was excellent. Only hiccup was tables were a tad too close to each other so difficult for people to move between
   

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4. Z

   Zahra

   South Wales

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Lovely atmosphere and amazing service from our waitress Bethany. She was incredibly kind, helpful and understanding!
   

   The Ivy Asia, CardiffResponded 1 day ago

   Thank you Zahra for taking the time to leave us your review! We look forward to your next visit!
   

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5. N

   Nia

   South Wales

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We really enjoyed our evening. Your staff are fantastic. Chu’s customer service was outstanding. He was excellent and very helpful. He was also extremely attentive. He really made our experience enjoyable. He explained every course so well and was a really lovely server. He made our meal very relaxing and an enjoyable experience. We also then had a drink at the bar and Kuba deserves a special mention for making my partner a special birthday surprise with his drink of dry ice. He was also very knowledgeable on the menu and very helpful and friendly. Thank you for a lovely evening. Your staff are what make the experience worth it even more so than the food and they are invaluable.
   

   The Ivy Asia, CardiffResponded 1 day ago

   Hi Nia, thank you for your delightful feedback on your experience! We strive for excellent service and are pleased to hear that you have experienced this! Have a wonderful day, and see you soon!
   

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6. K

   Kelly

   Bath

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waitress Lauren was exceptional. Checking on us every so often making sure we were happy. Food was amazing! Very enjoyable evening.
   

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   The Ivy Asia, CardiffResponded 1 day ago

   Thank you Kelly for taking the time to leave us your review! We look forward to your next visit!
   

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7. J

   Jonathan

   London

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent location, good service, food good but not 5*
   

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8. A

   Andrew

   London

   4 reviews

   vip
   4.0

   4 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   More show than service / value. Some of the staff were a bit abrupt/ driving a script. Did not feel authentic. Bit of a factory / process driven for yield/sweating the opportunity/asset vs customer experience. But I’m picky and Cardiff does not have great choice in this regard. Will come back - good but not great
   

   The Ivy Asia, CardiffResponded 1 day ago

   Thank you Andrew for taking the time to leave us your review! We look forward to your next visit!
   

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9. J

   Judith

   Bath

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went for the festive set menu. Great treat, loved the Ice cream Christmas tree. Staff were great. Only complaint not enough room for my coat in the cloak room, but a very wet day.. Thank-you
   

   The Ivy Asia, CardiffResponded 1 day ago

   Thank you Judith for taking the time to leave us your review! We look forward to your next visit!
   

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10. G

    Gerald

    Berkshire

    5 reviews

    5.0

    5 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Wonderful experience.Amazing decor.lovely staff, & excellent food
    

    The Ivy Asia, CardiffResponded 1 day ago

    Thank you Gerald for taking the time to leave us your review! We look forward to your next visit!
    

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